Job Region: Gauteng

Job Description

Experience in the Identity space with a background in Active Directory or similar LDAP stores.
Expert knowledge of authentication with SAML, OAuth, OpenID and Kerberos
Experience knowledge in providing Federated Identity with solutions such as PING Federate or ADFS
Prior experience in providing RBAC solutions for clouds solutions (e.g. Microsoft Entra ID)
Experience scripting and automation abilities including PowerShell.
Engage and advise stakeholders within the business on Identity and Access Management best practices.
Define, improve and support Active Directory, Microsoft Entra ID (Azure AD) and Privileged Access Management within the organization.
Working knowledge of Azure Active Directory Connect synchronization software.
Leverage platform engineering expertise & a working knowledge of specific platforms and their constituent parts to positively contribute to platform feature and service designs
Take accountability for deeply understanding & building expertise on the platform, the platform contribution to the broader platform strategy & business and customer requirements & all available technologies
Positively contribute to define & implement the development/engineering lifecycle (end to end) and lead lifecycle improvements over successive releases.
Ensure consistent, usable, forward-looking, maintainable test infrastructure
Uphold our technical principles of self-service, scalability, re-usability, resilience & stability in all development practices and deliver feature sets that sustainably deliver on these principles
Apply knowledge and expertise in User / Customer experience to deliver a stable user experience in all design & development that is simple, elegant, and useful.
consistently provide key ideas for the enhancement & optimization of the platform
Demonstrate a strong commitment to the quality & ongoing quality assurance of the product/services in use and take appropriate action to resolve issues throughout the lifecycle of the product or service.
Ensure alignment to platform and service release plans for effective deployment of solution designs.
Drive & implement design review processes & practices with the team & participate & positively contribute to design reviews for the feature area led by others.
Cascade review lessons learnt for the benefit of the broader team.
Enable problem resolution across technical teams, apply and or facilitate root cause analysis, deeply understand the root causes of issues and find ways to resolve them (sustainably)
Continuously review & find ways to optimize team processes & improve engineering quality, productivity, and team responsiveness to feedback and changing priorities.
Take accountability for maintaining platform standards and best practices, and drive adoption across multiple service teams.
Demonstrate knowledge of, identify & find required data for the ongoing monitoring & improvement of the platform feature area.
Proactively monitor the performance of the platform features & solutions.
Translate monitoring data into clearly articulated descriptions of opportunities & defects, their impact to the customer scenario and to the product or service, and the relevance to product and service targets (within scope of the job).

Accountability: Financial & Cost Optimization, Risk & Governance

Participate in incident management & DR activity applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents
Apply Group risk (e.g. Architecture, development, change & release etc.), governance, compliance & regulatory standards and frameworks
Proactively identify technical risks and mitigate these (pre, during & post release)
Update / Design all feature documentation aligned to the organization technical standards and risk / governance frameworks

Accountability: People

Apply collaboration skills in development practices & issue resolution regardless of team boundaries & lead communication with relevant stakeholders through to conclusion.
Contribute to a high-performance team environment & culture as a high performing member of a self-directed team aligned to agile working.
Leverage coaching techniques in all team related activity to drive a higher quality service, design and deployment of technical solutions.
Proactively seek & provide feedback across a range of stakeholders for the benefit of the team & leverage feedback to consistently improve platform solution delivery.
Coach & mentor other engineers & support engineering teams on technical solutions and problem resolution & proactively seek coaching & mentoring from others.
Participate in peer reviews, testing, problem solving within and across the broader team.

go to method of application »

Apply via company website ( http://www.netsurit.com ) or

 

We are preferably seeking an individual with previous exposure within the Retail (Sales) environment and experience in Merchandising, Stock Taking, Stock Control, Customer service and general Retail Branch Procedures.
Having technical knowledge in the DIY Tools or Hardware environment would be an absolute added advantage.  The ideal candidate should will be a confident individual that is reliable and honest and able to function as a team player. The Company encourages all designated groups to apply.

