NTT Ltd.
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The Associate Logistics and Supply Chain Administrator is an entry level role within the Logistics and Supply Chain family, responsible for assisting with the organizations’ supply chain solutions and its optimization, processes, and use of resources.
The primary objective of this role is to support the achievement of cost benefits, delivery reliability and customer satisfaction through the best possible administration of solutions (flow of material, value, information).
This role actively supports the execution of the logistics and supply chain strategy that defines the connection and combination of activities and functions throughout the value chain including B2B integration.
Key Responsibilities:
Provides support with availability of the necessary processes and systems to enable the buying team to execute the everyday activities.
Assists the flow of materials, products, services and information.
May interact with vendors and clients and intervene when queries from these stakeholders are escalated.
Remains involved with the buying process by participating in the delivery of components of the process including the final resolution of problems and queries.
Proactively implements the necessary processes to ensure continuous client satisfaction.
May be involved in the pre-sales processes and/or successes to ensure growth within the assigned portfolio.
Works closely with internal stakeholders to assist with the creation of the best solution design for the client and develop procedures and systems for commercial supply chain projects ensuring commercial readiness.
Assists with any other relevant task as requested by management.
Knowledge and Attributes:
Display attention to detail and the ability to manage work processes.
Possess knowledge of supply chain processes and procedures.
Good client service orientation and good relationship building skills.
Display an analytical orientation and ability to identify mechanisms for improved service delivery.
Good verbal and written communication skills.
Possess an understanding of the client’s business needs and the associated company delivery model.
Academic Qualifications and Certifications:
Information Technology certification or a related field.
Relevant Supply Chain and Logistics experience.
Should be able to manage logistics admin and physical aspects of the job.
Strong background in Active Directory.
ITIL foundation
Strong Excel knowledge and experience.
Required experience:
Entry level experience relevant to the field within a large scale (preferably multi- national) technology services environment.
3-5 years of worked experince in the same or similar role
Entry level experience in service delivery within a supply chain environment.
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