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  • Tracker at Alistair Group

    Alistair Group is one of East and Southern Africa’s fastest-growing service companies, providing a variety of self-delivered logistics solutions across several geographies, aimed with the vision to Make Africa Work Better! With core competencies in road freight, warehousing, commodity trading and operational hire of material handling equipment, the Group strives for continuous expansion of innovative ancillary services to grow the business vertically, complimented by a healthy dose of entrepreneurial flair. The business has gone from strength to strength, growing quickly in both its geographical coverage and variety of services offered to clients. In 2024, the Group exceeded the 1000 employee mark and managed a fleet of well over 1000 trucks. With Alistair’s aggressive and exciting growth strategy, the Group is poised for significant further expansion and a greater impact in Africa.
    Core Services

    Freight Forwarding
    Clearance & Forwarding
    Energy Industry Support Services
    Equipment Rental
    Commodity Trading
    Integrated Solutions
    Warehousing
    Ocean Freight

    Industries

    Ming
    Oil & Gas
    Agriculture
    Construction
    Explosives
    Renewables

    Mission
    To make Africa work better
    Company Values
    Honesty, Customer Focus, Continual Improvement, Humility, and Safety
    Our Trackers are important to our business because they ensure our trucks arrive at their destinations safely. A Tracker’s job is to monitor the location of a truck using the GPS system. A Tracker keeps track of truck fleets, and ensures that the vehicles are being used accordingly; they are also vital in recovering trucks in the event of a truck being stolen. Do you have what it takes to be a Tracker?
    1. Essential Skills

    Clear communication skills ensuring clear and candid information.
    Computer Literacy to effectively operate and manipulate online management systems.
    Faultless administration skills ensuring accurate and efficient procedures.
    Problem solving skills to ensure obstacle to progress are overcome

    2. Qualifications

    A minimum of Certificate or Diploma in any relevant discipline and/or equivalent vocational. experience in Transport / Logistics service support
    Fluent English and Kiswahili
    IT Literacy

    3. Overall Purpose

    To work as part of a team in the tracking call centre and function as a vehicle tracking operator

    4. Accountabilities & Responsibility Areas

    Responsible for monitoring and recording truck location and status
    Communicate any issue that prevents the efficient transit of Alistair Group Cargo to operations & support staff.

    The Company reserves the right to withdraw from the recruitment process at any time, at its sole discretion. The sharing of any aptitude test, assessment, or invitation to an interview does not constitute an offer of employment or guarantee any future employment with the Company.
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  • Guest Relations Officer at Ramada Resort by Wyndham

    Position: Guest Relations Officer
    Department: Front Office Department
    Reports To: Front Office Manager
    Position Overview:
    The Guest Relations Officer (GRO) is responsible for ensuring that guests have a seamless and memorable experience during their stay. The GRO’s primary role is to provide personalized service, address guest concerns, and ensure that all guest interactions are handled with the utmost care and attention, contributing to a positive guest experience.
    Key Responsibilities:
    Provide Upscale Guest Service:

    Deliver a luxurious and seamless experience throughout the guests’ stay, ensuring that expectations are not just met but exceeded at every touchpoint.
    Focus on providing personalized services that cater to individual needs and preferences, creating a unique and memorable experience for each guest.

    Greeting and Check-In Coordination:

    Greet guests warmly upon arrival, ensuring a friendly and professional first impression.
    Efficiently manage guest check-ins, ensuring rooms are ready and that guests are promptly escorted to their assigned accommodations.

    Room Preparation and Booking Monitoring:

    Oversee the daily booking schedule, ensuring that all rooms are thoroughly prepared before guests arrive.
    Coordinate with housekeeping and maintenance teams to resolve any issues before check-in to ensure guest satisfaction.

    Luggage Collection and Storage:

    Arrange luggage collection, storage, and delivery to guest rooms upon both arrival and departure, ensuring smooth transitions and convenience for the guests.

    Check-In and Check-Out Oversight:

    Supervise both the check-in and check-out processes, ensuring all reservations, guest details, and financial transactions are handled efficiently and accurately.

     
    Responding to Guest Requests:

    Promptly attend to any guest requests, such as in-room dining, special services, or any other needs, ensuring that all requests are fulfilled to the highest standard.

    Complaint Management:

    Actively listen to guest complaints or concerns and work to resolve them promptly and efficiently, aiming to turn negative experiences into positive outcomes.
    Ensure that all complaints are handled with care and that the guests’ satisfaction is prioritized at all times.

    Specialized Guest Services:

    Provide tailored services to special guests, including those with disabilities, elderly individuals, children, and VIP guests, ensuring their specific needs are met.
    Organize any necessary accommodations or support to enhance their experience.

