Website First Technology
First Technology, established in 1983, is a wholly owned subsidiary of the First Technology Group (FTG), with branches in every major business area in South Africa. This allows us to provide our customers with the same comprehensive range and level of service excellence, regardless of where their bu… read moresiness operations are located. First Technology is structured to give all our customers access to a consistent range of managed technology solutions and services around the country. These include: Managed Solutions: • Storage • Virtualisation • WAN Optimisation Additional Solutions: • Microsoft Services • Software Asset Management • Mobile Device Management • Technical Services • Infrastructure • Converged Communications and PBax systems • Networking Services • Cloud Services • Managed Print Services • IT Rental Finance Our Team – We maintain one of the largest teams of expert technical personnel in the country. Many of our engineers have internationally recognised qualifications to ensure we exceed our service level agreements. Our team is dedicated to providing innovative solutions that are focused on your needs and expectations whilst ensuring a good return on investment, allowing you to focus on your core business more effectively. Our Partners – Our internal resources are supplemented with strategically selected business partners and vendors. Our tailored solutions are backed up with business partners and vendors of the highest calibre. 1st Floor, Block D, The Estuaries Century Avenue, Century City, 7441
The Managed Services Billing Administrator ensures the accurate and timely execution of financial, billing, and quoting processes across the Remote Managed Services (RMS) and First Secure (FS) divisions. This detail-oriented role involves managing recurring billing schedules, forecasting revenue, software license costing, contract administration, and resolving ad hoc billing queries to maintain financial accuracy and excellent client service.
Role and Responsibilities
Have an intermediate to advanced level of experience and understanding in the following areas:
Financial forecasting and revenue tracking
Technology and software license costing (e.g., Halo, J2, Sendmarc)
Complex billing schedule management and reconciliation
Have the ability to perform the following functions:
Billing & Costing: Execute recurring monthly billing for RMS and FS, including device alignment billing, timesheet costing and overtime costing.
Forecasting & Reporting: Check financial figures and calculate/update weekly and monthly revenue forecasts for management.
Invoicing & Credits: Generate proforma invoices (e.g. Global, UK Billing), check schedules for outstanding billing, and process account credits accurately within the RMS Manager.
Quoting & Contracts: Generate ad hoc client quotes and manage the submission and tracking of contracts via Adobe Sign.
System Administration: Maintain and update platforms like Halo with accurate renewal dates and account owner information.
Reconciliation: Manage the transfer of revenue and stock codes between sister divisions
Query Resolution: Act as the primary point of contact for ad hoc billing queries and attend necessary divisional meetings.
Process Automation: Actively identify and drive the automation of high-effort, repetitive billing and reporting tasks to improve overall divisional efficiency.
Qualifications and Education Requirements
Grade 12 – Required
Relevant Certificate, Diploma, or Degree in Finance, Accounting, Bookkeeping, or Business Administration – Beneficial
Experience with IT/Managed Services billing platforms (e.g., Halo) – Beneficial
Preferred Skills
High level of proficiency in Microsoft Excel and financial data entry.
Exceptional attention to detail and numerical accuracy.
Excellent written and verbal communication by following email etiquette best practice.
Ability to work independently and unsupervised.
Ability to work in a multi-tenanted/multi-divisional environment.
Strong organizational skills to manage daily, weekly, and monthly recurring administrative tasks.
1-2+ years of experience in a similar financial administration or billing role.
Apply via company website ( http://www.firsttech.co.za ) or
firsttech.simplify.hr
To apply for this job please visit firsttech.simplify.hr.