Website Smollan
Smollan is an international retail solutions company delivering growth for clients across five continents by covering every aspect of how a Brand is managed at the point of sale. With extensive industry experience, an exceptional human platform and sophisticated systems, Smollan has provided consist… read moreent excellence in operational execution to retailers and manufacturers for three generations. Smollan delivers growth by acting as an extension of our clients’ brands by: – Ensuring perfect representation on shelf through outsourced sales forces, and in-store merchandising, stock management and promotional implementation; – Engaging shoppers to create an experience that delivers on the client’s brand promise; and – Providing actionable insights into the trade through Smollan’s technology offering of category management, dashboard reporting and a custom mobility platform. From a traditional sales agency, founded in South Africa in 1931, Smollan has grown into an international retail solutions company with over 50,000 employees. CEO, David Smollan says, "Companies should think of us as an execution engine for some of the below-the-line ideas they might have. We link up the marketing discipline and the sales discipline in a more horizontal way.” 15 Hathorn House, 27 Hathorn Avenue Maryvale 2192, Johannesburg, South Africa
As a Customer Service Consultant, you will be responsible for
Customer Handling
Administration
Client Service
Requirements
1–2 years call centre experience preferable/ Customer service experience/Administrative experience or high learning potential
Grade 12
Customer service skills
Conflict resolution skills
Brand development
Attention to detail
Self-motivated
Ability to work under pressure
Interpersonal skills
Communication skills (verbal & written)
Time management
Planning & prioritisation
Administration skills
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Apply via company website ( http://www.smollan.com ) or
smollan.mcidirecthire.com
To apply for this job please visit smollan.mcidirecthire.com.