Corporate Communications & Marketing Officers x2

Job Description
The Zimbabwe National Water Authority (ZINWA) is inviting applications from suitably qualified, mature, honest and substantially experienced persons for appointment to the above challenging positions which have arisen in the organisation. The applicants will be based at Save and Mzingwane Catchment Offices in Mutare and Gwanda.

Duties and Responsibilities
• Customer Relationship Management: Receiving, resolving and documenting clients’ queries and complaints for enhanced customer experience management.• Media Relations: Building and maintaining relationships with the media within the catchment jurisdiction, and assisting the Authority in responding to catchment specific media inquiries.• Stakeholder Relationship Management: Managing and maintaining sound relations with ZINWA stakeholders within the catchment.• Crisis Management: Managing communications during unexpected negative events to protect the Authority’s reputation in liaison with Head Office.• Event Management: Organizing events such as facility tours, stakeholder engagement meetings and awareness campaigns within the catchment.• Monitoring & Analysis: Monitoring and analysis of the Authority’s media coverage in the local media.• Writing and contributing articles to the ZINWA weekly and monthly internal publications.• Visibility and Publicity: Initiating and handling catchment publicity and visibility activities including exhibitions, road shows, product activations.

Qualifications and Experience
• Degree in Media studies/ English and Communication/ Journalism/ MarketingManagement or related field.• Good communication skills.• Proficiency in English, Shona and Ndebele.• Team player.• Ability to solve problems.• Ability to exercise sound judgment.

How to Apply
Interested candidates must send their applications and CVs to Zimbabwe National Water AuthorityBlock 4 East, Celestial ParkBorrowdale RoadP.O Box CY617CausewayHarareOr email to recruitment@zinwa.co.zw on or before 11th May 2026