Website BCX
BCX takes care of your technology needs so that you can take care of your business. The services and solutions we create get your business ready for the future. We have the insight, expertise and experience to handle digital requirements for the steepest skyscrapers and the smallest start-ups. We ca… read moreter for a wide range of business transformation requirements with an even wider range of solutions that reduce costs, increase profits, maximise productivity, and future-proof your business. We pride ourselves on being Africa’s premier end-to-end digital solutions partner, providing the world’s most advanced Information and Communications Technology (ICT) to companies of all sizes. Together with Telkom, South Africa’s leading telecommunications provider, we have over 100 years of experience. working with JSE-listed enterprises, public sector organisations, state owned entities and medium-sized businesses around the globe. Ultimately, our passion is to make a difference and enrich communities by making the impossible possible, through technology.
Core Description
Provides technical oversight and operational accountability for the converged Microsoft Collaboration and Active Directory environments, guiding support teams to deliver secure, high-performing enterprise solutions.
As the primary subject matter expert, architect scalable infrastructure, manage technical risk, and drive continuous innovation and go-to-market strategies across the portfolio.
Key Deliverables / Primary Functions
Drive the implementation of the go-to-market strategy and technical roadmap for Microsoft Solutions (Collaboration & Identity), ensuring alignment with Wintel strategic drivers and future market forces.
Oversee the architectural health and maintenance of both Microsoft Collaboration and Active Directory infrastructure. Ensure high levels of interoperability, quality, and standards as defined within complex Service Level Agreements (SLAs).
Provide functional supervision and technical leadership to the support teams, by translating customer requirements into precise working instructions for delivery, ensuring best practices are adhered to, and acting as the final escalation point for critical technical issues.
Design and manage advanced processes for Disaster Recovery (DR) and Business Continuity, by leading the technical recovery of systems during major outages or environmental disasters to minimize impact on customer service delivery.
Lead the technical workstreams for multiple, large-scale, concurrent projects (migrations, integrations, upgrades) ensuring successful completion within scope, budget, and technical specifications.
Proactively identify and mitigate strategic risks within the Centralised Support Environment, specifically focusing on Identity Management security and Collaboration governance.
Collaborate with strategic partners and vendors (Microsoft) to leverage new technologies, by promoting a culture of technical excellence and innovation to enhance the division’s market dominance.
Core Functional Skills & Capabilities
Advanced Infrastructure Technology
Risk Management & Security Governance
Technology Consulting & Architecture
ITIL Service Management
Core Behavioural Competencies
Analysing
Job Match
Deciding & Initiating Action
Leading & Supervising
Delivering Results & Meeting Customer Expectations
Minimum Qualifications
NQF 6: 3 year Degree/ Diploma/ National Diploma in Information Technology
NQF 4: Grade 12 National Diploma
Additional Education -Preferred /Advantage
Experience
Minimum relevant experience that is required:
Five (5) years working experience in Microsoft Solutions Collaboration and Active Directory Centres of Excellence.
Or
Seven (7) years working experience in Microsoft Solutions Collaboration and Active Directory Centres of Excellence.
Certifications
ITIL Foundation and Practitioners Certification
Microsoft Certified Azure solutions Architect Expert
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Special Requirements / Employment Condition
Valid Drivers license
Ability to work extended /long hours as and when required
Prepared to Travel and Engage with clients direct.
Workplace / Physical Requirements
Full-time Office Based position.
go to method of application »
Apply via company website ( http://www.bcx.co.za ) or