Website Postbank (SOC) Ltd
Postbank is a bank by South Africans for South Africans and like all the other renowned commercial banks in the South African market, Postbank is all about serving the South African citizens and creating lasting value. The Bank’s core function is to provide cost-effective financial services to So… read moreuth Africans. It views itself as a banking and financial services provider that is orientated on the needs of the South African people and protecting their funds. MANDATE Postbank’s mandate of financial inclusion entails provision of the following services to all South African citizens: Grow savings Improve welfare Create a safe transacting environment; and Improve financial literacy
The purpose of this position is to represent Postbank within the National Payment System and PASA Low-Value Electronic payment forums, while ensuring compliance with industry regulations, standards, and developments. The role supports the Payments & Interbank Business Unit by providing governance, coordination, reporting, and operational support for EFT-related processes, industry engagements, and incident management, thereby ensuring the efficient, compliant, and reliable operation of Postbank’s electronic payment services.
Job Responsibilities
Industry Representation & Engagement
Represent Postbank in national payment forums, ensuring the bank’s views and interests are communicated and influencing industry decisions. Attend meetings, workshops, and ad hoc engagements to maintain visibility and active participation
Regulatory Compliance & Governance
Review and internalize payment industry documents, monitor regulatory developments, and ensure Postbank adheres to all relevant industry standards and regulations. Provide guidance to internal stakeholders to maintain compliance
Reporting & Documentation
Prepare and submit weekly, monthly, and ad hoc reports (e.g., Project Reports, LV/EFT PASA Forum Reports, Incident Trackers, SOPs) to management. Maintain and update Bilateral Agreements and review industry documents. Ensure all documentation is accurate, up-to-date, and audit compliant Process Management & Standardization
Develop, implement, and maintain Standard Operating Procedures (SOPs) for all LV/EFT-related processes. Ensure operational consistency, efficiency, and compliance across the Payments & Interbank BU.
Coordinate and facilitate industry testing requests. Provide timely support for LV/EFT-related incidents, including root cause analysis, resolution, and communication with relevant stakeholders.
Contribute to ad hoc reports, provide support to team members, and liaise with other Business Units where P&I BU activities are impacted. Ensure smooth communication and collaboration across the organization
Qualifications and Experience
Bachelor’s degree or NQF6 equivalent, preferably in Banking, Financial Information System, Commercial or a related field
Post graduate degree or diploma preferred
Professional certifications in payments
Minimum experience in banking, payments, or financial services, with exposure to electronic funds transfer (EFT) or payment systems
Experience managing cross-functional teams and external vendor relationships
Experience representing an organization in industry forums, committees, or regulatory bodies is highly desirable
Candidates with experience in the banking industry, particularly in product management and payments and interbank, will be given preference
Knowledge and understanding of:
Understanding of the National Payment System (NPS) regulations & requirements, PSMB or equivalent guidelines and rules; and financial industry regulations
Payments and interbank processes, PSO and PCH operations
Corporate policies, procedures, and system manuals
Knowledge of domestic & international payment trends
Stakeholder management and reporting requirements
Consumer Protection and, NPS Act compliance
Industry engagement & meeting participation
Skills and Attributes
Analytical Skills Regulatory environment experience, Problem-solving & operational coordination Proficiency in English, Presentation skills, Ability to handle detailed information Verbal and written communication Policy application & documentation skills, Research and analytical skills, Coordination & facilitation,
Regulatory interpretation & compliance monitoring and adherence, Presentation & negotiation skills, Collaborative & persuasive, Detail-oriented & diligent,
Assertive & proactive, Attention to detail, Willingness to learn, Continuous learner, Solution-Focused: Confidentiality & trustworthiness, Ability to work across and within teams, Accountable & Reliable, Ability to perform under pressure, Resilient, Accountable & Reliable, Adaptable & Flexible
Apply via company website ( N / A ) or
www.postbank.co.za