Website SASSA
Vision A leader in the delivery of social security services. Mission To administer quality customer-centric social security services to eligible and potential beneficiaries. Values SASSA, as a public entity, subscribes to those values that promote democracy and a culture of respect for human right… read mores. In addition, in building social cohesion, the following values are paramount: · Transparency · Equity · Integrity · Confidentiality · Customer – Care Centred Approach The value proposition will require continuous refinement in order to satisfy and meet customer needs and expectations. The responsiveness of SASSA to community needs and expectations may require adjustments in respect of service delivery, information technology and administrative processes. SASSA HOUSE 501 Prodinsa Building Cnr Steve Biko and Pretorius Streets Pretoria
Minimum Requirements:
Candidates should hold a B degree (NQF level 7) and/or a 3-year (NQF level 6) tertiary qualification in a relevant field, coupled with 3- 5 years’ supervisory experience in the social security environment (at a supervisory level); Knowledge of SASSA’s constitutional mandate, relevant policies and legislation is required, as is proficiency in social security management and poverty alleviation matters; Computer literacy and a valid driver’s license are essential.
The incumbent will be responsible for the overall management of the grants administration programme in the Local Office and will manage operations pertaining to Grant Administration in the Local Office; Provide client administration and paypoint management services; Implement client improvement services and manage service level agreements with service providers. Additionally, he/she will implement service delivery and client relations improvement services; Acquire data, analyse and manage information and manage resources (financial, human and equipment) within the Local Office.
Closing date: 13 February 2026
go to method of application »
Apply via company website ( http://www.sassa.gov.za ) or
www.govpage.co.za