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  • Glass Export Customer Service Specialist at KEDA Glass Factory

    About the Role:
    We’re looking for a proactive and detail-oriented Glass Export Customer Service Specialist to join our team!
    If you’re interested and eager to grow your career, and enjoy keeping things running smoothly behind the scenes, this could be a great opportunity for you.
    Key Responsibilities
    1. Customer Relationship Management
    Act as the main contact person for Float Glass customers.
    Respond promptly to customer inquiries via phone, email, or in-person.
    Maintain positive, long-term relationships with clients.
    2. Order Processing & Coordination
    Receive and process sales orders accurately in the system.
    Coordinate with production, logistics, and warehouse teams to ensure timely delivery.
    Track and update customers on the status of their orders.
    3. Complaint Handling & Resolution
    Log and follow up on customer complaints or returns.
    Work with quality control and sales teams to resolve issues.
    Government Job Application
    4. Documentation & Reporting
    Prepare invoices, delivery notes, and related sales documents.
    Maintain accurate customer records in the database.
    Provide regular sales and service reports to management.
    5. Sales Support
    Assist the sales team in preparing quotations.
    Support marketing and promotional activities for Float Glass products.
    Other Duties
    Support planning for export markets: understanding export requirements, documentation, and customer needs.
    Assist with VAT, duty drawback, or other tax or regulatory incentives or procedures, if applicable.
    Qualification
    Bachelor’s degree in Business Administration, Marketing, or related field.
    1–3 years’ experience in a similar role or in customer service.
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  • Head of Commercial Operations at Impact Leadership Academy

    Job advertisement: Head of Commercial Operations
    Overview
    Our client, a leading force in the media landscape, is seeking a highly experienced and visionary Head of Commercial Operations to provide strategic leadership, optimize operations, and unify core revenue-generating functions. This is a pivotal role for a results-driven professional who will shape the future of the company’s commercial operations and directly contribute to its 2026 strategic goals.
    International Job Listings
    The role reports directly to the Managing Director and will be the unifying force behind Advertising & Events, Production, and Distribution divisions. The role is also accountable for operational excellence, commercial growth, and process efficiency across the entire value chain.
    Key responsibilities
    Strategic leadership

    Translate corporate strategy into actionable commercial and operational plans.

    Revenue growth

    Drive advertising, events, and circulation revenue through innovative sales and distribution strategies.

    Operational excellence

    Standardize workflows.

    Implement continuous improvement systems.

    Manage KPIs for turnaround time, quality, and customer satisfaction.

    Digital transformation

    Lead the implementation of digital dashboards.

    Drive automation in production scheduling.

    Strengthen data-driven decision-making.

    Stakeholder management

    Collaborate with Finance, Editorial, and HR to ensure commercial alignment.

    Manage key external partnerships with clients, agencies, and logistics providers.

    People leadership

    Mentor and lead a team of managers.

    Foster a culture of accountability, innovation, and high performance.

    Qualifications and experience

    A Bachelor’s degree in Business Administration, Media Management, Operations, or a related field. An MBA or Master’s degree is preferred.

    A minimum of 10 years of senior leadership experience in publishing, commercial management, or media operations.

    Proven expertise in advertising sales, production, distribution, and logistics management.

    Demonstrable experience in leading digital transformation and commercial systems automation.

    Strong financial acumen with experience managing significant operational budgets.

    Experience leading multi-departmental teams across sales, operations, or logistics functions.

    Other skills and competencies

    Exceptional strategic thinking and commercial acumen.

    Data-driven with strong analytical and decision-making skills.

    Outstanding leadership, coaching, and team development abilities.

    Excellent communication and stakeholder management skills.

    In-depth knowledge of media workflows, supply chain systems, and advertising sales.

