Website Ocean's Creek Beach Hotel
Nestled in the sunny Northwest coast of Mauritius where long hours of sunshine await our travellers, “Ocean’s Creek” is a cosy 4-star hotel named after the lower reaches of the Tombeau river meeting the Indian Ocean. The hotel enjoys easy access to the sandy beaches with open views of iridescent sunsets over the teal blue bay. On either side, the richness of the surrounding Nature is augmented by the variety of landscapes from the sandy beaches and shore front of the famous Balaclava Bay to Tombeau’s creek, or the surrounding forest down to the never-far away slopes of Peter Both Mountains, too.The hotel enjoys easy access to the sandy beaches with open views of iridescent sunsets over the teal blue bay. On either side, the richness of the surrounding nature is augmented by the variety of landscapes from the sandy beaches and shore front of the famous Balaclava Bay to Tombeau’s creek, or the surrounding forest down to the never-far away slopes of Pieter Both Mountains, too.Accommodation is par excellence in all 136 rooms and suites, providing our guests smart hospitality features offering modern tech and practical solutions in each room. Varying in décor, views, furnishings, and layout, they are not only design-forward and sleek, but all have balconies, offering everyone the perfect zesty gateway to Mauritius’s colours and music. Activities galore – thrills and adventures await the hotel’s youngest visitors at the generous kids’ club for indoor and outdoor entrainment, ending with a splash in the temperature- controlled kids’ pool. The hotel provides accommodation, food and Beverages, entertainment such as indoor and outdoor games, Spa and other services to travellers and tourists.Le Goulet Batterie D’Artois, Le Goulet, Balaclava, Mauritius 6515800
Role Overview
The F&B Hostess is responsible for welcoming guests, managing reservations, and ensuring a smooth, organised, and pleasant dining experience from guest arrival through seating, while maintaining high service standards.
Key ResponsibilitiesGreet guests courteously and professionally upon arrival.Escort guests to their tables according to reservations and seating plans.Manage reservations, waiting lists, and seating arrangements efficiently.Coordinate with service staff to ensure smooth table turnover and service flow.Maintain cleanliness, organisation, and presentation of the reception and waiting area.Provide accurate information about menus, outlets, and dining concepts.Handle guest inquiries and special requests politely and professionally.Communicate effectively with the kitchen and service teams.Monitor guest flow and peak hours to avoid overcrowding.Ensure compliance with hygiene, safety, and hotel standards.Support service teams during busy periods when required.Follow hotel grooming standards, policies, and professional conduct guidelines.Assist with event setups, group reservations, and special occasions.Record guest feedback and report concerns to the F&B Manager or Outlet Manager.Perform any other duties assigned by management.Qualifications & ExperiencePrevious experience in customer service or hospitality is preferred.Experience in a hotel or restaurant environment is an advantage.Skills & CompetenciesExcellent communication and interpersonal skills.Well-groomed, presentable appearance with a professional attitude.Ability to manage multiple tasks efficiently in a fast-paced environment.Interested candidates are invited to apply with their CV.
Batterie D’Artois, Le Goulet, Balaclava, Mauritius
Phone: 6515800
Apply Via:
hr@oceanscreekmauritius.com
To apply for this job email your details to hr@oceanscreekmauritius.com