Desired Skills:

Merchandising
Customer Service
Sales
Stock Control

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Apply via company website ( https://www.adendorff.co.za/ ) or

 

Minimum education (essential):

Diploma in Languages / Journalism

Minimum education (desirable):

Degree in Languages / Journalism

Minimum applicable experience (years):

3 – 5 years

Required nature of experience:

Copywriting
Digital campaign idea/copy development
B2C / consumer marketing 
Proofreading
Editing
Administration
Experience working in a fast paced environment, like an agency, would be highly beneficial

Skills and Knowledge (essential):

English first language
Proficient in Microsoft Suite / Google Suite 
Excellent writing skills 
Excellent ad/campaign writing skills
Editing/proofing
Experience developing copy for U.S. market is a plus

Copywriting 60%

Create copy for ad campaigns and marketing campaigns. 
Liaise with the design team to generate ideas and create campaign artwork.
Campaigns include digital campaigns, search campaigns, and retailer marketing campaigns. 
Create copy for packaging, brochures, retailer displays, and other core marketing materials. 
Create new product launch copy including overall copy and recommendations for different mediums.
Write compelling and high-quality website content.
Write evergreen articles for the Lexie Hearing and Go Hearing blogs.
Optimize existing blog articles for relevance.
Ensure legal approval for all copy claims is obtained in writing from the Legal team.

Social Media 15%

Support the senior copywriters in creation of content; provide strategy input. 
Work with Design team as needed to find compelling visuals 
Monitor SproutSocial and load content as required 
Support creation of monthly content calendar for each assigned platform aligned with current overall.

Newsletters 10%

Draft newsletters for bi-weekly release.
Upload newsletters to Marketing Cloud.
Send out newsletters every second Friday.

Lexie Blog 10%

Maintain Lexie Blog.
Ensure articles are up-to-date and optimized. 
Upload articles.

QMS 5%

Ensure that QMS guidelines are adhered to. 
Ensure that all supporting documents are kept to date. 
Ensure that all processes are kept relevant.

go to method of application »

Apply via company website ( http://www.hearxgroup.com ) or

 

Key Purpose

Developing a vision, design (model, benefits, partners, build including operational delivery and systems), delivery roadmap, monitoring and scaling of selected healthcare delivery, Value-Based Care (VBC) and digital transformation initiatives aligned to the SRM and wider organisational strategy. Engagement with health providers, senior industry bodies and thought leaders regarding care delivery transformation. Has the authority, accountability, and responsibility to manage specific healthcare delivery transformation initiatives to achieve specific objectives.

Areas of responsibility may include but not limited to

Monitor, with the support of the wider SRM team, key metrics reflecting healthcare spend and utilization experience and recommend risk mitigation strategies to curb wasteful healthcare spend and enhance efficiencies.
Proactively identify and develop creative, large, and complex care delivery shared value initiatives and drive implementation roadmap, monitoring, and scaling of these initiatives.
Develop frameworks and mechanisms to track the ongoing effectiveness of initiatives and ensure they continue to deliver on intended objectives.
Co-ordinate and conduct activities with the main internal stakeholders in order to create the relevant documentation for external engagement.
Provide a professional, disciplined, industry referenced and forward-thinking approach to evaluating and improving the effectiveness of clinical pathways.
Where necessary, engage with providers and senior industry bodies to obtain opinion on clinical trends identified, clinical pathways, and influence wider adoption of care delivery shared value initiatives.
Actively contribute to the efficient and effective functioning of the Healthcare Delivery Transformation unit and SRM
Work closely with Discovery Health servicing, operations, digital and systems teams to ensure the highest levels of responsiveness.

