Jobs in Nigeria

Author: admin

  • Customer Experience Manager

    Company: Sixthlab Medical Nigeria Limited

    Location: Lagos

    Job Type: Full Time

    Apply Before: 2026-08-20

    Job Description

    Job Summary
    The Customer Experience Manager is responsible for overseeing and improving the end-to-end customer experience at Sixthlab Medical Nigeria Limited.
    The role ensures customers receive exceptional service from initial enquiry through product delivery, installation, after-sales support, and ongoing relationship management.
    The successful candidate will coordinate closely with the Sales, Biomedical Engineering, Logistics, Procurement, Finance, and HR teams to ensure timely service delivery, effective complaint resolution, customer retention, and continuous improvement of the customer journey.
    The role will also drive the effective use of Zoho CRM to ensure customer information, service activities, and follow-ups are accurately captured and managed.
    Key Responsibilities
    Customer Experience & Relationship Management:
    Manage and continuously improve the entire customer journey across all touchpoints.
    Develop and implement initiatives to improve customer satisfaction, loyalty, and retention.
    Build and maintain strong relationships with key customers and stakeholders.
    Conduct regular customer follow-ups and satisfaction surveys.
    Customer Service Operations:
    Ensure prompt and professional handling of customer enquiries, requests, and complaints.
    Establish service standards and monitor adherence to agreed response and resolution timelines.
    Coordinate customer onboarding, product orientation, and after-sales support activities.
    Ensure customers receive timely updates on deliveries, installations, preventive maintenance, and service requests.
    Complaint Resolution:
    Manage customer complaints through to resolution while ensuring excellent customer communication.
    Coordinate with relevant departments to resolve issues promptly.
    Identify recurring customer concerns and recommend process improvements to prevent recurrence.
    Cross-Functional Coordination:
    Work closely with Sales, Technical, Logistics, Procurement, and Finance teams to ensure seamless service delivery.
    Monitor outstanding customer issues and drive timely resolution.
    Support effective communication between internal teams and customers.
    CRM & Reporting:
    Manage the effective use of Zoho CRM for customer records, interactions, service requests, and follow-ups.
    Ensure customer information is accurate, complete, and up to date.
    Prepare weekly and monthly customer experience reports, highlighting trends, customer feedback, complaints, and improvement opportunities.
    Team Leadership:
    Supervise Customer Service personnel and provide coaching where required.
    Develop customer service procedures and standard operating processes.
    Promote a customer-first culture across the organization.
    Key Performance Indicators KPIs
    Customer Satisfaction Score CSAT
    Customer Retention Rate
    Complaint Resolution Time
    First Response Time to Customer Enquiries
    Customer Complaint Closure Rate
    CRM Data Accuracy and Compliance
    Customer Follow-up Completion Rate
    Service Delivery Turnaround Time
    Number of Customer Experience Improvement Initiatives Implemented
    Qualifications & Experience
    Education:
    Bachelor’s Degree in Business Administration, Marketing, Customer Service, Healthcare Administration, or a related discipline.
    Experience:
    Minimum of 4–6 years’ experience in Customer Service, Customer Experience, Customer Success, or Operations Management.
    At least 2 years in a supervisory or managerial role.
    Experience in the medical, healthcare, diagnostics, pharmaceutical, or related industry is an added advantage

    How to Apply

    Interested and qualified candidates should send their CV to: hrsixthlab@gmail.com using the job title as the subject of the email.
    Build your CV for free. Download in different templates.

