Website International SOS
We believe in making it easier for organisations to work and grow on an international scale. We can help you achieve your goals by preparing your employees for travel and supporting them whilst they are in unfamiliar and remote locations. We help to keep them healthy and safe, so you can focus on yo… read moreur core business activities. In order to operate and grow your business, your employees must travel and work internationally. This means they are often faced with environments that they are unfamiliar with. This level of uncertainty puts them at risk. Even a minor health or security issue, if unchecked, can quickly escalate into a more serious problem. Furthermore, your ability to respond to these risks, can ultimately impact your workforces’ happiness and morale. We are here to help you mitigate those risks and their associated costs. No matter how small a medical or security issue is; our experts are qualified to help. Stand 72 (adjoining Grand Central Airport) New Road Midrand 1685 Johannesburg
At International SOS, our global medical, security, aviation and logistics providers are a core strategic asset and a vital part of our value proposition. We are seeking an experienced Senior Manager to, develop, evolve and administer our external providers—ensuring they are fit for purpose, high quality, cost-efficient and aligned to both regional and Group priorities.
About the Role
Cost negotiation, administration and contractual arrangements with these providers form a key part of the role as well as guiding credentialling and prioritizing objectives in the development of the Hospital, Medical and other provider groups.
You will work closely with the Medical leadership, regional stakeholders, business line leaders and external providers to deliver exceptional service quality, strong partnerships, and sustainable commercial outcomes.
Key Responsibilities:
Leadership & Strategy
Act as the regional point of contact for Intl SOS external provider services
Lead the development and execution of the regional third party provider Development Plan, aligned to Intl SOS Group strategy.
Drive governance, quality standards, performance reporting and corrective actions.
Lead and manage the Johannesburg External Provider Services team, fostering accountability and performance.
Ensure proactive communication and education following network trips and new provider onboarding.
External Provider Development, Governance & Quality
Collaborate with medical, security and aviation experts to ensure we support client and program needs.
Ensure external provider resources are right-sized, compliant with Group standards and continuously optimized.
Oversee provider assessments (onsite and remote) to mitigate operational and clinical risk.
Maintain country-specific regulatory and credentialing requirements.
Identify and onboard new and emerging providers.
Optimize network costs through efficient processes and informed sourcing decisions.
Stakeholder & Commercial Relationship Management
Build and maintain strong, long-term partnerships with key providers.
Negotiate terms, rates and formal agreements with strategic partners.
Develop commercial opportunities, including referrals and innovative service offerings.
Investigate provider quality issues and drive sustainable solutions.
Monitor provider payment trends in collaboration with Finance and improve outcomes.
Support vendor and partner negotiations aligned to business development objectives
Business & Operational Support
Support network-related programs lead by Functional managers, consulting engagements, and bespoke client solutions.
Support sales and marketing initiatives, proposals, tenders, and new product development.
Provide accurate costing and pricing intelligence for third-party medical staffing and vendor services.
Partner with Learning, Development and Quality teams to enhance staff enablement and network excellence.
Required Experience & Qualifications:
Experience
Minimum 5+ years’ experience in Healthcare Management.
Background in B2B environments with demonstrated commercial success.
Hospital Claims Management, Third party Administration and/or Assistance company experience with healthcare/Hospital provider management and medical network development.
Strong relationships within the regional healthcare providers.
Track record of developing commercial partnerships and achieving measurable outcomes.
Qualifications
Bachelor’s degree relating to healthcare management or business administration is highly desirable
Medical qualifications or clinical background will be a strong advantage.
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Apply via company website ( https://www.internationalsos.com/ ) or