Website Cape Town Tourism
Cape Town Tourism is the city of Cape Town's official Regional Tourism Organisation, responsible for tourism marketing, visitor and industry services. The Cape Town Visitor Strategy is recognised by the United Nations World Tourism Organisation as one of the world's bes
We are offering 1 Graduate Internship opportunity for an aspiring tourism professional to join our Visitor Experience team. This role provides hands-on exposure within one of Cape Town’s leading tourism organisations, where you will gain practical experience in visitor engagement, destination promotion, tourism sales, and customer service excellence.
You will work across our Visitor Experience Centres and Mobile Activation Units, helping visitors discover the very best of Cape Town while contributing to a seamless and memorable visitor journey.
Position Details
As part of the Visitor Experience team, you will:
Welcome and assist local and international visitors with professionalism and enthusiasm
Provide destination information and recommendations on attractions, activities, accommodation, events, and experiences in Cape Town
Support visitors through in-person, telephonic, email, and online chat interactions
Promote visitor safety and responsible tourism practices
Convert visitor enquiries into tourism and booking opportunities where possible
Assist with merchandise sales, displays, stock control, and daily reporting
Represent the Cape Town Tourism brand at activations, events, and mobile visitor units
Stay informed about tourism trends, local experiences, and destination offerings
You will receive ongoing mentorship and coaching from experienced Visitor Experience leaders while working within a dynamic, people-focused environment.
We are looking for individuals who are:
Passionate about tourism and the Cape Town destination
Energetic, people-oriented, and customer-focused
Confident communicators with strong interpersonal skills
Adaptable and comfortable working in a fast-paced environment
Proactive, eager to learn, and driven to grow
Apply via company website ( N / A ) or
capetowntourism.simplify.hr
To apply for this job please visit capetowntourism.simplify.hr.