    Facilitate Communication Between Guests and Staff:

    Maintain clear and effective communication between guests and hotel staff, ensuring that all requests and issues are conveyed accurately.
    Follow up with guests to ensure that concerns are resolved in a timely manner and that their experience remains positive throughout their stay.

    Guest Information and Promotion:

    Ensure guests are informed about hotel services, amenities, and dining options at check-in and throughout their stay.
    Actively promote hotel amenities, programs, and any special offers that are available to enhance the guest experience.

    Performance Reporting:

    Regularly assess the team’s performance, generating reports on guest satisfaction, service compliance, and any areas that need improvement.
    Provide constructive feedback and implement actions based on performance evaluations.

    Cross-Department Coordination:

    Collaborate with Housekeeping, Wait Staff, and other departments to ensure that all aspects of the guest experience are executed seamlessly and to the highest standards.
    Act as the liaison between departments to address guest needs and ensure a smooth and cohesive service delivery.

    Customer Feedback Analysis:

    Review feedback from guestbooks, online reviews, and surveys, identifying areas for improvement and opportunities for service enhancement.
    Provide actionable insights and recommendations to management based on customer feedback to continuously improve guest satisfaction.

    Local Recommendations and Concierge Services:

    Offer local recommendations for tourist spots, dining, shopping, and activities based on guest preferences, enhancing their overall experience and making their stay more enjoyable.

    Building Relationships with Regular Guests:

    Establish and maintain friendly, personalized relationships with regular guests, ensuring they feel valued and recognized each time they return.
    Track guest preferences and needs to offer tailored services and personalized experiences that strengthen guest loyalty.

    Skills and Qualifications:

    Proven experience as a Guest Relations Officer or in a similar customer-facing role, preferably in the hospitality industry.
    Excellent Communication and Interpersonal Skills: Strong verbal and written communication to interact effectively with guests and team members.
    Strong Problem-Solving Abilities: Ability to resolve guest complaints or concerns quickly and efficiently.
    Professional Appearance and Demeanor: Always representing the hotel with a polished, professional image.
    Multitasking: Ability to work under pressure and handle multiple tasks in a fast-paced environment.
    Proficiency in English: Fluency in both written and spoken English is essential.
    Basic Computer Skills: Knowledge of office software and hotel management systems.

    Education:

    A degree or certification in Hospitality Management, Hotel Management, or a related field is preferred but not required.

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  • Stem Innovation Officer at Dark Earth Carbon

    On behalf of Dark Earth Carbon, Masika Ventures is seeking a Stem Innovation Officer (Technical/Engineering Field)
    Job Title: Stem Innovation Officer
    Job Type: Full Time
    Short Brief of the Company:  
    Masika Ventures is an umbrella organisation that encompasses the business services functions of our companies including Upendo Honey, Tanganyika Blue, Dark Earth Carbon and Halisi Agri. Representing a shared service hub, it seeks to leverage our experiences from one company to help another in order to streamline processes and drive efficiencies to unlock sustainable growth in Tanzania. 
    Masika Ventures is an equal opportunity employer and is committed to diversity in the workplace. We encourage applications from all individuals, especially women, those with diverse backgrounds and those with disabilities.   We have zero tolerance for any form of harassment in the workplace, and we are dedicated to fostering a respectful, inclusive, and supportive environment for all employees.
     
    Application Process:
    The application process involves three rounds: this form, short-listed working tasks that are similar to what your day-to-day responsibilities would look like, and an interview. Please note that the interview is weighed less than the short-listed tasks. We primarily want to see how you think, analyze and solve problems. 
    Role Overview: 
    This role provides an exciting opportunity to gain hands-on experience in various engineering and technical disciplines within our company. You will work across different functions, including mechanical, electrical, operational, quality assurance, and process improvement. The ideal candidate is resourceful, quick to learn, and eager to take on diverse responsibilities as needed within the organization. Prior professional experience is not necessarily required. We encourage all interested candidates to apply, even if you don’t meet every listed qualification. Many skills can be learned on the job, and you may be more suited to the role than you think. 
    Key Responsibilities: 

    Assist in the setup, operation, and maintenance of technical equipment across multiple functions. 

    Monitor equipment performance and identify issues or abnormalities for corrective action. 

    Perform routine maintenance tasks such as calibration, troubleshooting, and basic repairs under supervision. 

    Follow standard operating procedures (SOPs) and safety protocols to ensure compliance and minimize risks. 

    Collaborate with cross-functional teams to support ongoing projects and process improvements. 

    Conduct material planning and coordinate with procurement teams for resource allocation. 

    Participate in the design and development of innovative solutions, utilizing engineering principles and software tools. 

    Work closely with QA/QC personnel to maintain high-quality standards in production and operational processes. 