Competencies

Works strategically to realise organisational goals. Sets and develops strategies. Identifies and develops positive and compelling visions of the organisation’s future potential. Takes account of a wide range of issues across, and related to, the organisation.
Sets clearly defined objectives. Plans activities and projects well in advance and takes account of possible changing circumstances. Manages time effectively. Identifies and organises resources needed to accomplish tasks. Monitors performance against deadlines and milestones.
Ability to make prompt, clear decisions, which may involve tough choices or considered risks. Takes responsibility for actions, projects and people. Takes initiative and acts with confidence working under own direction. Initiates and generates activity.
Focuses on customer needs and satisfaction. Sets high standards for quality and quantity. Monitors and maintains quality and productivity. Works in a systematic, methodical and orderly way. Consistently achieves project goals.
Establishes good relationships with customers and staff. Builds wide and effective networks of contacts inside and outside the organisation. Relates well to people at all levels.
Makes a strong personal impression on others. Gains clear agreement and commitment from others by persuading, convincing and negotiating. Promotes ideas on behalf of self or others. Manages conflict.
Analyses numerical data, verbal data and all other sources of information. Breaks information into component parts, patterns and relationships. Probes for further information or greater understanding of a problem. Makes rational judgements from the available information and analysis. Produces workable solutions to a range of problems. Demonstrates an understanding of how one issue may be a part of a much larger system.
Rapidly learns new tasks and quickly commits information to memory. Gathers comprehensive information to support decision making. Demonstrates a rapid understanding of newly presented information. Encourages an organisational learning approach (i.e. learns from successes and failures and seeks staff and customer feedback). Manages knowledge (collects, classifies, and disseminates knowledge of use to the organisation).

Education and Experience

A qualified Medical Doctor (registered with the HPCSA), with strong analytical or business focus
3 – 5 years of managed care funding or commercial organisation experience would be preferred
Ability to work with analytical teams in the development of Healthcare Delivery Transformation initiatives
Significant experience in the healthcare industry and understanding of the key business and clinical issues with a proven track record of innovation, delivery and performance
Public forum experience is critical
Excellent interpersonal and presentation skills
Strong administrative skills (MS Excel, MS Word & Power Point are essential)

Advantageous/Preferred Experience and Knowledge:

Master’s degree in Business Administration, Healthcare Management, Health Economics or Administration or other
At least 5 years’ experience leading successful implementation of business initiatives or strategy

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Apply via company website ( ) or

 

Key Performance Areas:-

Operational planning and Management
Financial Management
HR Management
Stakeholder relationships and reporting
Leadership
People Management
Departmental Operational Plan

Key Requirements:

Relevant Masters Degree in Business Management or field of law or related. (knowledge of employment laws would be advantageous)
8 to 10 years+ Experience at a Senior

go to method of application »

Apply via company website ( http://www.ccma.org.za ) or

 

Minimum Requirements

A relevant Ph.D. (NQF 10) qualification and experience in the social, natural or economic sciences with at least 5 years in a research environment.
At least 7 publications in peer-reviewed journals i.e. accredited.
Proven experience of having conducted/implemented in-depth research in other African countries.

Additional requirements:

Seasoned researcher in the areas of good governance, human rights, and the rule of law in Africa.
Special interest in the areas of Agenda 2063 and SADC frameworks i.e. STI protocol, including intersectional challenges in Africa’s development
Demonstratable ability to create ways of producing cutting-edge research outputs.
Experience in quantitative and qualitative research approaches and the ability to undertake advanced statistical analysis using appropriate/relevant software.

Duties & Responsibilities

The candidate is expected to contribute to research funding proposals, publish journal articles and book chapters in a scientific manner i.e. accredited and open access (where possible).
Ability to plan deliverables to enhance the Institute’s performance profile and conduct policy-relevant and engaged research.
Collaborating with other colleagues working on existing or new projects, engaging high-level stakeholders through evidence dissemination or consultative strategy within and outside South Africa’s borders.  
The successful incumbent will be expected to travel to countries of interest as part of the data collection for research projects – this will be part of advancing mutual co-delivery with strategic partners where necessary, as well as delivering on public engagement with scholars, researchers, and policymakers.
The preferred candidate should be versatile and able to fit in a fast-paced environment.
Co-develop and/or be able to work on Artificial Intelligence research and policy gaps in Africa, use of technology and innovation to respond to climate change in Africa. The incumbent is not limited to performing in the aforementioned areas, it will be crucial to think beyond areas of specialisation.
It is anticipated that the appointed candidate will also endeavour to create an enabling environment for emerging researchers and identify opportunities for AISA research outcomes to be applied through collaboration on the continent.

