Website Ntice Sourcing Solutions
Ntice looks to improve efficiencies within the recruitment industry through automating manual processes and procedures, allowing businesses to drastically reduce the cost of advertising, agency spend and size of back office recruitment teams. Recruitment is an expensive component of any business … read moreTalent Attraction Strategy. Ballito, Dolphin Coast, 4399, South Africa
Job Description
Our client, a well-established manufacturing company based in Roodepoort, Gauteng, is seeking an experienced Key Account Manager to join their team.
The Key Accounts Manager (KAM) will be responsible for developing and managing strategic relationships with major clients across identified sectors, driving profitable growth within the company’s white-label and internally designed and manufactured product portfolio.
The role serves as the primary point of contact for key customers, ensuring sustained revenue growth, operational excellence, and alignment between product offerings, client needs, and market trends.
Requirements
Bachelor’s degree in Business, Marketing, Engineering, or a related field.
Minimum 5 years’ experience in key account management or sales within manufacturing, industrial, automotive, or B2B product environments.
Experience working with OEM or white-label clients will be highly advantageous.
Strong negotiation, relationship management, and contract management skills.
Technical knowledge or exposure to injection-moulded or plastic products would be beneficial.
Key Responsibilities
Account Management
Develop and implement strategic account plans for key clients.
Build and maintain strong relationships with key customer stakeholders.
Identify opportunities for account growth, including upselling and cross-selling.
Ensure high levels of customer satisfaction and effective resolution of issues.
Sales & Revenue
Achieve sales targets across assigned accounts and product portfolios.
Negotiate pricing, contracts, and supply agreements.
Prepare accurate sales forecasts and manage the sales pipeline.
Business Development
Identify and secure new business opportunities within targeted sectors.
Collaborate with marketing and product teams to deliver tailored customer solutions.
Represent the business at industry events, client meetings, and presentations.
Product & Market Insights
Provide market and customer feedback to support product development and innovation.
Monitor competitor activity and industry trends.
Support the launch of new products and packaging initiatives.
Operational Coordination
Work closely with production and logistics teams to ensure timely delivery and service levels.
Monitor order processing, supply timelines, and customer inventory requirements.
Ensure compliance with customer quality standards and operational requirements.
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