    Apply Now

    Source: MyJobMag

  • MEP Engineer

    Company: PPC Limited

    Location: Victoria Island

    Job Type: Full Time

    Apply Before: 2026-08-20

    Job Description

    Job Description
    Key Result Area 1 – Business Development Support:
    Assist the Business Proposal Management & Orders with technical inputs on quotations for our supported products on HVAC and PLUMBING systems.
    Achieve a detailed understanding of the Contract documents drawings and specifications, phasing plans, MEP systems interrelationships, construction sequencing and project schedule.
    Validate design issues related to MEP and suggest alternative solutions.
    Preparation of JHA, As-built documentation and SLA agreement for customers
    Ensure the Design Consultants are well managed and assist the Project Management MEP to prepare tender documents for MEP contracts within the bidding period
    Key Result Area 2- Installation & Project Management:
    Monitoring project implementation towards achieving the desired design goals
    Facilitate problem solving, as may arise, between MEP Subcontractors during construction.
    Carry out installation of HVAC systems and Plumbing Systems.
    Assist in the receipt and review of MEP submittals.
    Log and post all MEP changes and as-built information on field drawings.
    Assist in the scope review, budgeting and justification of MEP change work order.
    Assist in the installation of MEP work.
    Direct, monitor and control the activities of MEP Subcontractor.
    Coordinate and administer MEP related materials, systems and shop drawings submittals.
    Key Result Area 3- Third Party Management:
    Attend to customer inquiries, identifying their needs & request etc. with a view to guide them to choose our solution in meeting their needs.
    Search for new products and carry out product technical presentation.
    Attend to duties as assigned by MGR and DGM-SE Mechanical Engineering Companies
    Ensure options are available for client consideration and customer’s needs are satisfied
    Liaise with Consultant MEP supervisory Engineers, Inspectors and relevant staff.
    Ensure that MEP Subcontractors provides and adheres to relevant Quality documentation/records.
    Ensure that MEP Subcontractors adheres to Project safety regulations.
    Job Requirements
    First Degree in Relevant Engineering course
    MSc. is an added advantage
    5 years cognate experience.

    How to Apply

    Interested and qualified candidates should send their CV to: careers@ppcng.com or hr@ppcng.com using the Job Title as the subject of the mail.
    Build your CV for free. Download in different templates.

    Apply Now

    Source: MyJobMag

  • Biomedical Engineer

    Company: PPC Limited

    Location: Ikeja

    Job Type: Full Time

    Apply Before: 2026-08-20

    Job Description

    Role Summary
    Responsible for evaluation, diagnosis, performance of corrective maintenance CM and planned maintenance PM on basic & advanced biomedical equipment, and drive customer satisfaction through excellent service delivery.
    Job Responsibilities
    Ensure uptime of all models specific to the assigned modalities in the given area
    Perform system level trouble-shooting to reduce down time of the units.Work as a member of local team to provide efficient service delivery to the customers within assigned area
    Ordering and managing repair parts cycle times
    Maintain interface with doctors and operators on equipment status issues to ensure customer satisfaction
    Assist in Sales visits, help train others where necessary, identify sales opportunities and communicate them to Sales team
    Identifying and participating in sales opportunities such as new contracts and contract renewals as opportunity arises
    Responsible for Warranty and CMC cost control and Up time.Implement FCOs Field Change Order on time
    Responsibly complete all administrative tasks on time e.g. ensure timely completion of Service/Installation Reports, Travel Requests etc.
    Complete all planned Quality & Compliance training within the defined deadlines.
    Ensure proper care of spares, tools and test equipment
    Enhance and maintain technical knowledge of current standards, codes and procedures regarding safe and effective use of medical equipment as well as Environment Health and Safety requirements
    Complete all assigned trainings on the product
    Qualifications / Requirements
    Degree in Electronics, Biomedical Engineering, Electrical, Instrumentation minimum of First Class / Second Class Upper
    Minimum of Two Years’ experience in trouble shooting X-Ray/CT systems. Experience in servicing Philips X-Ray/CT equipment is a plus
    Technical and analytical skills with minimum two years of Field Services experience.
    Ability to work independently with minimum direction and willing to travel on short notice.
    High work standards and quality.
    Excellent communication skills, listening skills, and interpersonal skills with Proficiency in English.

    How to Apply

    Interested and qualified candidates should send their CV to: careers@ppcng.com or hr@ppcng.com using the Job Title as the subject of the mail.
    Build your CV for free. Download in different templates.

