Requirements :
Grade 12 Certificate. No experience required.
Duties :
Attend to clients. Handle telephonic and other enquiries received. Receive and register hand delivered mail/files. Receive all mail, sort, register and dispatch them. Distribute notices on registry issues.
Opening and closing files according to record classification system. Filing/storage, tracing (electronically/manually) and retrieval of documents and files. Complete index cards for all files. Open and maintain Franking machine register. Frank post, record money and update register on a daily basis.
Undertake spot checks on post to ensure no personal post is included. Lock post in postbag for messengers to deliver to Post Office. Open & maintain remittance register. Record all valuable articles as prescribed in the remittance register.
Hand delivers and signs over remittances to finance. Send wrong remittances back to sender via registered post and record reference number in register. Keep daily records of letters franked. Electronic scanning of files. Sort and package files for storage and distribution.
Compile list of documents to be disposed of and submit to the supervisor. Keep records for closed documents. Follow authorised procedures in performing registry duties, and must observe security, privacy and confidentiality at all times in accordance with Information Security Policies.
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