    Support construction, installation, and commissioning of new equipment and infrastructure. 

    Document maintenance activities, equipment modifications, and operational challenges. 

    Contribute to sustainability initiatives, ensuring environmentally responsible engineering solutions. 

    Participate in mentorship and training programs designed to enhance technical expertise and career growth. 

    Take on additional responsibilities as assigned by supervisors, adapting to various roles as needed. 

    Qualifications & Skills: 

    A Bachelor’s degree in Engineering (Mechanical, Electrical, Civil, Industrial, or related fields), QA/QC or a STEM-related discipline. 

    Strong analytical and problem-solving skills with the ability to troubleshoot technical issues. 

    Excellent teamwork and collaboration skills to work effectively across departments. 

    Willingness to learn and adapt to different engineering and technical roles. 

    Strong attention to detail and a proactive approach to challenges. 

    Commitment to safety, quality, and process improvement. 

    Why Join Us? 

    Gain experience across different areas and functions within the company to build a well-rounded career. Possibility to specialize in a specific function depending on the company needs and the individual’s interests. 

    Work in an inclusive and supportive environment that actively encourages applications from women and underrepresented groups in STEM. 

    Opportunities for professional development, mentorship, and career advancement. 

    Gain hands-on experience at a company that values sustainability, innovation and social impact in engineering and operations. 

    Benefits package (incl. health insurance, food (allowance)) and a realistic work-life balance 

     
    If you’re passionate about engineering, innovation, and making a difference, we’d love to hear from you! 
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  • Senior Reporter at Mwananchi Communications

    Job Listing: Senior Reporter – Mwananchi (1 Post)
    Hiring Organization: Mwananchi Communications Limited (MCL), a subsidiary of Nation Media Group (NMG)
    Location: Tanzania
    About Mwananchi Communications Limited (MCL)
    Mwananchi Communications Limited (MCL) is Tanzania’s largest independent news network with an award-winning presence in print journalism, digital media, and exciting new ventures in innovation and events ecosystems. We are publishers of leading national news brands: Mwananchi, The Citizen, and Mwanaspoti, available in print and digital formats, and proprietors of the Mwananchi Digital suite of products, Nation ePaper, and EGazeti web platforms. We are audience-led, market-driven, with a clear mission to empower the nation.
    We pride ourselves on maintaining a high standard of journalism as defined by our editorial policy guidelines and objectives, the house style, and the journalistic code of ethics.
    We are currently seeking a motivated and highly experienced individual to fill the position of Senior Reporter – Mwananchi.
    Position Overview
    The job entails going out on assignments as well as using one’s own initiative to gather news. The jobholder is responsible for ensuring that the news stories submitted are factual, of public interest, detailed, well-researched, and in conformity with journalistic ethics, editorial objectives, and house style.
    Key Responsibilities
    Develop, report, and write news and feature stories for the assigned title, ensuring no major rewrite or extensive additional report is needed.
    Take notes on location, conduct interviews, check facts, and tape record as needed; write news or features independently, based on personal judgment or at the direction of the news editor or section editor.
    Research and provide background information to make the copy complete.
    Follow news leads and maintain close contact with news sources.
    Brief the News Editor on stories gathered and write the selected stories within set deadlines.
    Continually build and maintain a contacts list, demonstrating its value with consistent exclusive reports or information.
    Respond promptly to news breaks and demonstrate responsibility for the correctness of facts, content, and style of news materials.
    Closely cooperate with photographers to order pictures related to the issues being covered.
    Perform duties both independently and under supervision according to general principles and directives.
    Minimum Qualifications & Experience
    Academic Qualification: Bachelor’s degree in Journalism or its equivalent from a recognized institution.
    Experience: 4-5 years of working experience in journalism.
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  • Balloon Trailblazers Guide Apprenticeship Programme at Serengeti Balloon Safaris

    Are you passionate about wildlife, adventure, and creating unforgettable experiences? Serengeti Balloon Safaris is proud to introduce the Balloon Trailblazers Guide Apprenticeship Programme – a transformative opportunity to learn from industry leaders and launch your career as a professional safari guide.  This immersive programme offers hands-on training, expert mentorship, and the chance to set new benchmarks in the safari industry. If you’re ready to pioneer extraordinary experiences and elevate your career, join us and become a trailblazer in wildlife exploration.
    Programme Details:
    Training Dates:1st April to 30th April 2025
    Location: Serengeti, Tanzania
     
    What We Offer:

    Comprehensive training from industry experts
    Food and accommodation during the programme
    Arusha to Serengeti and return bus fare
    Certificate of completion
    A 2-year minimum contract for top graduates

     Who Should Apply?

