Website Radisson Hotel Group
Radisson Hotel Group is one of the world's largest hotel groups with nine distinctive hotel brands, and more than 1,400 hotels in operation and under development in 120 countries. Its signature service philosophy is Every Moment Matters. Radisson Hotel Group portfolio includes Radisson Collection… read more, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and prizeotel, brought together under one commercial umbrella brand Radisson Hotels. Radisson Rewards is our global rewards program that delivers unique and personalized ways to create memorable moments that matter to our guests. Radisson Rewards offers exceptional loyalty benefits for our guests, meeting planners, travel agents and business partners. Radisson Meetings places its guests and their needs at the heart of its offer and treats every meeting or event as more than just a date on the calendar. Radisson Meetings is built around three strong service commitments: Personal, Professional and Memorable, while delivering on the brilliant basics and our signature Yes I Can! service spirit and being uniquely 100% Carbon Neutral. More than 100,000 team members work at Radisson Hotel Group and at the hotels licensed to operate in its systems. For more information, visit radissonhotels.com.
Job Description
As a Operations Director at RHG Hotel Group, you are the orchestrator of exceptional experiences. Your role goes beyond executing the masterplan; it’s about balancing strategic focus on guest experience, revenue generation, and achieving commercial results.
Our hotel management team are industry experts and recognized leaders with the ability to prioritize a complex and hands-on workload, and who strive to deliver an experience that is beyond expectation – creating memorable moments for our guests.
Our Operations Director enjoy the challenge of running our show. It’s what makes your heartbeat faster!
You will balance executing and delivering the masterplan with a strategic focus on guest experience, revenue generation and achieving commercial results for our stakeholders.
You will work with Heads of Department to maximize business opportunities and brand reputation, as well as ensuring adherence to legislation, due diligence requirements and managing the hotel budget.
As right hand to the General Manager, you will work proactively to ensure guest satisfaction and the smooth running of the hotel.
As Operations Director, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!
Qualifications
Qualities We Seek in Our Head of Department:
Flexibility and a positive, Yes I Can! Attitude
An eye for detail
Is a creative problem-solver
Passionate about creating extraordinary service.
Ability to work as part of a team to ensure guest satisfaction.
Strong verbal communication skills
Likes having fun at work.
Experience in a similar position is beneficial but not essential.
go to method of application »
Apply via company website ( N / A ) or