Fairmont Hotels & Resorts
Scope of position:
To coordinate and ensure smooth and efficient flow in the department. To provide Financial and Administrative support to the maintenance department. To build and maintain a highly effective support desk function within the department. Always act in a professional manner using the company’s Mission, Vision, and Values.
Responsibilities:
You must be able to prioritize, organize and be self-efficient.
Able to perform under pressure.
Telephone etiquette and guest/supplier/staff liaison
Manage an efficient Engineering Helpdesk
Manage the Engineering department calendar and roster to provision for work/inspections or projects
Effectively communicating to stakeholders on job cards & projects. Transcendent, Alice & Opera are amongst the tools to be used.
Maintenance controls in line with budgets, relating to revenue, cost ratio and expenses.
Procuring of stocks and stores.
Responsible for stock-takes and par levels.
Compile monthly usage reports within the department and report
Compilation and analysis of report data and statistics.
System, process, standards, protocols, procedures implemented, audits / monitored and corrective actions taken, which would include service recoveries.
Filing and general administration
Have a thorough knowledge of the hotel and all services provided to the guests.
Ability to work flexible hours when required.
Qualification:
Minimum Grade 12 required.
Able to work efficiently on MS Word and Excel
Be proficient in administrative duties.
Excellent verbal and written communication.
2 Year experience in hospitality and procurement will be preferable
At least 2 years in administrative position would be preferable
Apply via company website ( ) or
careers.accor.com
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