Snr Manager: Specialised Solutions Ops Spec: Customer Engineer – Hotazel/Kuruman, Northern Cape Tech Officer: Technical Support Tech Officer: Jnr Customer Engineer (DWM) – Hotazel, Northern Cape, Fixed Term Contract

  • Full Time , Remote , Hybrid
  • Gauteng

Website BCX

BCX takes care of your technology needs so that you can take care of your business. The services and solutions we create get your business ready for the future. We have the insight, expertise and experience to handle digital requirements for the steepest skyscrapers and the smallest start-ups. We ca… read moreter for a wide range of business transformation requirements with an even wider range of solutions that reduce costs, increase profits, maximise productivity, and future-proof your business. We pride ourselves on being Africa’s premier end-to-end digital solutions partner, providing the world’s most advanced Information and Communications Technology (ICT) to companies of all sizes. Together with Telkom, South Africa’s leading telecommunications provider, we have over 100 years of experience. working with JSE-listed enterprises, public sector organisations, state owned entities and medium-sized businesses around the globe. Ultimately, our passion is to make a difference and enrich communities by making the impossible possible, through technology.

Core Description

Provide leadership and strategic direction for the Specialised Solutions capabilities within the BCX Solutions Business unit. Specialised Solutions offers industry specific offerings that BCX hold the IP (POS, Municipal ERP, Health Solutions, Fuel industry POS / Backoffice & forecourt offerings).
This unit will focus on full end to end ERP and ERP Edge implementation and solutions. This includes spearheading strategies for the design, development and innovation of products and services sets to transform IT and realise the digital journey of our clients and realise the BCX business strategy. 

Key Deliverables / Primary Functions

Develop the divisional strategy, accounting for current and future market forces and movements and in alignment with the BCX ITS Cloud PaaS & SaaS strategy, overall value chain and business strategy.
Provide thought leadership and demonstrate buy-in to the XaaS ways of work and organisational practices.
Lead the creation of product sets and define the go-to-market strategy in support of Group strategic drivers.
Accountable for the deployment and/or implementation of Specialised Solutions offerings once contracted by our customers.
Accountable for the overall financial performance of the Specialised Solutions division, driving within each of the Enterprise Partners divisions, Revenue Growth, positive EBITDA and Cost Optimisation.
Drive a culture of innovation within the Solutions division. 
Foster strong relationships with key clients.
Identify and mitigate risks associated with the specific Specialised Solutions division’s operation
Foster a culture of collaboration, learning, and career growth.

Core Functional Skills & Capabilities

Product Management
Financial Management
Solutions Design & Development
Solutions Implementation
Service Delivery Management

Core Behavioural Competencies

Job Match
Leading and supervising
Delivering Results & Meeting customer expectations
Formulating Strategies & Concepts
Entrepreneurial & Commercial thinking
Persuading and Influencing

Minimum Qualifications

NQF 7: 3 year Bachelors Degree in Business or Information Technology
OR NQF 4: Grade 12

Additional Education -Preferred /Advantage

NQF 8: Honours Degree/ Post Graduate Diploma in Business or Information Technology

Experience

7 years’ experience in leading diverse teams within a large and highly complex organisation, of which 3 years must be at senior management level.  

OR

9 years’ experience in leading diverse teams within a large and highly complex organisation, of which 3 years must be at senior management level.   
Experience should include leadership with full P&L accountability as well as evidence of shaping and driving business / functional strategy and leading change across business units / functions, specifically within IT Solutions focus area.
Incumbent must have proven business acumen with experience in C-suite stakeholder engagement. 

Certifications

Professional Memberships in Relevant Industry

Level of Engagement & Span of Control

Span of Control: 4
Level of Engagement: Interact with similar levels, Chiefs, CTO, CFO, CEO, COO and various stakeholders within and outside BCX 

Special Requirements / Employment Condition

Workplace / Physical Requirements
Hybrid Remote Worker
Revenue Generating
Non-Billable

go to method of application »

Apply via company website ( http://www.bcx.co.za ) or

 

More posts