Website Growthpoint Properties
Growthpoint is the largest South African primary listed REIT and is well on its way to becoming a leading international property company. It provides space to thrive with innovative and sustainable property solutions in a diversified portfolio of 533 properties it owns and manages, including 473 pro… read moreperties in South Africa, 59 properties in Australia through its investment in Australian Stock Exchange listed Growthpoint Properties Australia and a 50% interest in the properties of the V&A Waterfront, Cape Town. It also owns a 26.9% stake in the €1bn property portfolio of London Stock Exchange Alternative Investment Market listed Globalworth Real Estate Investment, the largest owner of office space in Romania.
Key Performance Areas
Financial Management
To prepare, manage and load the technical budget (Capex and R&M) including forecasts and budget variance reports.
To prepare required technical and financial reports and feedback to management.
Asset Maintenance and Management
Set and implement planned / preventative / emergency maintenance in conjunction with the Line Managers and Facility Managers, as well as disaster and emergency planning.
Manage both “hard” and “soft” services, monitoring the quality of services and deliverables including monthly KPI management provided by suppliers, ensuring they are within budget by negotiating the most advantageous pricing structure.
Ensure that life cycle planning and preventative maintenance plans over a 3–5-year period are set for property under management.
Ensure effective asset control by setting and managing the asset register, on the Growthpoint Management Service Desk (GMSD).
Oversee and control all maintenance/stock control inventory / spares and tools.
Implement energy saving programs (‘green’ principles), environmental and sustainability methodology.
Assisting management of the utilization of municipal and utility management to ensure optimum recovery ratios.
Assisting management of utility reports, including billings and associated meetings with utility consultants, as well as implementation to resolve issues.
Manage and scrutinise monthly and daily solar performance and reports (if applicable).
Conduct inspections, including technical, housekeeping, service contract and take on and take back inspections.
Manage borehole installations to optimal performance and the reporting thereof.
Assume responsibility for the security of all the Centre facilities.
Identify security threats and develop action plans for the prevention of incidents.
Ensure all buildings, grounds and equipment are maintained and in optimal working condition.
Stay abreast of changing technical market trends.
Procurement
To contribute to the specifications to SLAs for approved service providers in conjunction with the Procurement team, including company procurement strategy.
Ensure all contractors appointed are in line with Procurement policies.
Health and Safety/Risk Management
To ensure that compliance is maintained with building and statutory regulations, as per the Health and Safety Act and ASIB requirements.
Ensure all internal systems are updated.
To register and monitor insurance processes to finality.
Establish and maintain security systems for the Centre and tenants.
Establish and maintain security information network.
Liaise with SAPS and other local authorities.
Establish and practice regular emergency and evacuation plans of the Centre.
People Management
Identify skills gaps as well as the required training for the team members in your team and mentor them.
Manage and coordinate staff activities and deliverables, implementing work schedules and effectively using the company performance and development management system.
Drive the overall engagement and alignment of the team.
Customer relations
Manage and respond timeously to technical complaints and queries received from clients and identify trends in complaints.
Manage the relationship with the tenants, including tenant installations and asserting budgetary control.
Requirements
Education
A Diploma or Degree in Mechanical/ Electrical or Qualified tradesmen (electrician, plumber, boilermaker, etc.) or a certificate in facilities management
Engineering/ Building Science/ Construction and Facilities Management.
Experience
Minimum 5 years of Property or Built Environment experience within a Retail shopping centre environment.
Experience with Solar installations and Generators.
Experience in working with Local Economic Development or Business Forums.
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