    Holders of a Class C Driving License (minimum 3 years)
    Fluent in English with one additional foreign language
    Strong communication and interpersonal skills
    A deep passion for conservation, adventure, and wildlife
    Tertiary education related to guiding or wildlife is an added advantage

     
    Apply Now and Become a Trailblazer!
     Application Deadline:  21st March 2025
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  • Claims Assistant at Britam Insurance

    Job Description
    Claims Assistant – (25000019)
    Job Purpose and Key responsibilities
    Job purpose
    Assist in processing and payment of general insurance claims.
    Key responsibilities
    1. Receive claims notification, acknowledge, register and process as per the insurance policy in place.
    2. Review documents and pertinent requirements regarding an insurance claim and check completeness and if and complies with the documentary requirements of an insurance claim
    3. Advice claimants regarding basic matters about their insurance coverage in relation to the insurance claim.
    4. Issuing authorization letters, settlement offers as approved and monitor progress
    5. Respond to both internal and external claims inquiries concerning benefits, claims process, service providers, and the filing/completion of proper forms
    6. Record all claims transactions in pure system with correct reserves.
    7. Proactive communication and feedback provision to clients/intermediaries on claims progress
    8. Appointment of service providers and close follow up on their delivery.
    9. Perform any other duties as may be assigned from time to time.
    Key Performance Measures
    · Claims turnaround time
    · Cost savings
    · Compliance claims SLA
    · Customer satisfaction index
    Working Relationships
    Internal Relationships:
    · Accountable to the Claims Supervisor
    · Required to liaise and work closely with the other departments as may be necessary
    External Relationships:
    · Britam Customers
    · Insurance sector players
    Knowledge, experience and qualifications required
    Knowledge, experience and qualifications required
    1. Bachelor’s degree (insurance option preferred)
    2. Professional qualification in Insurance (Certificate CII)

    3. At least one year experience in the insurance industry
    4. Experience in customer, market and competitor understanding
    5. Knowledge of insurance regulatory requirements
    6. Knowledge of Britam products
    Essential Competencies
    1. Learning and Researching: Rapidly learns new tasks and commits information to memory quickly; demonstrates an immediate understanding of newly presented information; gathers comprehensive information to support decision making at management level; learns from successes and failures and seeks colleague and customer feedback.
    2. Working with People: Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.
    3. Applying Expertise and Technology: Applies specialist and technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions.
    4. Delivering Results and Meeting Customer Expectations: Focuses on customer needs and satisfaction; exhibits high standards for quality and quantity; monitors and maintains own quality and productivity; works in a systematic, methodical and orderly way; consistently achieves projects goals.
    5. Following Instructions and Procedures: Follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates commitment to the organisation; complies with legal obligations and safety requirements of the role.

    6. Adhering to Principles and Values: Upholds ethics and values; demonstrates integrity; accepts diversity; display individual responsibility towards the community and the environment; models the organisational values during every day interactions
    Primary Location: Tanzania, United Republic of-Dar es Salaam-Dar es Salaam
    Organization: Britam Insurance Tanzania Limited
    Job Type: Permanent
    Shift: Day Job
    Contract Type: Full-time
    Job Posting: 11-03-2025
    Unposting Date: Ongoing
    Number of Openings: 1
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  • Agency Banking Sales Champions x4 at Absa

    With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

    My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.
     
    Job Summary
    • Expanding and optimizing the distribution network through the creation and management of a high-quality agent network around their designated branch.
    • This role involves recruitment and building strong relationships with agents, ensuring proper training, and monitoring performance to maximize business growth.
    • Sustained strong engagement and service delivery level by ensuring sufficient resources aligned with number of banks Agents.
    Job Description
    Job Responsibilities
    Agent Network Growth & Management
    70% of the total time

    Search, assess, and recruit potential agents in all strategic locations in line with business plan.
    Perform due diligence on agent applications and ensure the approval process is adhered to.
    Ensure agents possess valid agency banking agreements and assist with contract signing.
    Distribute tools of trade (e.g., transaction slips, branding materials) to agents.
    Maintain a strong relationship with agents and address any complaints or disputes promptly, adhering to service level agreements (SLAs).
    Regularly monitor agent activities and conduct site visits to ensure operational efficiency and compliance.
    Track agents’ performance (transactions, revenue, and growth) and provide insights for improvement.
    Report any findings and market trends from monitoring visits to the head office.
    Dormancy Management for the Agents to be within minimum agreed threshold for the respective portfolio.
    Activations of onboarded agents within the minimum agreed thresholds

    Governance and Control
    20% of the total Time

    Ensure agents comply with the bank’s policies, KYC (Know Your Customer), AML (Anti-Money Laundering), and CFT (Counter Financing Terrorism) regulations.
    Ensure agents maintain proper internal branding (Agent tariff guide) and external branding (Absa Wakala signages) according to the bank’s standards for maximum visibility.
    Monitor agent transactions to identify and address suspicious or fraudulent activity. Regularly conduct audits and reviews to ensure that transactions are processed correctly, that there is no deviation from established processes, and that any discrepancies or issues are resolved promptly. The champion should also report performance and governance metrics to senior management.
    In collaboration with head of Agency Banking, identifying potential operational risks and implementing effective strategies to mitigate, ensuring the continuous improvement of processes and minimizing disruptions to operations.

