Website Ocean's Creek Beach Hotel
Nestled in the sunny Northwest coast of Mauritius where long hours of sunshine await our travellers, “Ocean’s Creek” is a cosy 4-star hotel named after the lower reaches of the Tombeau river meeting the Indian Ocean. The hotel enjoys easy access to the sandy beaches with open views of iridescent sunsets over the teal blue bay. On either side, the richness of the surrounding Nature is augmented by the variety of landscapes from the sandy beaches and shore front of the famous Balaclava Bay to Tombeau’s creek, or the surrounding forest down to the never-far away slopes of Peter Both Mountains, too.The hotel enjoys easy access to the sandy beaches with open views of iridescent sunsets over the teal blue bay. On either side, the richness of the surrounding nature is augmented by the variety of landscapes from the sandy beaches and shore front of the famous Balaclava Bay to Tombeau’s creek, or the surrounding forest down to the never-far away slopes of Pieter Both Mountains, too.Accommodation is par excellence in all 136 rooms and suites, providing our guests smart hospitality features offering modern tech and practical solutions in each room. Varying in décor, views, furnishings, and layout, they are not only design-forward and sleek, but all have balconies, offering everyone the perfect zesty gateway to Mauritius’s colours and music. Activities galore – thrills and adventures await the hotel’s youngest visitors at the generous kids’ club for indoor and outdoor entrainment, ending with a splash in the temperature- controlled kids’ pool. The hotel provides accommodation, food and Beverages, entertainment such as indoor and outdoor games, Spa and other services to travellers and tourists.Le Goulet Batterie D’Artois, Le Goulet, Balaclava, Mauritius 6515800
Position Summary
The F&B Waiter ensures the highest standards of hospitality and guest service in the hotel’s restaurants, bars, and outlets.
Key ResponsibilitiesOperational ExcellenceWelcome guests warmly and escort them to their tables.Take food and beverage orders accurately and efficiently.Serve meals and beverages in accordance with hotel standards.Ensure tables, side stations, and service areas are properly set up, clean, and well maintained.Check all cutlery, crockery, glassware, and service equipment before use; report and minimize breakages.Follow hygiene, grooming, and safety procedures as per hotel SOPs.Attend daily briefings, training sessions, and departmental meetings.Guest Service & SatisfactionProvide attentive, courteous, and personalized service to all guests.Anticipate guest needs and handle requests or complaints promptly, escalating when necessary.Maintain guest satisfaction by ensuring a professional and friendly atmosphere.Inform and guide guests about menu items, daily specials, promotions, and hotel services.Encourage guest feedback and communicate suggestions to management.Financial ContributionPromote and upsell menu items, beverages, and hotel promotions.Ensure accurate billing and cash handling procedures.Maintain proper records of beverage stock and report discrepancies.Assist in controlling costs by minimizing waste and breakages.Teamwork & GrowthWork closely with colleagues and support other departments when required.Maintain punctuality, discipline, and professionalism at all times.Participate in training programs to enhance skills and service quality.Contribute positively to a respectful, supportive, and service-oriented team cultureQualifications & RequirementsMinimum SC qualification or equivalent.Previous hotel or F&B service experience preferred.Excellent communication and interpersonal skills.Passion for hospitality and guest service.Ability to work in a fast-paced environment with attention to detail.Honest, reliable, and well-groomed with high personal hygiene standards.
Batterie D’Artois, Le Goulet, Balaclava, Mauritius
Phone: 6515800
Apply Via:
hr@oceanscreekmauritius.com
To apply for this job email your details to hr@oceanscreekmauritius.com