Company: StarTimes Group
Location: Nairobi
Job Type: Full-time
Apply Before: 2026-08-01
Job Description
A leading Digital TV and Solar Industry player StarTimes Group is seeking a highly motivated and skilled professional who is suitably qualified to fill in the positions of
IT Maintenance Assistant
.
Department:
Operations
Job Objective:
IT Maintenance Assistant main objective will to support the installation, maintenance, and troubleshooting of computer systems, networks and IT equipment. The successful candidate will work closely with the IT team to ensure the organization’s technology infrastructure operates efficiently.
Duties and Responsibilities
Monitoring and maintenance of the Company servers and network.
Installation and setup of new computers within the office and also in StarTimes outlet shops(in Nairobi and outside Nairobi)
Support the office network, printers and computers
StarTimes system support to all persons using the system.
Training to call center agents, business point agents, etc.
Sending of SMS as applied for by all departments.
Monitoring and support of the network both VPN links and internet link
Updating of the website on a whenever asked to do so.
Inspection and monitoring of the Server room as well as the VPNs all over the country.
In charge of Call Center computers (hardware and software).
Contact Center and customer Service support
Compiling daily reports
Ensure data backups are completed and assist with disaster recovery procedures.
Document maintenance activities and technical issues.
And any other work given by the supervisor/management
SKILLS AND COMPETENCIES:
Master Cisco equipment knowledge and configuration.
Master Windows/Linux Common system architecture, know how to install OS in Windows
Understand MYSQL, Oracle or other common database configuration and management, proficient in SQL language
Understand the Linux/Unix operating system
Can work carefully, meticulously and with dedication, can work under high pressure and in a shift system
Should be honest and of high integrity
Good communications with others.
Work positive, Think positive, willing to learn more, willing to work under pressure.
Should be ready to work night shifts and weekends.
EDUCATION/EXPERIENCE:
University Degree/College Diploma in information technology or a related discipline is required
Entry level position so ages restricted to below 30 years
HOW TO APPLY:
Qualified candidates are encouraged to send their application letters and CV’s quoting relevant skills and experience with the position applied for as the subject to jobs@startimes.com.cn
Remuneration: An attractive remuneration package commensurate to the above mentioned expectations of the position holder will be offered.
All applications to be received latest by Friday 31st July 2026
Kindly include: Names of three referees and a daytime telephone contact.
Kindly include names of three referees and a daytime telephone contact.
Interviews will be done on a rolling basis until the position is filled.
Only shortlisted candidates will be contacted.
How to Apply
Apply Now
Source: JobsInKenya