Job Region: Western Cape

The versatile and enthusiastic individual best suited to this role at Jonsson Heidelberg will be required to:

Possess the excellent interpersonal skills required to effectively communicate and engage with customers and your team.
Master our entire product offering and effectively communicate your knowledge to connect customers with the right workwear solutions.
Provide outstanding service that enables you to build and maintain solid relationships with customers.
Be a reliable, go-to individual, to both your team and your customers. Follow up, follow through and deliver on your promises with passion and urgency.
Continually display the self-motivation to get stuck in, assist where needed and learn new skills required to oversee various tasks across the store.
Ensure a smooth experience for customers, from recommending workwear solutions to efficiently processing their transactions.
Exemplify the Jonsson Workwear brand by presenting yourself impeccably – both in how you wear your uniform and conduct yourself in a manner that best reflects our brand values.

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Apply via company website ( N / A ) or

 

Aspires to be a Financial Advisor

We are looking for self-motivated and dynamic individuals who have a passionate entrepreneurial spirit to join one of Africa’s leading insurance companies.
The role at a glance is about championing our valued customers to achieve their lifetime goals by identifying their financial needs, providing sound financial advice, recommending and implementing “fit for purpose” financial plans and solutions.

Competencies

Action Oriented
Balances Stakeholders
Builds Networks
Collaborates
Communicates Effectively
Customer Focus
Decision Quality
Ensures Accountability

Education

Bachelors Degree (B), High School (Grade 12)  (Required)

Closing Date

15 May 2025 , 23:59
 

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Apply via company website ( https://www.oldmutual.com ) or

 

Duties & Responsibilities

Take customer orders and preparing food to their specifications
Prepares and cooks meats, fish, vegetables, gravies, cereals, soups, fruits, bakery products and other forms of food
Prepares and cooks food for special diets from recipes formulated by qualified personnel
Assists in on-the-job training and assist in directing the work of food service workers, students and other employees within area of assignment
Planning and managing work orders to ensure all items of an order are finished and served at the same time
Assists in the preparation of salads and desserts
Grilling, cooking, and frying foods
Notifies supervisor of food and supplies needed. Checks in food and supplies as necessary
Maintains food production records
Cleans kitchen, kitchen utensils and equipment; secures refrigerator and freezer
Serves food as required. Maintains maximum standards of sanitation and safety
Promptly reports equipment and food quality to kitchen manager
Uses our Standardized Recipe Card for preparing all products
Must be able to do shift work – including weekends

Qualifications

Matric
Relevant qualification 

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Apply via company website ( ) or

 

Job Purpose

Main Purpose of the Job The VIP Personal Host is responsible for implementing the end-to-end VIP customer program and is the single point of contact for all Hosted and VIP customers. The role needs to acquire, build and retain relationships with VIP gaming customers in order to grow VIP business and achieve or exceed revenue and visitation targets, in line with Company policy and regulations.

Key Performance Areas

Duties and responsibilities include:

VIP Customer Relationship Management  

Act as a host in gaming areas whilst the customer is engaged in play
Check product and service standards in Prive operating areas and ensure all necessary checks are performed 
Co-ordinate transport for VIP customers as and when required
Conduct meet and greet processes for VIP customers on arrival and departure from the property and at special events to build relationships and secure business, as per SOP 
Handle any complaints, disputes and suggestions and escalate when required
Co-ordinate and arrange for customer excursions, activities and requirements during their stay
Check hotel rooms and include room drops and welcome packs for designated VIP customers, in line with preferences 
Attend to incoming  customer needs or queries e.g. hotel bookings, restaurant bookings, Sun-extra player offers, transport prior to arrival and also during their stay 
Actively manage customer profiles in CRM
Leverage off direct marketing offers and promotional events in order to encourage an increase in visitation by VIP customers to the property
Obtain feedback from clients with regards their experience
Engage with VIP customers and provide a customer experience that will support brand loyalty ensuring SI as the brand of choice 
Be aware and identify market offerings on and off site to assist in entertaining customers
Host and entertain VIP gaming customers as required 
Maintain the confidentiality of customer’s information in all gaming and CRM systems
Recognise customers on special occasions including birthday and other important dates

Delivered Customer Acquisition New & Reactivation Plans

Work within current business strategies and recognize potential opportunities for new business and customer acquisition
Attend gaming events with acquisition customers to raise awareness around the property’s brand and VIP program, as required
Acquire leads received via the Gaming system and respond to these leads 
Leverage existing relationships with the potential to acquire and move clients to SI properties
Manage VIP customers using CRM in line with targets

Delivered Customer Retention & Growth Plans

Facilitate the organisation of VIP events with relevant departments and attend VIP gaming events to build and grow relationships with key VIP customers
Develop relationships with clients to retain and grow customer loyalty within the VIP operation through, by selling products, services and experiences relevant to the customer
Utilise customer recognition triggers to enhance customer experiences for relevant VIP customers
Communicate and conduct regular follow-ups with existing and potential VIP gaming clients to maintain the relationship
Manage specific VIP customer accounts including developing customer accounts to increase customer visits to promote revenue growth 
Manage VIP customers using CRM in line with targets

VIP Administration & Reporting

Accurately update clients’ CRM profiles with preferences and update Casino Management Program (CMP) on an ongoing basis in order to maintain data integrity
Complete all relevant data in a common departmental drive in relation to new and “hot” players
Log records of key customer activities (including invites, birthdays, activations, complaints) and communications into the CRM system 
Record ROI’s and complete “Event input template” for all functions and VIP initiatives 
Manage the individual VIP customer’s comp spend in line with the re-investment model and Group Comp policy, indicating offerings to activations in order to generate revenues