Apply via company website ( http://www.hsrc.ac.za ) or

hsrc.erecruit.co

 

MINIMUM REQUIREMENTS:

Post BCom in Accounting or equivalent (minimum).
CA (SA) Honours in Accounting or financial management (will be an added advantage).
10 years’ experience at senior management level, of which 5 years should be at CFO level within the Public Sector.
Knowledge of financial and management accounting and tax.
Knowledge of Supply Chain Management framework.
Knowledge of PFMA, IFRS, Treasury Regulations, GRAP, GAAP, Income Tax Act and other statutory requirements.
Knowledge of good governance, Internal and External Audit, Risk Management.
General knowledge of broader political, economic, and social environment.

KEY RESPONSIBILITY AREAS:

 Participate in the development of Brand South Africa strategic plans.

Contribute input into the overall conceptualisation and development of the Brand South Africa strategic plan and supporting annual performance plan.

Develop, implement, and manage the risk management process.

Support in the development, implementation and monitoring the risk management process and plan that supports the Brand South Africa strategy.

Planning and Organising

Oversee the preparation of monthly, quarterly, and annual financial and Supply Chain Management (SCM) reports (on content, financial and staffing, etc.).

Performance monitoring

Quarterly evaluation of the implementation of the strategy benchmarked against the approved budget.
Manage the performance of the budget and ensure that the business plan targets are fully consistent with Brand South Africa business strategy.
Monthly and quarterly management accounting (analysis of financials with a view to inform management decisions).
Effective, efficient, and economic use of resources that supports the budgeting processes.

Overseeing the budgeting process that supports the overall Brand South Africa strategy.

Develop and consolidate the 3 year and annual budgets that supports the overall Brand South Africa Strategic Plan and business plan.

Compliance and governance

Ensure adherence to PFMA, Treasury Regulations, Trust Deed, King 4 and protocol for governance in the public sector.
Ensure sound internal control environment. Auditor General South Africa (AGSA) internal control checklist, Internal Audit (IA) reports, AGSA reports.
Maintain working relationship with ARCO, Internal Auditors, Chief Risk Officer and AGSA – accuracy and completeness of required submissions timeously.
Performance management of relevant supplier relations and the specs for supplier relations management and contributing to the SLAs.
Ensure structured and regular engagement with the Executive Authority counterpart.
Support Brand South Africa team members by providing capacity and information when needed.
Plan, evaluate, analyse and consolidate input related to Medium Term Expenditure Framework (MTEF) financial planning processes: Estimate of National Expenditure, Brand South Africa budget, ensure that budget structures and general ledger codes are aligned to Brand South Africa strategic plan and business plan.
Ensure that the internal control system(s) is in place: to prevent unauthorised, irregular, fruitless and irregular expenditure.
Develop and/or improve on accounting and operational policies and procedures, with a view to comply with Public Financial Management Act (PFMA), general accepted accounting principles, Auditor General’s circulars-11.
Ensure Brand South Africa asset management is in compliance with Treasury regulations (GRAP, GAAP).

Financial and Supply Chain Management

Ensuring sound and controlled financial management systems.
Revenue, assets and liability management; expenditure management; investment management; cash and banking management.
Overseeing, monitoring and reporting on the implementation of supply chain that is fair, equitable and transparent and at a cost-effective manner.
Ensuring an effective and adequate Supply Chain Management system.
Demand management, Acquisition management, Logistics management.
Contract management and SCM performance reporting.

Reporting

Ensure timely, accurate and complete reports as follows:
Monthly management reports.
Quarterly management reports.
National Treasury quarterly templates.
National Treasury annual templates.
MTEF and ENE chapters.
Unaudited AFS.
Audited AFS.