     
    Product Training
    10% of the total Time

    Conduct training on Absa bank products & services, activations for newly approved agents and provide ongoing support to ensure agents are well-equipped to offer banking services.
    Ensure that agents and staff are properly trained on governance, compliance, and best practices. This includes educating agents about anti-money laundering (AML), Know Your Customer (KYC) regulations, and fraud detection measures.
    Ensure agency banking training attestations are collected and submitted to all stakeholders as evidence of the training conducted.

     
    Risk and Control Objective

    Regularly assess the risk profile of each agent based on their transaction volumes, geographic location, and historical performance.
    Identify, assess, and report risks associated with the agency banking business, such as fraud, operational risks, and financial mismanagement.
    Continuously monitor for emerging risks in agency operations.
    Collaborate with agents banking stakeholders to address issues reported under KRIs Report and Agency Banking Risk Register.

    Technical skills / Competencies

    Minimum of 1 year of sales experience in agency banking or a related financial services role.
    Experience in sales techniques, including prospecting, relationship building, and closing deals with potential agents.
    Strong negotiation, persuasion, and closing skills to onboard new agents and retain existing ones.
    Understanding a wide range of financial products and services offered via agency banking, including savings accounts, loans, bill payments, money transfers, and mobile banking services.
    Ability to explain and promote agency banking products to agents and customers, helping increase product uptake and market penetration.
    Having excellent oral and written skills as well as sound computer literacy
    In-depth knowledge of regulatory requirements like Know Your Customer (KYC), Anti-Money Laundering (AML), and data privacy laws affecting agency banking operations.

    Knowledge, Expertise and Experience
    Essential

    A comprehensive understanding of the agency banking business model, including how agents function as intermediaries between banks and customers, offering services like cash deposits, withdrawals, money transfers, and bill payments.
    Understanding of performance metrics and KPIs related to agency banking, including transaction volumes, agent growth, customer satisfaction, and product uptake.
    Ability to train agents to deliver excellent customer service and ensure that customers receive timely, accurate, and friendly assistance from agents.
    Ability to generate regular reports and insights, helping to drive decision-making, improve agent performance, and identify opportunities for growth or improvement.
    Ability to uphold and enforce high standards of professionalism and ethics in all dealings with agents, customers, and internal stakeholders.

    Preferred

    A person already holding experience in Agency Banking Sales

     
    Absa Values
    Absa Values and Behaviors represent the set of standards which governs the actions of all of us who work for the bank and against which the performance of every one of us in Absa are being assessed and rewarded:

    Trust
    Resourceful
    Stewardship
    Inclusion

    Courage
    Education
    Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
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  • Senior Programme Officer at IUCN

