Website ESKORT
Making life delicious for over a century. Home of SA's best loved bacon, polony and pork sausages. It's Eskort.
Job Role Requirements:
QUALIFICATIONS:
Grade 12 (Matric).
Bachelor’s degree in Business Administration, Marketing, Finance, Sales or related field.
EXPERIENCE:
Minimum of 5 years’ experience in a similar position preferably in a FMCG environment.
Proven experience as key account manager.
Experience in sales and providing solutions based on customer needs.
KEY PERFORMANCE AREAS:
Client Relationship Management:
Developing trust relationships with a portfolio of major clients.
Developing and sustaining solid relationships with key customers that bring in the most income for the Company.
Acquiring a thorough understanding of key customer needs and requirements.
Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives.
Ensure the correct products and services are delivered to customers in a timely manner.
Serve as the link of communication between key customers and internal teams.
Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
Use Company resources to develop and implement strategic solutions to achieve key clients’ long-term goals
Sales:
Play an integral part in generating new sales that will turn into long-lasting relationships.
Reporting:
Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
Employee Management:
Employee Recruitment
Onboarding and Induction of new employees
Training and Development
Employee Relations (Discipline in the workplace)
Performance Management
Employee Wellness
Employee Motivation
Other:
Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients’ needs are met.
Attend trade shows and marketing events as required.
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