Website IQera
Leader français en gestion et acquisition de créances, iQera accompagne les grandes entreprises et les institutions financières à chaque étape de leur relation financière client en associant culture de l’excellence opérationnelle, intelligence artificielle & humaine.iQera aspire à créer la différence à travers ces convictions :Réaliser l’inédit,Jouer Collectif etLaisser une empreinte positive.Plus que des CV, iQera recherche avant tout des personnalités qui font la différence. L’entreprise veut bâtir une communauté de collabor'acteurs engagés et atypiques qui sont curieux d'apprendre, ont envie de trouver leur voie, s'épanouir et donner du sens à leur métier.Le Groupe s’appuie actuellement sur une tribu de plus de 2200 collaborateurs répartis sur 15 sites dans 6 pays.Forts de notre positionnement marché, d’une culture portée par la technologie, les expertises de pointe et l’intelligence humaine, nous développons l’ambition de devenir un acteur incontournable de la transformation de notre métier. Notre objectif : améliorer la relation financière client de nos entreprises Clientes et répondre à leurs enjeux de performance. Notre groupe est engagé dans une politique en faveur de l’intégration et du maintien dans l’emploi des personnes en situation de handicap. Tous nos postes vous sont ouverts.Commencez une nouvelle histoire… 13th Floor, Citadelle Mall, Sir Virgil Naz Street, Port Louis, Mauritius 660 1070
Collect information for the opening of customer accounts and the opening of Documentary Credits.
French Leader in debt management & acquisition, iQera helps large companies and financial institutions at every stage of their client financial cycle by combining operational excellence, human and artificial intelligence.iQera aspires to create the difference through its convictions:Achieve the unprecedentedPlay as a teamLeave a positive impactMore than just resumes, iQera is looking foremost for personalities that will make a difference. The group wants to build a community of collabor’actors that are engaged, atypical and curious to learn, who want to find their path and thrive while giving meaning to their profession.The Group currently relies on a Tribe of more than 2300 collborar’actors on 13 sites in 6 countries.Your responsibilities within our TribeCollect information for the opening of customer accounts and the opening of Documentary CreditsProcess orders & manage customer reminders and logistic/financial claims, except after-sales.Work in collaboration with sales teams (customer follow-up/debit note follow-up, customer file update) and other departments.Resolve disputes.Verification of product availability.Verification of tariffs according to tariff agreements and compliance with the GTCS (General Terms and Conditions of Sale),Sending acknowledgement of receipt for validation and preparation of ordersPreparation of documents required for customs formalities,Contact with carriers/freight forwarders,Sending original documents to clients.Provide after-sales service in collaboration with the Quality Department.Work in collaboration with sales teams (customer follow-up/debit note follow-up, customer file update) and other departments. Your distinctive profileGraduate or HSC with 1 year experienceKnowledge of the import/export fieldAbility to meet deadlinesAbility to convince, strong communication skills and active listeningTeam playerOrganised and good management of prioritiesRecognized functional expertise in his fieldInterpersonal skills (ability to create internal and external relationships)Knowledge of the Office pack Withstrong position on the market, a culture focused on technology, cutting edge expertise and human intelligence, we develop the ambition to become a key player in the transformation of our profession. Our objective: improve the financial client relationship of our business clients and answer to their performance stakes.Our group has a strong policy that favors the integration and employment of people with disabilities. All our offers are open to you.
13th Floor, Citadelle Mall, Sir Virgil Naz Street, Port Louis, Mauritius
Phone: 660 1070
Apply Via:
recruitment@iQera.com
To apply for this job email your details to recruitment@iQera.com