    Apply Now

    Source: MyJobMag

  • Brand and Marketing Manager

    Company: PPC Limited

    Location: Victoria Island

    Job Type: Full Time

    Apply Before: 2026-08-20

    Job Description

    Job Summary
    The Brand & Marketing Manager will support the company’s revenue generation efforts by implementing broad based and targeted marketing initiatives that feed into the sales pipelines across all business lines.
    Job Description
    Develop and deliver compelling campaigns and activities across online/digital, offline/ATL channels to generate commercial awareness that turns into active consideration and meets business targets
    Deploy strategies and tactical plans for marketing based on customer needs synchronized with the Marketing Strategic Objectives
    Responsible for implementing promotional activities to penetrate each targeted or operating market
    Provide customer and market insights to guide sales efforts with the aim of achieving sales and profitability objectives
    Report progress on activities and outcomes to HOM
    Develop and maintain up to date market intelligence on available/potential opportunities, competition, threats within assigned territory and report same promptly.
    Identify new business and channel opportunities as well as customer needs across markets to ensure growth
    Measure and report performance of all assigned marketing campaigns, and assess ROI
    Work in close collaboration with other departments to exploit earned and owned media to deliver business targets
    Responsible for NPI and product positioning across key commercial areas within the business
    Building, managing, and leveraging relationships with media partners, OEM’s and vendors.

    How to Apply

    Interested and qualified candidates should send their CV to: careers@ppcng.com or hr@ppcng.com using the Job Title as the subject of the mail.
    Build your CV for free. Download in different templates.

    Apply Now

    Source: MyJobMag

  • Business Development Manager – Power

    Company: PPC Limited

    Location: Victoria Island

    Job Type: Full Time

    Apply Before: 2026-08-20

    Job Description

    Job Purpose
    Responsible for the planning and execution of mid & long-term channel strategy for the Power Unit within the assigned territory.
    The BDM is expected to act as the CEO of the territory taking entrepreneurial initiatives in delivering superior value to customers and for the organization.
    The BDM Locates and proposes potential business deals by contacting potential partners/ accounts; discovering and exploring opportunities.
    Developing leads and opportunities to order intake and sales while ensuring optimal coverage of territory as well as sustainable and profitable growth for PPC.
    Job Responsibilities
    Key Result Area 1: Sales to allocated territory:
    Responsible for total sales results of all Lines of Business and Customer Services of PPC Power within the assigned territory.
    Maintain a healthy funnel of opportunities to be closed month on month.
    Own the forecast process including funnel maintenance of the channel in the assigned territory
    Participate and drive the yearly performance review, target setting, sales plan preparation and timely contract renewal with each Key Account within the assigned territory
    Identify new business, channel opportunities and customer needs in the assigned territory to ensure growth
    Key Result Area 2 Partner Relationship Management:
    Building, managing, and leveraging relationships with partners.
    To liaise with all PPC partners OEMs for technical and commercial information, pricing and training on all new products.
    Ensure optimal use of the OEMs channel partner available tools.
    Key Result Area 3 Account Management:
    Responsible for Product positioning, territory/account management and Product specialty
    Explore, Develop and Maintain strategic relationship with key accounts within the territory under the guidance of the General Manager
    Negotiate with potential Accounts/Customers, Channel Partners special deals, pricing, timing, service compensation in line with PPC policy with Guidance by the General manager
    Maintain a healthy data base of accounts and ensure optimal relationship management of such accounts within the territory.
    Key Result Area 4 Business Development:
    Provide input for the region and national business planning exercise: market trends, competitor behavior, potential projects and other relevant business information
    Develop and maintain up to date market intelligence on available/potential opportunities, competition, threats within assigned territory and report same promptly.
    Deploy strategies and tactical plans for the Direct and Indirect sales channel based on customer needs synchronized with PPC’s Power BU Strategic Plan.
    Requirements
    Education: Bachelor Degree Engineering preferred
    Experience: 7 years Business development or Sales experience working in Power or MEP Companies
    Key competencies Requirements:
    Technical:
    Product knowledge & Training
    Engineering experience and expertise
    Market research and study
    Selling skills
    Solution selling skills and key account management
    Driving Skill,
    Communication/Presentation Skills
    Behavioural:
    Personable
    Commercially astute
    Planning
    Taking Ownership
    Team Work
    Personal Integrity.

