Website Fidelity Services Group
Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological de… read morevelopments globally, and continuously evolving and innovating, the Group remains a front-runner in the security solutions market.
The above position is vacant at our PMB Branch. The overall purpose of this position is to ensure an efficient flow of schedules, issuing of confidential information and tracking of the fleet.
Minimum Requirements:
Clear criminal record
PSIRA accredited with a minimum Grade C qualification is advantageous
At least 1 years’ control room experience in the security industry or similar role
Computer literate (compulsory)
Excellent verbal and written communication skills
Able to work under pressure
Clear disciplinary record
Job Specification:
Prepare for fleet departures
Monitoring of the CIT schedules
Tracking control (taking data from drivers every hour)
Issuing of OTC Codes to the drivers
Maintaining contact with all drivers
Ensure all clients schedules are collected for any given day
Maintaining all documentation and administration duties
Constant communication with Branch Management
CCTV monitoring
Ensure security and basic access control
Basic client liaison
Other Personality Attributes and core competencies:
Must be honest and reliable
Must have good verbal and language abilities
Pay attention to detail
Customer service and relations
Must be self-motivated
Quality assurance
Willing to work overtime
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