Stakeholder Relationship Management

Cooperate with other departments on the property to create exceptional Guest experiences and build strong relationships with key clients to ensure return VIP gaming business
Update hotel operations timeously of any changes to billing requirements
Build relationships with business partners and service providers to be leveraged to mutual benefit in building customer relationships
Continuously engage with clients to establish and grow loyal relationships for SI
Coordinates the distribution of information to all relevant departments on the property
Attends gaming and VIP meetings and provide relevant feedback and information to management and the department

Requirements

Education

Grade 12
3-Year Tertiary qualification in marketing is an advantage
Minimum of 5 years’ experience in a guest relations within the gaming and hospitality environment
Previous supervisory and management experience is an advantage
Meet all requirements for a key gaming licence
Required to work irregular hours in line with operational requirements
Linguistic skills in Mandarin / Cantonese an advantage

Experience

Skills and Knowledge

Core behavioural competencies

Deciding
Planning
Building & Developing relationships
Problem-solving
Influencing
Encouraging co-operation
Selling
Dealing with customers
Conflict handling skills
Energetic positive individual with great interpersonal skills and an ability to handle confidentiality
Technical/Proficiency competencies
Advanced Written and Verbal English communication skills
CRM systems
Proficient computer skills – MS Office
Negotiating skills
Networking skills
Telephone skills
Manipulation of system data
Knowledge of Sun International policies and standards
Knowledge of gaming industry
Legislation – including POPI, FICA requirements

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Apply via company website ( https://www.suninternational.com/ ) or

 

Purpose of the role

The Data Centre technician (HVAC) provides a range of services which revolves around day-to-day operations & maintenance of the Data Centre facility, including, but not limited to, equipment and processes, ensuring effective and efficient operation of the Data Centre but with a more specified view on HVAC systems.
You will be the subject matter expert for all things HVAC related ensuring the stable operation of all systems supporting client environments.  

OBJECTIVES

Main function of the Job 

Monitoring, repair and maintenance of all critical HVAC infrastructure including but not limited to (Chillers, Dry Air Coolers, AHU, CRAH, CRAC, Fresh Air Packaged Units & Comfort Cooling). 
HVAC subject matter expert, supporting a larger team of technicians with varying skill and qualification levels.
Performing and managing planned and preventative maintenance of HVAC infrastructure either self or by OEM contractor.
Fault finding and identification on critical infrastructure, implementing repairs or management of OEM contractors to ensure minimal impact on the supported environments with an aim to reduce overall return to service time.
Continuous optimisation of all HAVC equipment to ensure maximum efficiency gains with a keen eye for continuous improvement.
Proactive working methods to ensure that all SLA parameters are maintained.
Monitor critical environments to ensure maximum uptime measured against 99.999% uptime principals with swift and efficient resolution of any identified issues.
Switching and isolation of HVAC equipment prior to maintenance or repairs.
Assist project and consultant teams with installation, commissioning and accepting for service of new HVAC plant and associated equipment.
Daily walk arounds and inspections of HVAC and supporting infrastructure to minimise the risk of unplanned outages and ensuring plant under your control remains at industry leading standard.   
Wiring and regular inspection of control systems and panels to ensure the environment remains in day 1 condition.
Offering technical support at our facilities by performing a supporting role with control system/network installation, configuration, and troubleshooting in order to ensure optimum performance of the cooling plant.
Continuous monitoring of the HVAC and supporting systems within data halls and processes to ensure smooth and uninterrupted operation.

Compliance

Maintain compliance in accordance with all Company policies, procedures and legislative requirements and codes.
Active participation with various teams to ensure ISO certifications are maintained.
Working methods to ensure that all client SLA’s and MSA’s are met and maintained.
Meet agreed inter-departmental OLA’s (Operational Level Agreement’s)
Proactive Health & Safety monitoring and corrective action to meet statutory compliance and company’s objective of zero tolerance towards unsafe work practices.

Requirements
Skill Requirements

Sound HVAC and general technical abilities.
Effective communication skills, active listener, ability to understand requirements and be able to explain complicated technical processes in a simple easy to understand ways to technical and non-technical staff is a requirement for successful data center technicians.
Ability to develop standard and emergency operating procedures and manuals for the systems under your control.
Ability to read and understand single line and circuit diagrams.
Proactive problem solver with the ability to perform rapid and accurate assessments.
Ability to work independently and under pressure as well as being a positive team player.
Self-motivated.
Conducts self professionally, exhibits elevated levels of tolerance and patience.
Responsible for continued learning and self-development as well as knowledge transfer to fellow team members.
Ability to think on your feet with quick responses to potentially critical situations.
Ability to trouble shoot systems and components to identify root causes of failures.
Implement corrective actions promptly to mitigate the negative effects of system changes or failures.
Sound Microsoft Office skills.

Qualifications and Experience

Trade Tested Refrigeration Mechanic (industrial) – Required.
Authorised refrigeration practitioner for safe handling of refrigerants would be advantageous.
Previous working experience with chilled water, closed loop dry-air cooling or direct expansion cooling systems.
Electrical trade certificate or National Diploma in electrical engineering would be advantageous.
Knowledge of control systems i.e. Siemens, Schneider, Carel etc would be advantageous.
Minimum of 2 years post qualification work experience in a commercial or industrial environment.
Previous data centre experience would be advantageous. 
Knowledge of Data Centre environments and critical supporting infrastructure would be advantageous.

Apply via company website ( http://www.teraco.co.za ) or

teraco.mcidirecthire.com