Website HomeChoice Holdings Limited
HomeChoice International PLC (HIL) is an investment holding company incorporated in Malta and listed on the JSE Limited. Through its operating subsidiaries, HomeChoice and FinChoice, the group sells innovative homewares merchandise, personal electronics and loan products to the rapidly expanding mid… read moredle-income market in southern Africa through mail order (catalogue), electronic channels (Internet and mobile phone) and call centres. The group was restructured during 2014 to facilitate expansion outside South Africa, a further step towards achieving its ambitions of becoming a pan-African retailer. HIL was established as an offshore holding company and was listed in the General Retailers sector on the JSE Limited in December 2014 with a market capitalisation of R3 billion. The group has 3 operating segments: RETAIL HomeChoice is an omni-channel home shopping retailer offering an extensive range of household textiles and homeware merchandise on credit through a convenient shopping experience, together with a home delivery service. The product offering has broadened under the FoneChoice brand to include personal electronics. FINANCIAL SERVICES FinChoice is a niche provider of unsecured personal loan products to HomeChoice customers with good credit records. FinChoice leverages the HomeChoice customer database and marketing platforms to acquire loan customers at low cost and predictable repayment behaviour. The business focuses on short term and low-value loans. PROPERTY The group owns the head office building and a centralised distribution centre in Cape Town, as well as additional land adjacent to the head office which is currently being developed into a new call centre facility. c/o Company Secretary HomeChoice (Pty) Ltd 78 Main Rd Wynberg Cape Town 7800
Job Description
homechoice is a leading South African homeware retailer. For 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.
The ideal candidate will drive strong sales performance by converting showroom visitors into customers through compelling product demonstrations, consistently meeting sales targets, and accurately capturing orders and documentation.
You will assess customer needs, clearly communicate pricing and offers, and highlight key product features. You’ll also handle customer queries, process payments, and manage refunds and credits to ensure a seamless experience.
What you will love doing in this role
Lead sales activations in surrounding areas to attract new customers, drive foot traffic, and boost revenue.
Enhance customer interactions by delivering a positive, engaging sales and service experience where every customer feels valued and supported.
Manage the full customer journey — from account opening through to order processing — ensuring a smooth, end-to-end experience.
Leverage comprehensive product knowledge and pricing expertise to maximize conversion rates and deliver the best value to customers.
Consistently exceed expectations by understanding customer needs and positioning solutions that close sales.
Maintain high quality standards by ensuring all processes and interactions are accurate and professional.
Keep the store environment clean, organized, and inviting through regular housekeeping.
Provide actionable WFS feedback to identify improvement opportunities and help enhance store processes.
Complete all administration and reporting tasks accurately and on time, ensuring performance records and metrics remain current.
What you’ll need to do this role
Grade 12/Matric (Minimum Required)
1 years’ minimum experience in retail
Clear criminal and ITC record – Must have
Must not be currently debarred or declared not fit and proper in terms of the FAIS Act
Must be available to work shifts, weekends and public holidays.
Working in the homewares retail industry would be advantageous
What we will love about you
We love your energy and positive attitude, bringing enthusiasm to every task.
We love your persuasive skills, guiding others toward desired outcomes.
We love your ability to work independently or within a team, adapting seamlessly.
We love your excellent communication skills, building strong connections with others.
We love your analytical ability and attention to detail, ensuring accuracy.
We love your resilience and adaptability, thriving in dynamic situations.
Behaviors we love
Wow my customer
Walk in my customers’ shoes
Deliver on my promises
Deliver insight-led solutions my customers need
Treat the business as my own
Take accountability
Be curious, creative & explore opportunities
Do it right & at the right time
Play as a team
Be helpful
Be inclusive
Find the fun
Apply via company website ( http://www.homechoice.co.za/ ) or
homechoice.simplify.hr
To apply for this job please visit homechoice.simplify.hr.