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  • Investigative editor at Mwananchi Communications

    Mwananchi Communications Limited (MCL)
    Mwananchi Communications Limited (MCL), a subsidiary of Nation Media Group (NMG), is Tanzania’s largest independent news network with an award-winning presence in print and digital media, and exciting new ventures in innovation and events ecosystems. We are publishers of leading national news brands Mwananchi, The Citizen and Mwanaspoti in print and digital formats, and proprietors of the Mwananchi Digital suite of products and Nation ePaper and EGazeti web platforms. We are audience-led, market-driven with a clear mission to empower the nation.
    We are looking for a motivated and highly experienced individual to fill the position of:
    Investigative editor
    Purpose
    The Investigative Desk is responsible for uncovering, researching, and producing in-depth stories that highlight accountability issues, and inform the public on matters of significant interest. The role requires curiosity, courage, and strong ethical judgment to pursue leads, analyze data, and tell compelling stories that make an impact.
    Main responsibilities

    Identify, develop, and pursue investigative story ideas that are of public interest and align with the newsroom’s editorial priorities.

    Conduct thorough background research using documents, databases, interviews, and other credible sources.

    Write clear, engaging, and factually accurate stories that reveal new information and promote accountability.

    Gather, verify, and cross-check information to ensure accuracy and fairness.

    Analyze and interpret data, financial records, and public documents to uncover hidden trends or irregularities.

    Build and maintain a network of sources, including whistleblowers, experts, and officials.

    Follow up on ongoing investigations and updates to ensure continued coverage and public engagement.

    Maintain confidentiality of sources and sensitive information.

    Collaborate with editors, photographers, videographers, and digital teams to produce multi-platform investigations (print, online, video, and social).

    Produce multimedia investigative stories.

    Ensure all investigative content meets the highest journalistic and legal standards, including adherence to defamation and privacy laws.

    Minimum qualifications & experience

    Academic: Bachelor’s degree in Mass Communication.

    Experience: 3 years of working experience.

    Additional notes
    NB: Only shortlisted candidates will be contacted.
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  • Manager – Monitoring and Evaluation at TADB

    Manager – Monitoring and Evaluation
    One position – Dar es Salaam
    Job purpose
    The Manager – Monitoring and Evaluation (M&E) will be responsible for providing strategic leadership and oversight in the design, implementation, and management of the institution’s Monitoring, Evaluation, and Learning (MEL) framework. The role ensures alignment with the institution’s strategic objectives. The incumbent will lead efforts to strengthen data-driven decision-making, foster a culture of learning, and ensure accountability to stakeholders through timely and accurate performance reporting.
    Duties and responsibilities

    To develop and implement the Monitoring, Evaluation and Learning (MEL) strategy in alignment with the institution’s strategy.
    To design MEL frameworks, tools, and methodologies to measure program and project effectiveness.
    To collaborate with senior management to set MEL priorities and ensure integration with organizational strategies.
    To establish data collection systems, ensuring the accuracy, timeliness, and completeness of data.
    To oversee the collection of quantitative and qualitative data through surveys, interviews, focus group discussions, and other methods.
    To ensure the secure storage and management of data, complying with data protection regulations.
    To regularly monitor program and project activities to assess progress against the established Results Frameworks.
    To lead evaluations and impact assessments to assess the effectiveness and outcomes of initiatives.
    To analyse and interpret data to identify trends, gaps, and areas for improvement.
    To prepare and disseminate regular MEL reports to inform stakeholders, including senior management, donors, and external partners.
    To develop visualizations and dashboards to present data in a clear and concise manner.
    To train staff and partners on MEL principles and best practices.
    To provide technical support and guidance to program teams to ensure integration of MEL findings.
    To promote a culture of learning within the organization by facilitating discussions around findings and recommendations.
    To collaborate with program teams to adapt strategies based on lessons learned.
    To ensure that MEL activities comply with institutional policies, industry standards, and donor requirements.
    To conduct assessments of data collection and storage infrastructure to maintain data quality and integrity.
    To carry out any other duties assigned by the Managing Director from time to time.

    Key competences and attributes

    Strategic leadership and impact analysis: Proven capability to provide executive MEL oversight and alignment with institutional goals. Skilled in leading impact assessments and using data-driven insights for strategic decisions.
    Advanced technical expertise and data integrity: Skilled in designing MEL tools, methodologies, and results frameworks. Experienced in secure, accurate, and timely data systems using tools such as SPSS, STATA, and Power BI.
    Organizational learning, capacity building, and reporting: Able to promote learning, facilitate discussions, translate lessons into improved strategies, build staff capacity, and prepare clear, evidence-based reports.

