BD
About the role
The Strategic Account Manager is responsible for leading BD’s strategic engagement and growth agenda within key State Sector hospitals and public health institutions. The role focuses on establishing BD as a trusted strategic partner at C‑Suite and senior clinical leadership levels, enabling long-term collaboration and joint value creation.
This role requires deep understanding of State Sector dynamics, strong stakeholder influence, and the ability to coordinate multi-disciplinary account teams to deliver measurable impact, enhanced customer experience, and expanded access to BD’s portfolio across priority accounts.
Main responsibilities will include:
Lead the development and execution of a 3–5-year State Sector Strategic Account Plan, prioritizing key high‑impact hospitals and public health institutions.
Drive revenue and gross profit growth by identifying opportunities across BD portfolios and coordinating cross‑BU initiatives for increased share of wallet.
Lead and coordinate the cross-Business Unit account teams, ensuring clear strategic direction, alignment of objectives, accountability, and effective execution with all BD stakeholders.
Build and maintain deep understanding of State Sector funding flows, procurement processes, tender dynamics, reimbursement challenges, and public health priorities.
Manage and support the execution of tender strategies, bid submissions, and contracting requirements in collaboration with Tendering, Contract Lifecycle, Commercial, and BU teams.
Proactively analyze customer needs, service gaps, and clinical/operational challenges to propose BD solutions (products, services, digital capabilities, and value‑added programs).
Track and report on account performance, opportunity pipeline, forecast accuracy, and progress against strategic plans using BD CRM and reporting tools.
Partner with Public Affairs, Market Access, and Strategic Marketing to unlock access barriers, influence policy drivers, and position BD as a leader in health system strengthening.
Ensure compliance with BD policies, quality standards, ethical requirements, and tender governance through all engagements and commercial activities.
Represent BD Africa in high‑level forums, strategic engagements, and health-system partnerships relevant to key State Sector accounts.
About you
Bachelor’s degree required, preference for Life Sciences, Health Sciences, Commerce, Business Administration, or related field.
Minimum 7+ years of commercial experience in healthcare, medical devices, diagnostics, or pharmaceuticals.
Proven track record in Strategic Account Management or Key Account Management, preferably in the State or Public Health Sector.
Demonstrated experience managing multi-stakeholder, cross-functional teams and driving complex commercial projects.
Deep knowledge of procurement regulations, tender cycles, and contract frameworks relevant to public sector healthcare.
Strong analytical and financial acumen, including ability to interpret data, assess account potential, and build investment cases.
Demonstrated problem-solving, resilience, and ability to work in a complex environment with multiple priorities.
Regular local travel to State Sector hospitals, provincial offices, and BD stakeholders up to 50–60%
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