Staff management and development

Delegate work assignments and tasks to appropriate individuals, providing sufficient direction so desired business outcomes can be
Provide direct reports with leadership, direction, and coaching to achieve work objectives and improve performance and skills.
Performance Management – ensure that team members achieve their Performance Objectives as per individual agreements.
Staff development, motivation, and training.
Recruit and select respective staff.
Ensure that the internal control system is in place: to prevent unauthorised, irregular, fruitless and irregular expenditure.
Effective, efficient, and economic use of resources that supports the budgeting processes.

Apply via company website ( N / A ) or

brandsouthafrica.com

 

Key Responsibilities:

Client Engagement

Establish a high performing sales and retention (growth) team.
Actively lead, coach and develop the team to optimum performance levels to achieve targets contributing to the company’s objectives.
Setting and leading the achievement of targets in an operational, sales and service environment.
Ability to drive performance in sales-based environment with a focus on key performance indicators.
Ability to develop innovative and tailored tactics and strategies to manage customer needs.
Maintain quality standards for service delivery through identifying trends and planning for future needs.
Identify training needs and working with our training team to deliver best practice training to staff to improve customer experience and member retention.
Inform and monitor attendance and scheduling of training both formal and informal to ensure required service levels are maintained consistently, whilst enabling an environment of continuous improvement, including emergency staffing and leave coverage.
Create and maintain a high-quality work environment so team members are motivated to perform at their highest level.
Monitor and manage activity from multiple channels to ensure all customer contact is responded to in a timely manner without compromising customer satisfaction.
Resolve escalated member issues in accordance policies and procedures.
Review and manage all member contact across all channels to identify issues, gaps and highlight impact and solutions to resolve.
Establish key relationships and work closely with the leadership team, understand key activities (marketing, campaigns etc) and translate them into member contact volumes as well as the impacts of these activities.
Coordinate the testing and implementation of new processes, including technology solutions
Analyse and report performance data and make recommendations for performance improvements.
Provide leadership and proactively engage in team and whole staff activities to continually develop a practical understanding of overall business strategies and programs of work to support achievement of goals.
Review and evaluate calls against the Quality Assurance Framework and Customer Experience
Conversation Framework and provide feedback and coaching to team.
Lead the development and review of processes and associated documentation relating to the activity undertaken by the team.
Perform regular performance appraisals for the Consultants and develop growth and achievement (G&A) plans that support individuals in their ongoing development aligned with objectives.
Collaborate with and support the development of other team leads through role modelling and coaching to meet team objectives and outcomes.

Leadership teamwork and relationship building

Model the values and behaviours in the delivery of individual performance; actively contribute to a constructive, high performing team and organisational culture.
Conduct effective team meetings/huddles/briefings to ensure effective communication of organisational messages, to provide not only technical information, but also motivate and engage staff.
Develop and maintain professional relationships with peers and stakeholders across the business to support inter-departmental collaboration.
Independently prioritise work to support consistent achievement of individual and team key performance indicators; appropriately escalate issues impacting either performance and/or the business; and demonstrate a flexible, adaptable, mobile and energised mindset.

Accountability and extent of authority

Provide support and information to the Sales and Services Manager and executive team on the team’s activities and outcomes.
Ensure applicable procedures are always maintained.
Maintain knowledge of policies, processes and procedures and ensure all advice provided and processes undertaken are in accordance.
Actively maintain awareness of all risk and compliance obligations.
Consistently achieve individual goals and objectives; actively lead own growth and achievement planning and implementation.
Judgement and decision making

Actively offer and implement a course of action and solutions based on evaluation and analysis of numerical and written information focused on results.
Make decisions which are objective and free from undue influence consistent with risk culture and approved strategic priorities and objectives.
Make decisions consistent with operational delegations and delegate or escalate matters appropriately.

Requirements

Key Requirements of the Role:

Grade 12 with English and a second language
Undergraduate/Postgraduate qualification in related field advantageous
Minimum of 3 – 5 years client service and/or sales experience
Previous Retentions experience preferred, able to manage a team effectively and motivate team members to meet required targets. 
Proven experience managing a team in a contact centre environment and or call centre will be advantageous.

Apply via company website ( N / A ) or

eplan.mcidirecthire.com