    Qualifications and experience

    Master’s Degree in Economics, Statistics, Planning, Agricultural Economics, Project Planning and Management, Monitoring and Evaluation, Development Finance and Investment Planning, or other related fields from a recognized institution.
    At least eight (8) years of related working experience at a senior position.
    Demonstrated expertise in designing and implementing MEL systems, data analysis, and results-based management.

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  • Assistant Account at Tanzania Jambo Partners

    Assistant account vacancy
    New multisectoral company is looking for a suitable, competent and qualified Tanzanian lady to fill the vacant position for Assistant Account. The successful candidate has to work for a considerable length of time when required with minimum supervision.
    Key qualifications
    Holder of Diploma in Accountancy or NTA level 6 from a recognized institution
    Computer literate with MS Office, Epicor and Nest Systems
    Procurement knowledge is essential
    Secretarial experience is an added advantage
    Duties and responsibilities
    Undertake general financial clerical duties
    Filing and record keeping of financial transactions
    Bank reconciliations
    Dispatch cheques
    Filing company returns to TRA monthly
    Assist in tendering processes and office duties
    Perform other related duties assigned by the supervisor
    General conditions
    Applicant must be a Tanzanian woman citizen preferably with an age of 25 to 30 years by 31st December 2025. She must be trustworthy, responsible, reliable, able to work under pressure, accountable and with a high degree of integrity.
    Terms and condition of services
    Appointment will be on Contract Terms; renewable subject to satisfactory performance.
    The salaries for the post will be according to company scales.
    Means of applications
    Please send your own handwritten application letter in English language, all relevant academic certificates, birth certificates as well as comprehensive Curriculum Vitae (C.V) including NIN, to the email shown below. Testimonials, partial transcripts and result slips will not be accepted. Applicants should indicate two referees with their reliable contacts.
    Your application must be submitted not later than 19th November, 2025. Only successful candidates will be notified and invited for interview.
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  • Technical Operator-Brewing at Serengeti Breweries Limited

    About us
    From Arthur Guinness to Johnnie Walker, our business was founded on people of great character, and in 250 years, nothing has changed. We’re the world’s leading premium alcohol company. Our brands are industry icons. And our success is thanks to the strength of our people, in every role. It’s why we trust them with our legacy and reward them with the career-defining opportunities that they deserve. Our ambition is to build the best performing, most trusted and respected Consumer Products Company in the world. To achieve these, we need the world’s very best people. Feel encouraged? Then this may be the opportunity for you.
    Serengeti Breweries Limited (SBL) is a fully integrated beverage business in Diageo Africa (supply and demand for beer and spirits).
    SBL flagship brand is Serengeti Premium Lager. Other brands in the portfolio include Serengeti Lite, Guinness, Pilsner and SIB. Headquartered in Dar es Salaam, SBL is also the distributor of several global Diageo international world-class spirits brands such as Johnnie Walker, Smirnoff, Gordon’s, Bailey’s and Captain Morgan.

    About the Function:
    Our Supply Chain and Manufacturing team are problem-solvers, sourcing, producing, and delivering our much-loved brands to delight customers around the globe. Over half of Diageo’s 30,000+ people work in Supply Chain and Manufacturing. It’s an intricate and sophisticated operation that’s the product of logistical, manufacturing, and technical collaborations.
    Our teams in 100 sites in over 30 countries cover production facilities, supplier relationships, customer collaborations and third-party agreements. We’re committed to realising our ‘Society 2030: Spirit of Progress’ goals, to protect the environment and support our farmers and suppliers. Whatever your skills and experience, we’ll help you to thrive in our inclusive culture.
    About the role:
    Responsible for brewing operations on machine operations, maintenance and process management to ensure quality at source safely.
    Role Responsibilities:

    Equipment Operation & Monitoring: Operate, monitor, and shut down equipment as per SOP, ensuring it runs at rated speed and within design parameters.
    Quality & Hygiene Compliance: Deliver products that meet all quality standards, maintain hygiene of equipment and surrounding areas, and adhere to Quality Triggers.
    Health, Safety & Environment (EHS): Follow EHS procedures, perform tasks like CILT and LOTOTO safely, and contribute to a safe working environment.
    Autonomous Maintenance & Troubleshooting: Conduct basic maintenance, inspections, and equipment changeovers; identify and escalate deviations using the escalation matrix and MMS tools.
    Data Management & Digital Systems: Accurately capture operational data and utilize business platforms such as Orbis, Harford, and STRATA in daily operations.

