Website Excellerate JHI
At Excellerate JHI, we offer comprehensive guidance and support to property owners and occupiers, covering every aspect of their property strategies. From development to buying, selling, leasing, valuing, and asset management, our dedicated professionals are there to provide expert advice every step… read more of the way. With a collective experience of over 100 years in the local and global property services market, Excellerate JHI guarantees that our clients achieve meaningful outcomes through our wide range of services. Our property professionals, optimize client assets by blending their in-depth knowledge of local markets with specialised expertise, premier tools, and abundant resources. What sets Excellerate JHI apart is our commitment to service excellence, innovation, and tailor-made solutions. Our dynamic culture has propelled us to become a market leader and a trusted name in commercial property services. By joining our team, you will have the opportunity to work with like-minded professionals who strive for excellence, embrace innovation, and deliver exceptional solutions to our esteemed clients. Embark on a rewarding career journey with Excellerate JHI, where your talent will be nurtured and your potential unleashed. Take the first step today by exploring our available positions and join us in shaping the future of real estate services.
About the role
We are seeking an experienced and dynamic Facilities Administrator who will be accountable for co-ordinating and controlling all technical and facilities management activities on behalf of our client.
What you will bring
Inherent requirements for the position (non-negotiable)
A minimum of 3 years’ experience in invoicing and end-user support
Minimum qualification Grade 12.
Must have good knowledge in Facilities Management field
Additional demonstrable requirements:
Quality/standards awareness and implementation
SLA contract management,
Co-ordination Skills,
Business Writing Skills,
Financial / Numeracy Skills,
Computer Literacy – MS Office (Word, Excel and Outlook),
Driver’s license,
People management /leadership skills.
Technical knowledge,
Knowledge of Company policies and procedures,
Administration principles and reporting,
Working knowledge of relevant statutory requirements,
Knowledge of cost budgeting and control.
What you will be doing
Being the primary contact / liaison for the supplier’s administrative personnel
Telephonically and E-mail Manage and resolve client / supplier complaints / queries and request
Ensuring that the Suppliers invoices are
Uploaded in the correct format
Completed according to the set guidelines communicated to the Suppliers
Data verified and checked – and moved to the correct next level
All approved invoices processed and send to the client.
Statistics is maintained of all transactions for the day
Records are being kept (saved) on the central Knowledge drive
Maintain good long-term customer and client manager relationships.
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