Job Region: Gauteng

JOB DESCRIPTION

A Sales Executive analyses local market trends and competitor activity to generate new future business for the hotel.

What will I be doing?

As Sales Executive, you will analyse local market trends and competitor activity to generate new future business for the hotel. Specifically, you will be responsible for performing the following tasks to the highest standards:

Analysis local market trends and competitor activity to identify new business leads
Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
Negotiate room rates/packages with corporate clients
Develop and implement creative local marketing channels, including social media channels
Prepare company contracts for the hotel in accordance with current business and pricing conditions
Work within current business strategies and recognising potential opportunities
Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
Attend Sales events, as required
Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
Answer customer queries in a prompt and professional manner

What are we looking for?

A Sales Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure and under own initiative
Experience in a sales role with a proven track record to close a sale

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Knowledge of local market
Knowledge of hospitality
Passion for sales and for achieving targets and objectives

Apply via company website ( N / A ) or

.com

 

Description

Generating and providing System Codes and Exercising Remote access control

Update system with relevant information required for issuing codes
Confirm and verify the information received from the applicable stakeholders and complete the relevant security checks prior to issuing codes.
Responsible for generating and providing system codes and exercising remote access control of allocated assets.
Assist with Adhoc duties as requested by the Supervisor or Line Manager.

Track and Monitor in Accordance with Allocated Responsibilities Inclusive of Systems, Alarm or Incidences

Track and Monitor in accordance with allocated responsibilities, via the required systems and follow the appropriate escalation processes
Actively check that the systems are updating regularly and working at the required operating level
Identify and report any SOP transgressions, emergencies or threats identified in accordance with escalation processes or emergency procedures.
Verify alarm events with the relevant third parties and action any alarms in accordance with the agreed upon procedures
Escalate any faults with the alarms and provide a status report to the applicable party.

Administer and Maintain the Relevant Database and Registers On Security Systems

Record all transgressions and faults, update and maintain records and generate the required reports
Maintain and update all necessary registers (i.e OB)

Build and Maintain Internal and External stakeholder relationships

Build and maintain effective working relationships with all internal and external stakeholders.
Escalate any system failures immediately to the relevant party
Assist with incoming queries from stakeholders
Escalate all identified transgressions at centres to the Supervisor
Continuously liaise with centres regarding access control and alarm events

Applicable for Operators Sitting in the PMC

Control and link the relevant permissions to the ATM Custodian Profiles on the systemVerify that allocated vehicles are visible and tracking on the monitoring system
Monitor and track that SBV Fleet is following the planned route, and adhering to scheduled service points and times on the system and report any non-responsive fleet to the centre
Remotely activate the Vehicle Protection Unit on new generation vehicles, as per escalation process
Communicate with Senior Management in the event of an emergency
Gather Early Warning Intelligence (EWI) and the reporting thereof to Supervisors for escalation
Maintain the OTC System on an Adhoc basis in the absence of the Device Administrator
Send an updated report to the Device Administrator informing them of the new sites loaded.

Applicable for Operators Sitting in the COR

Provide Centre personnel with System battery combinations in instances when KABA lock batteries need to be replaced
Assist the Security and Compliance Officer’s (SCO’s) with weekly alarm testing and OB entries
Monitor and analyse events to determine trends, record in Occurrence Book (OB) and communicate trends to the Shift Supervisor.

Work Experience

Internal

3 Years’s work experience operating, administering or monitoring access control systems e.g. CCTV, should the applicant have a Grade 10, OR o 1 years’ work experience operating, administering or monitoring access control systems e.g. CCTV, should the applicant have a Grade 12
Previous Call Centre experience and or experience within client service (Advantageous)

 External

2 years’ work experience operating, administering or monitoring access control systems e.g. CCTV etc. of which one year must be client related services.
Experience within a logistics or CIT industry (advantageous)

Education

Internal

Grade 10 will be considered for internal candidates, provided the person has 3 years control room experience.