     
    Experience / skills required:

    Diploma in food Science and Technology, Chemical engineering and Biological Science
    Experience in handling machines and autonomous maintenance for at least 1 year in manufacturing industry.

    Flexible Working Statement:
    Flexibility is key to our success. Talk to us about what flexibility means to you so that you’re supported to manage your wellbeing and balance your priorities from day one.
    Diversity statement:
    Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.

    We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, social class, educational backgrounds, experiences, mindsets, and more.
    Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.
    Feel inspired? Then this may be the opportunity for you.
    If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.
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  • Sales Manager at Beauty Group

    Sales Manager (HARAKA)Company: Beauty Group TanzaniaCompany Website: www.beautygroup.co.tz
    Education: Bachelor’s Degree in Marketing and ProcurementExperience: 2 years
    Interview Location: Dar es SalaamWork Station: Ready to work in any region
    Interview Preparation Course

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  • Manager, Product Development & Digital Banking at DCB Bank

    DCB Commercial Bank Plc Overview
    DCB Commercial Bank Plc is a fully-fledged retail and commercial bank in Tanzania. The bank offers banking services to Individuals, Microfinance, Small to Medium sized Businesses (MSME), as well as large corporate clients. DCB Bank has a wide branch network of over 8 branches, over 700 DCB Wakala Agents, and over 280 Umoja switch ATMs serving over 3 million customers across the country.
    Job Opportunity
    We invite suitably qualified candidates to fill the position of Manager, Product Development & Digital Banking. The successful candidates will be for Develop products, strategies, and business plans / cases for all upcoming and enhances products to accelerate business growth and improve customer experience.
    Manager, Product Development & Digital Banking Responsibilities

    Building business cases for partnership opportunities, including ROI analysis, customer impact, and competitive differentiation.
    Negotiating partnership terms, commercial models, and service-level agreements (SLAs).
    Defining and owning the digital banking product roadmap in collaboration with fintech partners (e.g., payments, savings, lending, personal finance, APIs, open banking).
    Leading the end-to-end product lifecycle from concept, partner onboarding, and integration to launch and continuous improvement.
    Translating customer needs and business goals into product requirements and user stories.
    Working with UX/UI, engineering, and partner teams to deliver seamless, compliant, and innovative digital experiences.
    Coordinating across product, technology, compliance, legal, risk, and operations teams to ensure successful partnership delivery.
    Ensuring fintech solutions meet all internal risk, data privacy, and compliance standards.
    Defining and tracking KPIs for products success (e.g. adoption, engagement, revenue contribution, NPS).
    Representing the bank in fintech ecosystems, conferences, and innovation networks.

    Qualifications and Experience
    Bachelor’s Degree in Business Administration, Banking, Finance, Information Technology or related field. At least 5 years working experience in Digital Banking, Product Development, Electronic Banking, or related function within the Banking or Financial Services industry. Strong understanding of Digital Banking channels, retail banking products, payments systems and emerging digital trends. Demonstrated experience in project management and product development. Strong analytical, planning and reporting skills. Excellent communication, stakeholder management and problem-solving abilities.
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  • Procurement Manager at Zambia Cargo and Logistics

    About Us
    Zambia Cargo and Logistics Limited (ZCL) is a regional logistics service provider and wholly owned by the Government of the Republic of Zambia through the Industrial Development Corporation (IDC). ZCL operates dry ports in Dar Es Salaam, Tanzania and Walvis Bay, Namibia. The company also has a regional freight forwarding office in Ndola, Zambia and is present at various border points.
    Location
    Dar es Salaam
    Zambia Cargo & Logistics (ZCL) is inviting applications from suitably qualified Tanzanians to be considered for employment to fill vacant positions listed hereunder.
    Procurement Manager – 1 Post
    A) Responsibilities for the Role