    How to Apply

    Interested and qualified candidates should send their CV to: careers@ppcng.com or hr@ppcng.com using the Job Title as the subject of the mail.
    Build your CV for free. Download in different templates.

    Apply Now

    Source: MyJobMag

  • Business Development Manager (Healthcare)

    Company: PPC Limited

    Location: Lagos , Enugu , Abuja

    Job Type: Full Time

    Apply Before: 2026-08-20

    Job Description

    Job Purpose:
    A Business Development Manager BDM is a key role focused on driving revenue growth and market expansion for PPC Healthcare Vertical. Business Development Manager should identify and pursue new business opportunities, build and maintain client relationships, and develop strategies for sustained success of the healthcare vertical. Business Development Managers would play a crucial role in researching markets, crafting business plans, and collaborating with various teams within PPC in order to achieve company objectives for both private and public healthcare sectors in Nigeria.
    Job Responsibilities
    Identifying New Business Opportunities: This involves conducting market research, analyzing market trends, and identifying potential clients and partnerships by the business development managers.
    Seeking out the appropriate contact in an organization: Business Development Managers should generate leads and cold call prospective customers by meeting with customers/clients face-to-face or over the phone as well as foster and develop relationships with customers, clients, partners, sponsors and donors so that they can generate repeat businesses as well as finding new opportunities for PPC healthcare.
    Customer Satisfaction: Business Development Managers should understand the needs of their customers and be able to respond effectively with a plan of how to meet these needs in terms of clinical applications and budgetary limits.
    Developing and Implementing Business Plans:Business Development Managers should create detailed strategies for entering new markets, acquiring new clients, and achieving revenue targets for PPC healthcare.
    Building and Maintaining Client Relationships:Business Development Managers is expected to cultivate strong relationships with existing and potential clients which is essential for securing long-term partnerships and repeat businesses for PPC healthcare.
    Product Knowledge: Business Development Managers should have a good understanding of the OEM business partner’s and PPC’s products and services, and be able to promote those solutions to the target clients in both private and public healthcare sectors.
    Collaborating with Internal Teams: Business Development Managers is expected to work closely with sales, marketing, and other teams in shared services to ensure alignment on goals and effective execution of strategies of PPC for the Nigerian market.
    Negotiating and Closing Deals: Business Development Managers must leverage their negotiation skills to finalize agreements and partnerships that contribute to PPC Healthcare vertical’s profitability.
    Monitoring and Analyzing Sales Performance:Business Development Managers should track sales progress, evaluate market trends, and make necessary adjustments to strategies which are crucial for achieving desired sales results.
    Representing PPC in External Events:Business Development Managers should research and attend relevant national/regional seminars, conferences and exhibition events to build their business’s network and profile as well as improve the visibility of the PPC brand and OEM partner products. Additionally, Business Development Managers should discuss promotional strategy and activities with the marketing department of both PPC and OEM partners regarding these external events.
    Presenting to Internal Stakeholders: Business Development Managers would be required to make presentations of business plans, proposals, and performance reports to various internal stakeholders, including management of PPC.
    Staying Updated on Industry Trends: Business Development Managers are expected to keep abreast of the latest healthcare industry developments, competitor activities, and market trends in order to stay ahead of the healthcare ecosystem curve.
    Responsible for total sales results of all Lines of Business and Customer Services of PPC within the assigned territory.
    Maintain a healthy funnel of opportunities to be closed month on month.
    Own the forecast process including funnel maintenance of the channel in the assigned territory
    Participate and drive the yearly performance review, target setting , sales plan preparation
    Ensure timely contract renewal with each Key Account within the Assigned territory
    Identify new business, channel opportunities and customer needs in the region to ensure growth.
    Key Performance Indicators
    Key Result Area 1: Sales Management: 100% Achievement of financial targets
    Key Result Area 2 Partner Relationship Management: Sufficient knowledge of partner tools, processes and products
    Key Result Area 3 Account Management: Optimal/Updated Contact Master List
    Key Result Area 4 Business Development: Availability of a business plan for the region. No of business plans achieved for the region
    Job Specification
    A Bachelor’s Degree in Pharmacy, Nursing, Biomedical/Biological Sciences, Medical Laboratory or related healthcare field. Master of Business Administration MBA or another advanced post graduate degree would be an advantage.
    Relevant certifications or specialized clinical trainings including products that would enhance the expertise of the Business Development Manager.
    Prior experience in sales with 3-5 years along with business development experience on developing new business opportunities, expanding into new markets, and managing client relationships in the healthcare industry.
    Proven track record of at least 3-5 years in business development or sales, preferably on medical equipment/medical devices and laboratory equipment in the healthcare sector
    Strong understanding of the healthcare sector market and trends as it concerns medical equipment/medical devices and laboratory equipment
    Key Competencies Requirement:
    Product Knowledge: Strong understanding of the PPC Healthcare’s core products or services especially radiology, laboratory/pathology, neonatal, patient monitoring, analytic and therapeutic care solutions
    Achieving Sales Targets: Proven success in achieving and exceeding sales given targets in the healthcare industry.
    Territory Understanding: Good understanding of the territories with the willingness to travel as maybe needed.
    Marketing Skill, Driving Skill, Reporting skill, Communication.

