Website Smollan
Smollan is an international retail solutions company delivering growth for clients across five continents by covering every aspect of how a Brand is managed at the point of sale. With extensive industry experience, an exceptional human platform and sophisticated systems, Smollan has provided consist… read moreent excellence in operational execution to retailers and manufacturers for three generations. Smollan delivers growth by acting as an extension of our clients’ brands by: – Ensuring perfect representation on shelf through outsourced sales forces, and in-store merchandising, stock management and promotional implementation; – Engaging shoppers to create an experience that delivers on the client’s brand promise; and – Providing actionable insights into the trade through Smollan’s technology offering of category management, dashboard reporting and a custom mobility platform. From a traditional sales agency, founded in South Africa in 1931, Smollan has grown into an international retail solutions company with over 50,000 employees. CEO, David Smollan says, "Companies should think of us as an execution engine for some of the below-the-line ideas they might have. We link up the marketing discipline and the sales discipline in a more horizontal way.” 15 Hathorn House, 27 Hathorn Avenue Maryvale 2192, Johannesburg, South Africa
This opportunity is ideal for individuals studying or qualified in Sports Science, Physiotherapy, Biokinetics, Exercise Science, Human Movement Science, or those with strong involvement in running and athletic communities.
You will become the trusted technical expert within specialist Swim-Bike-Run and sporting goods retail environments, helping consumers understand how footwear, gait, biomechanics, cushioning systems, and product technologies influence comfort and performance.
The role combines performance science, customer engagement, education, and sales, offering a unique opportunity to apply your passion and knowledge within a leading global running brand.
Top performers will:
Build authentic relationships with runners and retail teams
Translate technical product features into performance benefits
Educate consumers on footwear selection, biomechanics, injury prevention, and comfort
Drive product sell-through through trusted recommendations and exceptional service
Become recognised as a credible expert within local running communities
Major Accountabilities
Consumer Engagement & Technical Product Expertise
Deliver exceptional in-store experiences by assessing customer needs and recommending suitable footwear and apparel solutions
Explain Brooks technologies, cushioning systems, support structures, and performance benefits in simple, engaging ways
Provide guidance related to running styles, comfort, movement patterns, and general biomechanics
Help consumers make informed purchase decisions aligned to training goals and performance needs
Education & Retail Team Training
Conduct technical product training for store staff to increase confidence and product knowledge
Act as the Brooks subject matter expert within assigned stores
Support ongoing education around running performance, footwear innovation, and category trends
Brand Representation & Community Engagement
Represent Brooks at races, running clubs, community activations, product launches, and sporting events
Build relationships within local running and endurance sport communities
Support initiatives that strengthen Brooks’ presence among runners and athletes
Sales & Retail Excellence
Drive achievement of sales targets through authentic consumer engagement and product advocacy
Monitor competitor activity and identify opportunities to increase market share
Support merchandising standards, seasonal launches, promotions, and product visibility
Monitor stock levels and identify opportunities to improve sell-through
Reporting & Territory Management
Maintain accurate reporting on store visits, sales activity, training sessions, and market feedback
Manage schedules effectively across assigned retail locations
Provide insights to support business growth and customer experience improvements
WHAT SUCCESS LOOKS LIKE
Successful Product Specialists consistently:
Deliver outstanding experiences to runners and athletes
Translate performance science into meaningful consumer guidance
Build credibility through technical expertise and passion
Strengthen retailer confidence in the Brooks brand
Increase product sell-through and brand advocacy
Become recognised contributors within local running communities
Requirements
REQUIREMENTS FOR SUCCESS
We are looking for individuals who are:
Currently studying or qualified in Sports Science, Physiotherapy, Biokinetics, Exercise Science, Human Movement Science, or related disciplines (advantageous)
Passionate about running, athletics, endurance sports, health, fitness, or rehabilitation
Active participants in running communities, gyms, sports clubs, or athletic environments (advantageous)
Interested in applying sports performance knowledge in a consumer-facing environment
Strong communicators with the ability to simplify technical concepts
Comfortable educating and influencing consumers and retail teams
Energetic, self-motivated, and confident engaging with people
Organised with strong planning and territory management skills
Available to work flexible schedules, including weekends and sporting events
Comfortable travelling between retail locations as required
Previous retail or sales experience is beneficial but not essential — passion, technical curiosity, and enthusiasm for sport are highly valued.
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