    Background
    The East African Community (EAC), in collaboration with the International Union for Conservation of Nature (IUCN), is addressing critical biodiversity threats such as climate change, deforestation, and illegal wildlife trade through the management of transboundary conservation areas (TBCAs). These shared ecosystems, spanning multiple countries, are vital for livelihoods and regional economies but require coordinated conservation strategies. Despite progress with initiatives like the EAC Transboundary Conservation Areas Network, the Secretariat faces significant capacity gaps, particularly in Natural Resources Management expertise. Such skills are essential for effective monitoring, mapping, and decision-making to support the sustainable management of the region’s diverse and threatened ecosystems.
    To bridge this gap, the NaturAfrica project, funded by the EU, has created a Natural Resources Specialist position seconded at the EAC Headquarters in Arusha, Tanzania. This position is critical to addressing a staffing gap within the East African Community (EAC) Secretariat, particularly within the Productive Sectors Directorate. By seconding a Senior Program Officer to the Tourism and Wildlife Department, the role will provide much-needed technical expertise in wildlife and environmental management, areas currently unrepresented in the department’s staffing. Moreover, with the Department of Environment and Natural Resources left without any personnel since 2023, the Tourism and Wildlife Department has been under significant strain to fill this void on an interim basis. The Senior Program Officer’s collaborative work across these two departments will ensure that essential functions related to tourism, wildlife, and environmental conservation are effectively managed, enhancing the EAC’s capacity to deliver on its commitments in these critical sectors.
    Job Description
    DUTIES & RESPONSIBILITIES
    Programme Implementation;
    The Senior Programme Officer, Natural Resources Management Will
    Assume overall responsibility for the timely and quality delivery of the Transboundary Conservation Areas work for the NaturAfrica project – EAC component, including supporting TBCAs assessments and monitoring, and supporting the tourism activities of the project.
    With the assistance of the EAC TBCAs Unit and IUCN experts working on the NaturAfrica project, will support the regular coordination of biodiversity conservation and tourism information update for the TBCAs,
    Support regular collection of updates of TBCAs to feed the EAC TBCAs portal
    In collaboration with EAC, support the dissemination of information about TBCAs through print and online media,
    Strengthen the capacity of EAC TBCAs Unit and support EAC to regularize it into the secretariat structures,
    Provide other Natural Resources Conservation and Management support to the department of Environment & Natural Resources and the department of Tourism and Wildlife Management under the Directorate of Productive Sectors of the EAC,
    Provide technical backstopping and support Programme development;
    Working Closely And With The Support Of Relevant IUCN Thematic Heads, Provide Leadership And Oversight To Programmatic Initiatives Assigned By The Line Manager
    Assist in identifying, establishing and building relationships with strategic partners (including, but not limited to EAC Secretariat and Partner States) relevant and necessary for Biodiversity ad Natural Resources Management Programme delivery and growth;
    In consultation with the IUCN team, EAC and other key stakeholders – Identify key programmatic strategic priorities relevant to the current and emerging needs around Biodiversity and Natural Resources Conservation and Management in the region;
    Support fundraising efforts through identifying and securing funding opportunities to operationalise the Biodiversity and Natural Resources Conservation and Management in the EAC, as a continuation or leverage to the NaturAfrica program;
    Work Closely with the IUCN Thematic Teams expert to ensure quality programme delivery and harmonization.
    In collaboration with EAC and upon request by the line manager, attend the IUCN thematic coordination meetings and actively contribute to the substance of the meetings.
    Networking and cooperation;
    Co-operating with and ensuring regular contacts, and dialogue with relevant organizations: non-governmental bodies and persons within the EAC TBCAs environment as well as with other relevant projects or institutions in order to enhance and achieve sustainable development of the EAC TBCAs,
    Conducting public relations work and cooperation within EAC, and
    Communicating and channelling interests and aspirations of the EAC and exchanging ideas and information for the benefit of natural resources and Wildlife at large.
    Knowledge management;
    Facilitate functions of EAC TBCAs Network in support of EAC TBCAs Programme implementation including development of policy documents, publications and research
    Any other duties;
    Carry out other relevant tasks assigned by, and mutually agreed with, the line manager.
    Requirements

    POSITION REQUIREMENT:

    Education;
    A Master’s degree in Natural Sciences, Biodiversity Conservation, Environmental studies or related fields;
    Work Experience;
    Minimum 10 years of experience in biodiversity and natural resources conservation and management;
    Demonstrated experience and an in-depth understanding of East Africa Region, especially transboundary ecosystems are required.
    Experience with result based portfolio and project cycle management, monitoring and evaluation methodologies and principles and facilitation skills;
    Demonstrated experience in reporting skills;
    Ability to work effectively within a large decentralized workforce of professionals of different nationalities and to mobilize it towards common goals.
    Language;
    Excellent verbal and communication skills in English is a must. Working knowledge of Kiswahili is an added advantage;
    Core Competencies;
    Transparency: Capable of fostering trust and supporting informed, responsible decision-making by executing IUCN’s work transparently; offers clear direction to ensure team members understand objectives and achieve measurable results effectively;
    Inclusiveness: Demonstrates an understanding and appreciation of cultural diversity, creating an inclusive, positive, and supportive workplace that values and respects differences. Exhibits the ability to thrive in a multicultural and multi-ethnic setting while maintaining productive relationships with individuals from diverse national and cultural backgrounds;
    Professionalism: Represent the organization’s goals, values, and priorities with dedication and professionalism;.
    Accountability: Assumes accountability for both personal and team actions, fostering strong collaboration between IUCN and the EAC.
    Functional competencies;
    Adheres to IUCN ESARO core values of Transparency, Inclusiveness, Professionalism and Accountability;
    Excellent diplomacy and negotiation skills to work with national and regional entities.
    Excellent interpersonal skills and a strong team player with proven communication and diplomacy with the ability to work effectively with multicultural and multidisciplinary teams with sensitivity and respect for diversity;
    Highly motivated and results-oriented individual;
    Demonstrated ability to work with limited supervision to prioritize tasking and manage workflow in a high
    pressure environment;
    Must be a proactive individual who is able to energize and motivate teams;
    Committed to continuous learning and proactive and mature attitude towards self-development;
    Ability and willingness to travel extensively within the region and beyond
    APPLICATIONS
    Applicants are requested to apply online through the HR Management System, by opening the vacancy announcement and pressing the “Apply” button.
    Applicants will be asked to create an account and submit their profile information. Applications will not be accepted after the closing date. The vacancy closes at midnight, Swiss time (GMT+1 / GMT+2 during Daylight Saving Time, DST). Please note that only selected applicants will be personally contacted for interviews.
    Other job opportunities are published in the IUCN website: https://www.iucn.org/involved/jobs/
    About IUCN
    IUCN is a membership Union uniquely composed of both government and civil society organisations. It provides public, private and non-governmental organisations with the knowledge and tools that enable human progress, economic development and nature conservation to take place together.
    Created in 1948, IUCN is now the world’s largest and most diverse environmental network, harnessing the knowledge, resources and reach of more than 1,400 Member organisations and around 16,000 experts. It is a leading provider of conservation data, assessments and analysis. Its broad membership enables IUCN to fill the role of incubator and trusted repository of best practices, tools and international standards.
    IUCN provides a neutral space in which diverse stakeholders including governments, NGOs, scientists, businesses, local communities, indigenous peoples organisations and others can work together to forge and implement solutions to environmental challenges and achieve sustainable development.
    Working with many partners and supporters, IUCN implements a large and diverse portfolio of conservation projects worldwide. Combining the latest science with the traditional knowledge of local communities, these projects work to reverse habitat loss, restore ecosystems and improve people’s well-being.
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  • Graphic Designer & Social Media Marketer at Dark Earth Carbon

