Website Jacaranda Maternity
Our mission is to provide high-quality, client-centered, affordable care to mothers and their babies at the highest standards ? We achieve our mission by adhering to the following core values: Uncompromising Quality We aim to set a gold standard for quality of care and measure ourselves constantl… read morey against our goals. Patient-Centered Care We are sensitive to client and community needs and perceptions by providing prompt, efficient and equitable service as well as feedback, involving clients and community in the resolution of problems that always affect them whilst remaining respectful Teamwork and Openness We leverage strength in unity and diversity to create an environment where we work as a team and have open, direct and transparent conversations and uphold mutual respect Initiative & Continuous Improvement We do what we must do to get the results we need while maintaining the quality of care and dignity of our clients. We learn from our failures to continually improve ourselves guided by evidence, and as we forge a new path, we know that there is always a better way to provide exceptional service Sustainability In order to scale and provide more impact to more communities, we aim to be fiscally sustainable, whilst being mindful of affordability JACARANDA'S VISION Our vision is to become East Africa's largest chain of hospitals that offer high-quality, affordable maternal care as its core service. In addition, we seek to achieve global recognition as a center of clinical excellence and laboratory innovations in maternal health. ? By providing high-quality, affordable service at scale, we hope to make a significant positive impact on maternal and child health outcomes in Kenya and beyond. JACARANDA'S HISTORY Jacaranda Maternity started with a vision of bringing high-quality, affordable maternal healthcare to women in Nairobi. We began in 2011 as a mobile clinic, offeing antenatal services to women along Thika Road in Nairobi. As we expanded our services to include delivery, we opened our first stand-alone clinic in Ruiru in 2012 to supplement our mobile clinic services. As demand for our services increased, we had to expand our space. We moved to our current Kahawa West clinic in 2014. Since this move, we have been able to expand our offerings to include more comprehensive maternal health, pediatric health, and general consultation services. Since our founding, we have conducted over 4,500 deliveries and 82,000 outpatient visits and have had excellent outcomes. In this time, we have had zero maternal deaths, a 0.04% stillborn rate, and 66% fewer maternal complications than our competitor hospitals. As we continue to expand, we keep the core tenants of providing high-quality, affordable care at the forefront of everything we do. Our rich history gives us the expertise to care for you and your family, and we look forward to continuing to serve you!
KEY RESPONSIBILITIES
CEO Support
Support the CEO in managing projects (some assigned, others proposed by the CoS) – tgive a flavour of these projects, we want technology tstreamline and optimize our human resource costs, wishing tleverage AI for clinical decision making, and launching a new ERP thelp plug gaps in our existing HMIS, timprove patient journeys, and alsimprove margins
Central point of communication for the CEO, internally and externally; keep the CEO informed and help anticipate key issues affecting the business holistically
Prepare all materials and logistics for board meetings, and other corporate annual meetings of key constituents
Manage and prioritize workflows tensure that meeting reports, minutes, correspondence and matters for attention are dealt with in a professional and timely manner
Coordination of teams
Facilitate communication and collaboration in decision-making, program management, and initiative implementation among senior management including country and functional leadership
Identify cross-functional challenges/bottlenecks and facilitate communication and solutions
Provide strategic analysis and thought leadership on competitive landscape; keep up with competitive and industry trends
Work via influence and collaboration, with a cool and calm demeanour. While other leaders (often more tenured) will need tbe highly responsive tthe CoS, this person must operate with humility and mutual respect at all times
Strategic projects
Help define the strategic vision for the organization and document business plans and initiatives; provide leadership tensure follow-through on strategic initiatives
Prioritize key initiatives tdrive maximum business, clinical, and team impact across our existing countries
Provide a strong voice and analytical/strategic insight tinform decisions on new business offerings, entry intnew markets across Sub-Saharan Africa, etc.
Play a critical role in high profile acquisitions and financing projects
Capacity building
Improve current processes and coordinate organizational procedures for optimized efficiency and productivity
Help provide training support for various team members from assisting with modeling and analytics
Serve as a role model for mentorship and knowledge sharing, both in day-to-day activities and in helping upgrade enterprise level systems and capabilities
Supervisory Responsibilities
The CoS will largely be an individual contributor, sitting on the executive committee and reporting tthe CEO. That said, on a project basis other teams will report intthe CoS
Additionally, we may build out a small team under the CoS including functions such as market analytics, marketing and communications, and IT (this is all TBC)
Over time, the CoS may alshave oversight for any administrative resources tsupport our executive team
CANDIDATE PROFILE
Bachelor’s degree required from top-tier university. MBA or Master’s degree from a top-tier university is preferred (but not required)
3+ years’ work experience – strong preference for someone with a management consulting background at a top-tier firm (e.g., Bain, BCG, McKinsey)
Strong analytical skills required (proficient in modeling and Excel)
Strong presentation and written communication skills required (proficient in PowerPoint and Word)
Ability tsynthesize large quantities of information and distil intkey action points
Self-starter – ability twork in a self-directed way while keeping everyone informed
Highest level of professionalism and confidentiality
Personality profile tfit inta high-growth, entrepreneurial culture that requires teamwork and significant interaction with employees at all levels
Ability tmanage details but alsthink high level (dig through the weeds, but have the 10,000 foot view)
Willing twork hard, get your hands dirty and run through walls tachieve results
Passion for Jacaranda’s Mission
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