Website Badger Holdings (Pty) Ltd
Badger Holdings is a specialised insurance and related services company. Founded in 1995, we currently employ over 700 staff members across South Africa and Australia and insure over 180 000 clients with premiums in excess of US$100 million. Through a unique blend of skills and expertise, Badg… read moreer Holdings has grown into a formidable force in the insurance landscape. We have been helping insurance and related companies to maximise their potential for almost two decades. Our success lies in establishing innovative insurance entities and partnering with great people who have excellent track records. We give them the means to grow sustainably into the future by providing expert assistance and advice on legal matters, training needs, marketing requirements and new product development. We believe that it is through partnership that companies will reach their full potential and achieve successful growth. That is why Badger Holdings embraces and encourages opportunities to establish firm, committed and longstanding business relationships. Our chairman often tells the story that inspired his vision for the group – about his friend who was about to crash in a glider plane. He prayed to be saved and felt a gentle wind lift the wings of the plane and gently help to land him. We see relationships and gentle landings in times of need as our offering.
Key Responsibilities
Triage & Technical Review
Triage all litigated and pre-litigated matters referred by the Rapid CEO.
Review indemnity and liability assessments for alignment with policy terms, legal principles, and risk appetite.
Identify matters requiring escalation, early intervention, or external legal involvement.
Provide clear, practical recommendations on indemnity, liability exposure, and next step.
Legal & Technical Correspondence
Draft high-quality correspondence to insureds, brokers, claimants, and external stakeholders relating to:
Indemnity decisions
Liability positions
Coverage clarifications
Strategic and procedural updates
Ensure all communication is legally sound, commercially appropriate, and aligned with brand standards.
Support the CEO by preparing communications for review and sign-off.
Litigated Claims Administration
Manage the administrative lifecycle of litigated files, including:
File setup and structuring
Documentation management
Ongoing review and status tracking
Monitor and communicate key deadlines, risks, and developments.
Executive Support & Reporting
Provide concise, forward-looking updates to the Rapid CEO, including:
Current claim status
Emerging risks
Upcoming decision points
Anticipate issues and proactively brief on potential outcomes and strategies.
Maintain audit-ready file notes and documentation in line with governance standards.
Collaboration & Capability Uplift
Act as a technical advisor to Claims Consultants on complex matters.
Promote consistency in approach across claims without assuming operational ownership.
Contribute to improving claims processes, templates, and legal risk frameworks.
Requirements
Minimum Requirements
Matric / National Senior Certificate.
Legal training or tertiary legal qualification (LLB or equivalent – admission not required)
Minimum 3 years’ experience in insurance, with exposure to commercial B2B lines, preferably in Professional Indemnity and/or General Liability.
Experience with pre-litigated and litigated claims.
Strong understanding of policy interpretation, indemnity, and liability principles.
Exceptional written communication skills, particularly in legal drafting.
Strong organisational skills with the ability to manage complex files and competing priorities.
Preferred Experience & Attributes
Experience working closely with senior executives or in an advisory capacity.
Familiarity with claims systems and structured file governance.
High attention to detail with strong legal and commercial judgment.
Proactive, solutions-focused, and forward-thinking.
Ability to perform under pressure, remaining composed and decisive in a fast-paced environment.
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