    Dark Earth Carbon on behalf of Masika Venture, is seeking a Graphic Designer & Social Media Marketer
    Job Location: Dar es Salaaam
    Short Brief of the Company:  
    Masika Ventures is an umbrella organization that encompasses the business services functions of our companies including Upendo Honey, Tanganyika Blue, Dark Earth Carbon and Halisi Agri. Representing a shared service hub, it seeks to leverage our experiences from one company to help another in order to streamline processes and drive efficiencies to unlock sustainable growth in Tanzania.
    Masika Ventures is an equal opportunity employer and is committed to diversity in the workplace. We encourage applications from all individuals, especially women, those with diverse backgrounds and those with disabilities.   We have zero tolerance for any form of harassment in the workplace, and we are dedicated to fostering a respectful, inclusive, and supportive environment for all employees.
    Application Process: 
    The application process involves three rounds: this form, short-listed working tasks that are similar to what your day-to-day responsibilities would look like, and an interview. Please note that the interview is weighted less than the short-listed tasks. We primarily want to see how you illustrate, design and market social media content.  
    Job Overview:  
    We are looking for a talented and creative Graphic Designer/Social Media Marketer to join our team on a project basis. Our goal is to enhance our visual communications through professional, engaging, and aesthetically pleasing designs. Whether it’s crafting stunning presentations, designing information posters, improving our website and LinkedIn presence, or creating compelling social media graphics, we need someone with a keen eye for detail and a strong sense of color and design. 
    Key Responsibilities: 

    Design visually appealing decks, presentations, and information posters to communicate key messages effectively. 

    Create graphics, illustrations, and marketing materials using Canva, Adobe Suite (Photoshop, Illustrator, InDesign), or other relevant tools. 

    Enhance the visual identity of our websites and LinkedIn profiles with improved layouts, banners, and branded elements. 

    Develop engaging social media content (graphics, infographics, animations) that aligns with our brand image and strategy. 
    Maintain brand consistency across all design projects, ensuring a professional and cohesive look. 
    Collaborate with the team to understand design needs, suggest creative solutions, and incorporate feedback into final designs. 

    Qualifications & Skills: 

    Strong portfolio showcasing experience in graphic design, illustration, and social media content creation. 

    Studying or a degree in Graphic Design, Visual Arts or a related field is not a must but may be helpful  

    Proficiency in Canva, Adobe Creative Suite (Photoshop, Illustrator, InDesign), and other relevant design tools. 

    Understanding of color schemes, typography, and layout principles. 

    Eye for detail with the ability to make designs look clean, modern, and professional. 

    Experience in website and LinkedIn profile enhancements is a plus. 

    Ability to work independently and meet project deadlines. 

    Strong communication skills and ability to take constructive feedback. 