    How to Apply

    Interested and qualified candidates should send their CV to: careers@ppcng.com or hr@ppcng.com using the Job Title as the subject of the mail.
    Build your CV for free. Download in different templates.

    Apply Now

    Source: MyJobMag

  • Business Development Manager (BSE)

    Company: PPC Limited

    Location: Victoria Island

    Job Type: Full Time

    Apply Before: 2026-08-20

    Job Description

    Job Summary
    Responsible for the planning and execution of mid & long-term channel strategy for the Building Service Engineering Unit within the assigned territory.
    The BDE is expected to act as the CEO of the territory taking entrepreneurial initiatives in delivering superior value to customers and for the organization.
    The BDE locates and proposes potential business deals by contacting potential partners/accounts; discovering and exploring opportunities, developing leads and opportunities to order intake and sales while ensuring optimal coverage of territory as well sustainable and profitable growth for PPC.
    Job Responsibility
    Responsible for achieving total sales targets for lift and vertical transportation solutions including installation, modernization, and maintenance services within the assigned territory.
    Drive revenue growth by promoting lift solutions to property developers, contractors, consultants, facility managers, and other key stakeholders.
    Maintain a healthy and active sales pipeline, ensuring consistent opportunity generation and month-on-month closures.
    Own and manage the sales forecast process, including accurate pipeline tracking, funnel management, and reporting within the assigned territory.
    Participate in annual performance reviews, target setting, and preparation of strategic sales plans to achieve territory growth objectives.
    Ensure timely contract negotiation, renewal, and service agreement conversions for lift maintenance and modernization projects with key accounts.
    Identify and develop new business opportunities, market segments, and strategic partnerships to expand market share in the region.
    Monitor competitor activities, market trends, and customer needs to position lift solutions effectively and secure competitive advantage.
    Collaborate with technical, installation, and customer service teams to ensure seamless project execution and high customer satisfaction.
    Job Specification
    Bachelor’s degree in Engineering Mechanical/Electrical, Business Administration, Marketing, or related field.
    3 – 5 years in experience in B2B sales prefarably in lift/elevators sales, construction equipment, building services.
    Professional sales certification or technical training in vertical transportation systems is an added advantage.
    Pipeline and forecast management capability.

    How to Apply

    Interested and qualified candidates should send their CV to: careers@ppcng.com or hr@ppcng.com using the Job Title as the subject of the mail.
    Build your CV for free. Download in different templates.

