Website PSG Konsult Ltd
PSG is a leading independent financial services group, with an extensive national footprint and Namibian presence. We have been in operation since 1998, and offer a value-orientated approach to our clients' financial needs, from asset and wealth management to insurance. PSG has more than 250 offi… read moreces throughout South Africa, and two offices in Windhoek. Our business consists of three operating divisions: PSG Wealth, PSG Asset Management and PSG Insure. Each applies its own dedicated focus to our clients' financial wellbeing.
Job description:
This role is for a Commercial Claims Administrator. The candidate will be responsible to provide administrative assistance and support on the personal and commercial claims.
Responsibilities:
Liaising and providing feedback to clients of claim progress
Handling client queries
Claims Management: the daily claims process from capturing received claims to processing and closing claim.
Validating the claims (consultant must first check if the claim falls within the policy parameters)
Register and Manage Claims on Broker Admin platforms and Direct
Continual feedback to clients via Telephone, Emails and WhatsApp’s as per client preference and work with a sense of urgency to always expedite closure
Building of strong relations with colleagues and ensuring adherence to all processes
Record keeping on the CRM system
Minimum Requirements:
Grade 12
NQF Level 4 Short-term insurance (150 Credits)
Valid RE5 Certificate
DOFA confirmation from FSCA
5 years commercial and personal lines claims experience in short term insurance
Computer Literate (MS Outlook, Excel, Word)
Competencies Required:
Team player
Good people and communication skills
Results and detail orientated
High stress tolerance and resilience
Proactive and able to work independently
Closing date: 02-Jun-2026
go to method of application »
Apply via company website ( N / A ) or
myfocus.psg.co.za
To apply for this job please visit myfocus.psg.co.za.