    Develop and implement procurement strategies aligned with the company’s goals.
    Ensure cost-effective procurement of goods and services while maintaining quality and compliance standards.
    Monitor market trends and identify opportunities.
    Oversee vendor selection, evaluation, and management processes.
    Negotiate contracts and agreements with suppliers to ensure favorable terms and conditions.
    Maintain strong relationships with key suppliers and monitor their performance.
    Manage procurement budgets and ensure that procurement activities are within budgetary constraints.
    Monitor and control procurement costs, identifying areas for potential savings.
    Prepare and present procurement reports to senior management.
    Ensure procurement activities comply with company policies, legal requirements, and industry regulations.
    Identify and mitigate risks associated with procurement processes and supplier relationships.
    Conduct regular audits and reviews of procurement processes to ensure compliance.
    Lead and supervise the procurement team, providing guidance and support.
    Conduct performance evaluations and identify training and development needs.
    Foster a collaborative and results-oriented team environment.
    Coordinate with other departments to understand their procurement needs and priorities.
    Communicate procurement policies and procedures to relevant stakeholders.
    Address and resolve any issues or disputes related to procurement activities.
    Perform any other duties that may be assigned by a reporting supervisor.

    B) Minimum Acceptable Qualifications

    Bachelor’s degree in Procurement, Supply Chain Management, Business Administration, or a related field.
    Professional certification is advantageous.
    7-10 years of experience in procurement, with at least 3-5 years in a managerial or supervisory role.
    Experience in procurement within the logistics or.

    Preferred

    Strong knowledge of procurement principles, supply chain management, and contract management.
    Excellent negotiation, analytical, and decision-making skills.
    Proficiency in procurement software and Microsoft Office Suite.
    Strong leadership and communication skills.

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  • Data Coordinator at Mwananchi Communications

    Company Overview
    Mwananchi Communications Limited (MCL), a subsidiary of Nation Media Group (NMG), is Tanzania’s largest independent news network with an award-winning presence in print and digital media, and exciting new ventures in innovation and events ecosystems. We are publishers of leading national news brands Mwananchi, The Citizen and Mwanaspoti in print and digital formats, and proprietors of the Mwananchi Digital suite of products and Nation ePaper and eGazeti web platforms. We are audience-led, market-driven with a clear mission to empower the nation. We are looking for a motivated and highly experienced individual to fill the position of:
    Position: Data Coordinator (1 Post)
    Purpose
    The Sales Data Coordinator is responsible for managing, analyzing, and reporting on sales data to support the sales team in achieving their targets. This role involves coordinating data collection, ensuring data accuracy, and providing insights to optimize sales strategies, with a strong emphasis on utilizing Data Management Systems (DMS).
    Main Responsibilities
    Data Management:

    Collect and organize sales data from various sources, ensuring accuracy and consistency.
    Maintain and update sales databases and DMS to ensure data integrity.

    Reporting:

    Identify discrepancies and implement corrective measures as needed.
    Generate regular sales reports and dashboards for the sales team and management.

    Analysis:

    Analyze sales trends using DMS tools and provide actionable insights.

    Collaboration:

    Work closely with:

    Stores Department for accurate return reports.
    Finance Department for accurate financial reports.
    Dispatch Team for accurate allocation details.

    Collaborate with marketing and editorial teams to align sales strategies with company objectives.

    Quality Assurance:

    Conduct regular audits of sales data to ensure integrity and compliance with company standards.

    Minimum Qualifications & Experience
    Academic: Bachelor’s degree in Business, Marketing, Data Analytics, or a related field.
    Proven experience in data analysis, preferably in a sales or marketing environment.
    Proficiency in Data Management Systems (DMS) and CRM software.
    Strong analytical and problem-solving skills.
    Excellent communication and interpersonal abilities.
    Experience: 2 to 4 years working experience in similar job.
    Applications should be in PDF format.
    NB: Only shortlisted candidates will be contacted.
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