    Apply Now

    Source: MyJobMag

  • Front Desk / Quality Control Officer

    Company: Whip Smart Service Providers Limited

    Location: Lagos

    Job Type: Full Time , Onsite

    Apply Before: 2026-08-20

    Job Description

    Salary
    ₦120,000 per month
    Working Days –  Monday to Friday Occasional weekends as required
    Working Hours – 9:00 AM – 5:00 PM
    Job Summary
    We are seeking a detail-oriented and customer-focused
    Front Desk / Quality Control Officer
    to join our team. The ideal candidate will be responsible for managing front desk activities, ensuring products are properly inspected and packaged, maintaining accurate records, and delivering excellent customer service. The successful candidate should be organized, proactive, and able to work efficiently in a fast-paced environment.
    Key Responsibilities
    Welcome and attend to customers in a professional and courteous manner.
    Handle customer enquiries and provide accurate product information.
    Perform quality checks on cookware before packaging and dispatch.
    Wrap and package cookware to company standards.
    Maintain accurate records through timely data entry.
    Ensure products are properly labeled and prepared for delivery.
    Keep the front desk and work area clean and organized.
    Report product defects or quality issues to management.
    Assist with administrative and operational tasks as assigned.
    Uphold company policies and maintain high service standards.
    Qualifications
    Minimum of an
    OND
    qualification.
    Previous experience in a front desk, customer service, administrative, or quality control role is an added advantage.
    Note:
    Only shortlisted candidates will be contacted.

    How to Apply

    Interested and qualified candidates should send their CV to whipsmartrecruitment@gmail.com using “Front Desk / Quality Control Officer” as the subject of the email.
    Build your CV for free. Download in different templates.

    Apply Now

    Source: MyJobMag

  • Investment & Wealth Manager

    Company: Whip Smart Service Providers Limited

    Location: Victoria Island

    Job Type: Full Time , Onsite

    Apply Before: 2026-08-20

    Job Description

    Job Summary
    The Investment & Wealth Manager is responsible for providing personalized investment and wealth management solutions to clients. The role involves developing financial strategies, managing investment portfolios, identifying new business opportunities, and building long-term relationships with high-net-worth individuals, corporate clients, and institutional investors. The ideal candidate should possess strong analytical skills, excellent relationship management abilities, and a deep understanding of financial markets and investment products.
    Key Responsibilities
    Develop and implement customized investment and wealth management strategies for clients.
    Build and maintain strong relationships with new and existing clients.
    Conduct financial needs assessments and recommend suitable investment products.
    Monitor investment portfolios and provide periodic performance reviews.
    Research financial markets, economic trends, and investment opportunities.
    Identify and acquire new clients through networking, referrals, and business development activities.
    Ensure compliance with regulatory requirements and internal investment policies.
    Prepare investment proposals, reports, and presentations for clients.
    Collaborate with internal teams to deliver exceptional client service.
    Stay updated on market developments and industry best practices.
    Requirements
    Bachelor’s degree in Finance, Economics, Accounting, Business Administration, or a related field.
    Minimum of 3–5 years of experience in investment advisory, wealth management, asset management, or financial services.
    Professional certifications such as CIS, CFA, ACA, ACCA, or CFP are an added advantage.
    Strong understanding of investment products, financial markets, and portfolio management.
    Proven ability to meet business development and revenue targets.
    Excellent communication, negotiation, and presentation skills.
    Strong analytical and problem-solving abilities.
    Proficiency in Microsoft Office Suite and financial analysis tools.
    Core Competencies
    Investment Advisory
    Wealth Planning
    Portfolio Management
    Financial Analysis
    Relationship Management
    Business Development
    Risk Assessment
    Negotiation Skills
    Client Service Excellence
    Strategic Thinking
    Attention to Detail
    Integrity and Professionalism
    Key Performance Indicators KPIs
    Achievement of investment and revenue targets.
    Growth in assets under management AUM.
    Client acquisition and retention rate.
    Portfolio performance against benchmarks.
    Client satisfaction and relationship management.
    Compliance with regulatory and internal policies.
    Timely submission of investment reports and client reviews.

    How to Apply

    Interested and qualified candidates should send their CV to careers4@whip-smart.com.ng using Job Title as Subject
    Build your CV for free. Download in different templates.

    Apply Now

    Source: MyJobMag

  • NOC Analyst at Infratel Africa

    Company: Infratel Africa

    Location: Nigeria

    Apply Before: 2026-08-30

    How to Apply

    Interested and qualified candidates should forward their CV to: amarachi@Infratelafrica.com using the position as subject of email.
    Build your CV for free. Download in different templates.

    Apply Now

    Source: MyJobMag