Project Manager

Job Description

At Cell C, we are not just a telecommunications company; we are a people-centric and consumer-focused organization committed to delivering exceptional experiences to our customers. In line with our dedication to customer-centricity, we are seeking a seasoned professional as a Project Manager to join our dynamic team of #Unstoppables.

Purpose of the Job:

To plan, control and monitor projects (obvious/complex/Sub-projects) within the department, from startup to the close out of projects and initiatives.
Leads in the development of project objectives, work plans, timelines, and implementation schedules
Manage activities in the project lifecycle
Prepares progress reports and diversions from projects plans, budgets and schedules
Controls and coordinates interdependencies between all project stakeholders
Maintains relevant project schedules and document tracking systems

Main Responsibilities:

Planning

Plans, prioritises, and allocates tasks for multiple project teams
Plans multiple activities relating to project goals, work plans, timelines, and implementation approaches

Scope of Projects

Plan, control and monitor multiple projects (obvious/complex/Sub-projects) projects
Assist with the implementing and monitoring of the principles as set out in the EPMO governance framework
Assist the Senior Project Manager/Programme Manager with the delivery associated governance framework, operating model, and processes

Project /Task Management

Guiding sub-functional areas with project planning and scheduling
Monitoring progress and deadlines according to the project plans
Conducting status meetings on obvious/complex/Subprojects
Deliver projects on time within budget and that any variances are managed correctly
Manage the coordination of program’s components, the relationship with other programs and the interface to business development and business portfolio management
Set and agree on the objectives for Projects for the portfolio
Regular reports on the status of projects: Change control, change requests, as may be required from time to time
Manage the interdependencies between projects
Ensure that the Projects in the portfolio are according to approved business requirements (Quality Control as well as Scope Management)
Keep track of contractual deliverables
Ensure that projects adhere to the agreed Project delivery Policies, Processes and Procedures
Implement and manage project risk and deliver agreed reporting and escalation thereof to the business risk
management and audit functions
Project resource allocation and management
Oversee and monitor/track processes against respective process performance baselines, identify gaps and provide improvement suggestions
Track success of above-mentioned improvement suggestions
Act as point of escalation for late delivery of project milestones (e.g., documentation)
Manage, facilitate, and communicate the impact of project changes (scope, cost, time)
Project and requirement status, forecasting, budget, expectation management, escalation and roadmap as needed
Maintain an ongoing list of priority of each of the requirements and projects managed
Communicate risks associated with projects with the relevant project owners and sponsors
Oversee and manage delivery expectation and negotiate delivery timeframes
To effectively manage the delivery, governance, and communications with all project stakeholders
To ensure that all contractual obligations are being fulfilled
Maintain awareness of interdependencies for projects
Tracks the impact of own allocated, obvious/Sub-projects, evaluates the achieved results

Process

Enhance and maintain policies, processes, and procedures within project implementation
Remain current with industry trends and initiatives
Implement new and improved methodologies on an ongoing basis to ensure continuous improvement
Contributes to continuous process improvement to enable effective project management processes
Provide business leadership throughout the project life cycle
Participate/plan the prioritization process of all requirements received

Communication

Assist in the facilitation of team and stakeholder meetings
Deliver informative, well-organized presentations
Understand how to communicate difficult/sensitive information tactfully
Compiles and provides regular project status reports

Cost and Budget Management

Manage the approved budget within area of control
Prepare cost tracking and variation reports
Make recommendations for budget-affecting change requests
Inform Management timeously of potential over-spend

People Engagement/Mentorship

Manage the approved budget within area of control
Prepare cost tracking and variation reports
Make recommendations for budget-affecting change requests
Inform Management timeously of potential over-spend
Builds customer relationships to provide sound customer service through communication, transparency, and delivery
Coordinates project teams, internal staff, external parties, and management
Provides input into the identification and development of best practices for working with or adding value to the customer (internal)
Provide an advisory and support function
Initiate appropriate Labour Relation action required within section
Facilitate personal and professional growth of others within the business area by sharing personal knowledge, skills, information, and insights that have been learned through the years
Create opportunities and conduct activities for collaboration, goal achievement and problem-solving to help less experienced persons in the business area to perform their job more effectively and/or progress in their career

Health and Safety Compliance

Conform and adhere to Safety, Health and Environmental legislative requirements
Report any health and safety concerns/incidents in the workplace to the manager / health and safety representative
Assist Cell C to establish and maintain a fully compliant Healthy and Safe Work Environment
Attend the Safety, Health and Environmental workshops as required by management
Participate in the appointment of the SHE representative, first-aiders and evacuation marshals as per legislation and Cell C requirements

Problem Solving

Probes to determine the actual nature or underlying cause of problems
Applies template driven project management principles and processes to simple projects
Acts as a point of escalation for late delivery of project milestones

Decision Making

Makes decisions regarding the coordination of interdependencies between all project stakeholders
Prepares reports for supporting decision-making
Perform any other related duties as requested by Management

Minimum Qualifications

Diploma Project Management or related qualification (Certificate – Project Management – NQF Level 6)
PMBOK & Agile Certified

Experience

4-6 years’ experience project management with technical and business departments
3 years Agile: managing a Scrum team as Scrum master
Broad knowledge of project management methodologies and techniques
Sound capability in the use of project management tools and systems (MS Office Suite
An addition of at least 3 years’ leadership experience

Technical Skills

Basic Project Management Skills, Intermediate Microsoft Office Skills, Basic financial understanding, Sound knowledge and working experience in Oracle, General Documentation Control & Information System Methods
Information Technology / Commercial (Pre-paid, Postpaid/ FTTH) / Customer Value Management & Digital channel / Retail environment experience

Apply via company website ( N / A ) or

cellc.simplify.hr