Website Rochester
At Rochester, it’s not just furniture – it’s a lifestyle. Renowned for style, elegance, affordability and durability, we offer an extensive range of elegant, customisable furniture, including leather and motion lounge suites. We pride ourselves on exceptional customer service and a strong presen… read morece throughout the entire value chain, from design to after-sales support. Join a team where innovation, quality and customer satisfaction are at the heart of everything we do.
Introduction
We are looking for an experienced Branch Manager to join our fast-paced retail environment, where every day is unique and interesting. The primary focus of the role is to manage all areas of operations which include staff management, ensure customer satisfaction and company profitability.
The ideal candidate should be able to implement strategies and foster a positive work environment.
Description
Ensure store profitability through the daily planning, leading, controlling and organizing of all resources, whilst ensuring superior customer service and a shopping environment that drives sales.
Key duties
Sales Management
Administration and financial management
Stock management
Store presentation and merchandising
Safety and security
Enable customer centricity
Effective people management
Service Department
Effective teamwork and self-management
Minimum requirements
Grade 12
Management experience of 3-5 years
Retail Management/Business Diploma advantageous
Competencies
Business Acumen
Driving execution
Excellent verbal and written communication skills
Interpersonal skills
Strong administrative skills
People management
Planning and organising
Courage and confidence
Judgment and decision making
Customer centricity
Integrity
Can do attitude
Drive and Energy
Resilience
Apply via company website ( N / A ) or
rochester.simplify.hr