Company: Cobranet Limited
Location: Lagos
Job Type: Full Time
Apply Before: 2026-07-20
Job Description
Responsibilities
Data Recording & Job Management:
Record all incoming requests, job updates, fault logs, and closures in the job tracking system accurately and in real time.
Maintain a complete log of all jobs — open, in-progress, completed, and cancelled — with correct dates, engineer assignments, and status.
Capture materials used per job and update inventory records accordingly.
Filing & Archiving:
Archive all job cards, completion forms, fault reports, and project documents within 24 hours of job closure.
Maintain an organized physical and digital filing system using consistent naming and categorization.
Conduct a monthly filing check to identify and correct any gaps or missing records.
Reporting:
Compile the weekly department activity report for review by the Fiber Backoffice Team Lead before submission.
Prepare the monthly performance dashboard covering KPIs, job volumes, SLA performance, and materials consumption.
Generate ad hoc reports when requested by the Team Lead or HOD.
Coordinator Backup:
Cover all coordinator duties during absence — request intake, work order drafting, client appointment confirmation, and inter-departmental communication.
Maintain sufficient familiarity with coordinator tools and contacts to step in without operational disruption.
Requirements
Minimum of an OND / HND in Business Administration, Information Management, or related fields
1 – 2 years in an administrative, data entry, or records management role.
Telecoms experience is an advantage.
Proficient in Microsoft Excel and Word. Experience with job tracking or CRM tools is an advantage.
High attention to detail, organized, reliable, able to handle confidential data with discretion
A female is preferrable for gender equality.
How to Apply
Intrested and qualified candidates should send their CV to: recruitment@cobranet.ng using the Job Title as the subject of the mail. Note: Only qualified candidates will be contacted.
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Source: MyJobMag