     
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  • Brand Manager at Watu Credit

    WATU is a focus-driven, customer-centric company that believes everyone deserves the opportunity to be an entrepreneur and achieve their ambitious goals in life.
    Your Purpose:
    At Watu Africa, we empower entrepreneurs.
    WATU is a mission-driven, customer-centric company that believes everyone who wishes to become an entrepreneur deserves an opportunity to start, grow and achieve their goals in life. As Africa’s fastest-growing Asset Finance company, we see the continent’s bright and prosperous future and want to be part of the team transforming it into reality. Our vision is to provide asset financing services for mobility assets (motorcycles, three-wheelers, and vehicles) and phones to ambitious individuals who believe that, when provided with the right tools, they can fulfill their dreams as entrepreneurs and prosper in life while supporting the needs of their families and community. We, therefore, have a commitment to Empower Entrepreneurs by providing the means needed to move and improve in their lives.Role
    Purpose:
    Responsible for planning, executing, and monitoring marketing projects and campaigns that support Watu Tanzania brand and communication goals. This role will involve collaborating with cross-functional teams and coordinating the implementation of creative marketing strategies for all products in Tanzania.
    What will you do:
    ROLE DESCRIPTION:
    KPI Guidelines:
    Managing the Watu brand in Tanzania to ensure reaching the strategic company goals on brand.
    Develop PR & marketing strategies and campaigns and implement effective PR plans to promote or enhance the Watu brand in Tanzania
    Coordinate the project management process for all brand and marketing related projects to ensure all projects are proactively managed, quality standards are achieved, and that timelines are achieved
    Develop and manage media relations with all media stakeholders to inform positive coverage and consistent messaging across the board.
    Coordinate production projects to ensure timely, cost effective and quality production
    Develop and manage database for media and blogger contacts ensuring timely response to queries in line with agreed upon SLAs
    Strategic partnership management by identifying and collaborating with different partners and stakeholders in marketing and brand activities.
    Collaborate with internal teams i.e., brand and executive leadership, to align PR and marketing efforts with overall business objectives.
    Create and drive brand immersion within the company employees.
    Define and report on key metrics pertaining to PR campaigns, media coverage and other digital platforms to establish PR strategy effectiveness.
    Manage all agencies as per Watu portfolio to ensure value to the business through timely and quality service. This will include monitoring deliverables, management of issues and concerns etc
    Analysis of brand reports. Share media monitoring reports with key insights with relevant markets. Evaluate the impact of brand initiatives using qualitative and quantitative metrics.
    Collaborate with the Finance Department to produce brand spend reports, highlighting cost efficiency and ROI.
    Oversee production requests with the procurement team, ensuring timely execution. Obtain pre-production samples for approval, verify adherence to specifications, and resolve quality issues or delays.
    Participate in mid-year performance appraisals, annual performance appraisals and monthly 1-1s as per Watu performance management cycle.
    Perform any other duties as assigned by the management
    Approved PR strategies and campaigns, with demonstrated implementation and impact to Watu brand
    Feedback from the business on quality of collaborations/support
    100% improvement in media coverage across the applicable media houses in Tanzania
    Level of consistency in messaging across all media houses in all countries
    Approved communication plans, and demonstrated progress on the implementation of the same
    Achievement of SLAs
    Demonstrated improvement in PR strategy through use of insights generated from trends
    Submission of quality reports on trends, linking to leverage by the business of such reports
    Timeliness in quality reporting as per the brand reporting guidelines and metrics
    Achievement of SLAs with agency
    Working relationships
    Internal Relationships:

    The Brand Manager will be:

    Directly accountable to the Deputy Country Manager Commercial and dotted to Head of Brand and Communications
    Required to work and collaborate with various cross-functional teams

    External Relationships:

    Partners
    Agencies
    Suppliers
    Requirements

    Education and Experience

    Bachelor’s degree from an accredited institution in Marketing, Business, Communications, or a related field.
    At least 8 years’ experience in marketing, project management, or a related role.
    Familiarity with the Tanzanian market..

    Skills & Competencies

    Strong leadership and team management skills.
    Excellent organizational and planning abilities.
    High level of attention to detail and problem-solving skills.
    Effective communication and interpersonal skills.
    Proficiency in MS Office/Google docs and facility management software.
    Ability to work under pressure and meet deadlines.

    Preferred Skills

    Proficiency with marketing software and tools (e.g., Google Analytics, social media management platforms, email marketing software).
    Strong understanding of digital marketing channels & tools and copywriting skills.
    Excellent written and verbal communication skills.
    Creative thinking and problem-solving abilities.
    Proficiency in data analysis and reporting.
    Strong organizational skills and attention to detail.
    Ability to work both independently and as part of a team.

    WHAT WE OFFER:

    Be a part of an international, dynamic and driven team that has set their aspirations high and work hard to achieve those
    Opportunities to learn and grow together with us
    Competitive compensation package

    Health benefits
    Do you see yourself being part of the WATU team? Then please apply with your CV and a cover letter, we are looking forward to working with you!
    **Please be cautious, this vacancy does not require individuals to pay for job opportunities**

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