Website Radisson Hotel Group
Radisson Hotel Group is one of the world's largest hotel groups with nine distinctive hotel brands, and more than 1,400 hotels in operation and under development in 120 countries. Its signature service philosophy is Every Moment Matters. Radisson Hotel Group portfolio includes Radisson Collection… read more, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and prizeotel, brought together under one commercial umbrella brand Radisson Hotels. Radisson Rewards is our global rewards program that delivers unique and personalized ways to create memorable moments that matter to our guests. Radisson Rewards offers exceptional loyalty benefits for our guests, meeting planners, travel agents and business partners. Radisson Meetings places its guests and their needs at the heart of its offer and treats every meeting or event as more than just a date on the calendar. Radisson Meetings is built around three strong service commitments: Personal, Professional and Memorable, while delivering on the brilliant basics and our signature Yes I Can! service spirit and being uniquely 100% Carbon Neutral. More than 100,000 team members work at Radisson Hotel Group and at the hotels licensed to operate in its systems. For more information, visit radissonhotels.com.
As a Food & Beverage Supervisor, you bring a heightened level of ambition, a results-driven mindset, and a deep passion for enhancing the dining experience to our dynamic F&B Team.
Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels.
Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries.
Supports the delivery on plans and objectives where food & beverage initiatives & hotel targets are achieved.
Supervises the food & beverage team fostering a culture of growth, development and performance within the department.
Builds and maintains effective working relationships with all key stakeholders.
Supports the delivery of departmental programmes that advance service standards, profitability, and cost control.
Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.
Qualifications
Experience in food & beverage service.
Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style.
Commitment to delivering exceptional guest service with a passion for the hospitality industry.
Ability to find creative solutions with proven problem-solving capabilities offering support where required.
Personal integrity, with the ability to work in an environment that demands excellence, time and energy.
Experience of working with IT systems on various platforms.
Strong communication skills.
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