Website Pick n Pay Stores Limited
Pick n Pay Stores Limited, through its subsidiaries and associates, operates in the retail sector on the African continent. Pick n Pay is the quintessential family store focused on the customer. Since 1967 when consumer champion Raymond Ackerman purchased the first few stores, the Ackerman family�… read more�s vision has grown and expanded to now encompass stores in South Africa, Namibia, Botswana, Zambia, Mozambique, Mauritius, Swaziland and Lesotho. Additionally Pick n Pay owns a 49% share of a Zimbabwean supermarket business, TM Supermarkets. Our offer to customers focuses on groceries, clothing and general merchandise, but also includes additional value-added services to cater for our customers’ expectations and evolving needs. To ensure a convenient and accessible shopping experience the Group operates across multiple store formats, both franchised and owned. For the past 5 years the Group’s core focus has been to strengthen its strong South African retail businesses under the Pick n Pay and Boxer brands, while adopting a systematic approach to expanding into adjacent areas, including geographical growth through the African continent. As a major retailer in Africa, the Group strives to address socio-economic challenges through the supply of high-quality, affordable food for all customers, while providing significant employment and economic opportunities across its value chain. The growth and success of Pick n Pay is attributable to 3 basic principles, which form the cornerstone of the business: Consumer sovereignty; Doing good is good business; and maximising business efficiency. Mission We serve With our hearts we create a great place to be With our minds we create an excellent place to shop Values We are passionate about our customers and will fight for their rights We care for, and respect each other We foster personal growth and opportunity We nurture leadership and vision, and reward innovation We live by honesty and integrity We support and participate in our communities We take individual responsibility We are all accountable 101 Rosmead Avenue Cape Town, Western Cape
Minimum Requirements
Grade: 12 (NQF Level 4) or equivalent.
2 years experience as an assistant manager/Related
Computer literate – MS Outlook, Excel, Word. MS Teams/Zoom.
Willingness to work irregular hours, including evenings and weekends and stock takes after hours
Willingness to be moved from store to store if and when need be
Willingness and ability to undertake physical hands-on tasks
Complete an assessment
Key Responsibilities
Customer Journey:
Customer centric approach
Ensuring customer service standards are rigorously applied
Attending to all customer service requests, advertising on product and services.
Ensure that VM standards are adhered to and execution of all plans and promotions.
People Management: (Assist Store Manager with functions)
Manage all people related aspects on an ongoing bases for staff.
Able to deal with employee shortcomings if/when needed.
Assist with recruitment on a store level according to company policy and procedures.
Assist with Identify training and Development initiatives for employees.
Assist with performance management – focus on talent management and succession planning.
Able to lead and manage a team of employees.
Assist with identify training initiatives and develop staff accordingly.
Daily Operations/Stock Management/Risk Management:
Opening and locking of store in accordance with the company security procedures
Conducting start & end of day reporting and procedures
Conducting administration (staff scheduling & leave, invoices, pricing, costs, floats & banking, expense control, reconciliations, CDC and head office instructions etc) per company standards and procedures
Ensuring merchandise is offloaded, captured, packed, merchandised & displayed per company policy
Monitoring quality and controlling soilage of merchandise and taking appropriate action
Controlling shrinkage
Ensure that OHS standards are adhered to at all times
Sales/Promotions:
Promoting sales to achieve budgets and monitoring sales, turnover and participation.
Conducting promotions
Implementation of markdowns and RTC’s
Closing date: 24 February 2026
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