Website The Capital Hotels, Apartments & Resorts
As a leading supplier at the forefront of the corporate travel industry, The Capital Hotel Group has achieved outstanding success since its inception in 2008. The Capital Hotels and Apartments consists of 9 Apartment Hotels located in Sandton, Rosebank, Pretoria and Cape Town. We offer standard hote… read morel rooms, fully furnished serviced apartments and modern conference facilities across the 3, 4 and 5-star segments. The Capital offers accommodation solutions for short, medium and long-term accommodation. From the outset, The Capital Hotels & Hotels identified an escalating need for safe and cost effective accommodation that would directly address the needs of the ever-growing number blue chip and multi-national firms basing themselves in South Africa. This growing demand, coupled with a state of economy dictating that company travel expenditure be more closely monitored, meant that executive apartments fast presented the more affordable alternative; a quality yet ‘no frills’ product that delivered real value to business travelers.
Description
You will be responsible for (but not limited to):
Checking guests in and out of the hotel
Maintaining guest accounts and processing guest transactions during their stay
Dealing with any and all special needs or requests from guests during their stay
Assisting with reservations for guests as and when required
Minimum Requirements:
Matric
Hospitality Qualification or Similar
1 – 2 Years Receptionist experience
Strong Computer Literacy skills in terms of MS Office and a reputable PMS (Protel)
Hands-on Problem-Solving approach and the ability to remain calm under pressure and take control of incidents and investigations
Ability to work as part of a team, as well as independently
Honest and trustworthy beyond approach
Great attention to detail
Presentable and well spoken
Team Player who leads by example
Ability to work shifts
Ability to remain highly confidential and be able to treat sensitive information with the highest level of diplomacy
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