Head of Collection & Recovery

Company: Mwananchi Credit Ltd

Location: Nairobi

Job Type: Full Time

Apply Before: 2026-08-05

Job Description

Key Responsibilities:
Strategy & Governance: Lead debt recovery strategies and framework implementation.
Collections Operations: Oversee end-to-end collection workflows.
Recovery & Legal: Manage portfolio recoveries and legal proceedings.
Compliance & Customer Treatment: Maintain regulatory adherence and fair customer engagement.
Analytics & People: Leverage analytics to optimize team performance and portfolio quality.
Qualifications Required:
Education: Bachelor’s degree in Finance, Commerce, Economics, Law, or related field Master’s degree is an added advantage.
Professional: CPA K, ACCA, CCP, or Credit-Management Certification.
Experience: 10+ years in banking/microfinance operations, with at least 5 years at a senior management level.

How to Apply

Interested and qualified? Go to Mwananchi Credit Ltd on docs.google.com to apply
Build your CV for free. Download in different templates.

Apply Now

Source: MyJobMag