 External

External Grade 12.

Special training requirements

PSIRA D (Advantageous)
Able to work shifts
Working overtime may be required
Microsoft Office (Word, Excel, Outlook): Basic level
Must be able to multi-task

Apply via company website ( ) or

sbv.mcidirecthire.com

 

Job Description

We’re looking for a highly skilled and motivated POC Technical Support Specialist to join our team.
This role will take ownership of the Proof of Concept (POC), trial, and demonstration processes of Microsoft Surface devices for enterprise clients.
You’ll need to bring a strong technical background, excellent communication and problem-solving skills, and a passion for innovation.
If you enjoy working with people and technology, and want to be part of a fast-paced, forward-thinking team, this could be the ideal opportunity for you.

Key Responsibilities

POC & Demo Management

Manage end-to-end POC, trial, and demo engagements for enterprise clients
Ensure a seamless, high-quality customer experience
Keep accurate documentation of all technical processes, challenges and resolutions
Prepare monthly reports and insights based on POC performance and trends

Demo Stock Management

Maintain an accurate inventory of demo stock
Ensure stock reflects the current and upcoming portfolio
Align stock requirements to new product introductions and business needs

Technical Support

Respond to all technical queries within 24 hours
Troubleshoot and resolve technical issues that arise during POCs and demos
Verify app compatibility within client environments

Training & Enablement

Stay certified in key Microsoft workloads (Surface, M365, Co-Pilot, Security and Azure)
Deliver technical training sessions to resellers and internal teams
Promote adoption of Microsoft tools and certifications amongst channel partners

Event Support

Ensure all demo units are up to date and provisioned for technical events
Manage technical content and user experience at events
Capture and track leads generated through events in collaboration with the business development team

Content & Asset Management

Maintain a central repository of updated demo content and technical assets
Source or develop content that supports presales and demo engagement

Qualifications & Experience:

Relevant Qualification in IT
Previous experience managing POCs, demos or trials in a corporate/enterprise environment
Strong technical knowledge of Surface devices and Microsoft’s broader ecosystem
Familiarity with CRM platforms and enterprise software
Microsoft certifications in AI, Security or related fields (preferred)

Technical Competencies:

Understanding of Surface, M365, Azure and Microsoft security offerings
Ability to troubleshoot and resolve technical issues independently
Strong documentation and reporting capabilities

Soft Skills:

Great verbal and written communication
Ability to explain technical concepts to both technical and non-technical audiences
Highly organised with the ability to manage multiple projects at once
A proactive, customer-focused attitude

go to method of application »

Apply via company website ( http://www.core.co.za ) or

 

Job Objectives:

To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.

Knowledge:

SAPC and relevant legal knowledge
Ethical working practice and compliance
Knowledge of stock, cost, risk and compliance management procedures 
Knowledge of patient care, professional counselling
Knowledge of customer service excellence
Knowledge of labour legislation and IR practices 
Sound understanding and application of financial management principles
Knowledge of competency based interviewing

Skills:

Sound managerial, tutorship and coaching skills
Results and target driven
Planning and organising skills
Problem-solving skills
Strong customer orientation
Interpersonal skills (Customer service orientation and effective patient care)
Computer literacy
Strong financial acumen

Experience:

Essential: Minimum 2 years’ experience post community service year
Essential: Minimum 1 year People Management experience
Essential: Registration as Responsible Pharmacist with SAPC
Desirable: Retail Pharmacy experience
Desirable: Unisolve experience

Education:

Essential: Registered Pharmacist with SAPC

go to method of application »

Apply via company website ( N / A ) or

 

Role Description

Service Operations

Ensure that the MSS is delivered according to SOPs and SLAs.Ensure compliance to organisational and customer standards. Ensure that customer policies and rules are adhered to. Provide support when so required.
Provide feedback and updates to customer and Liquid Intelligent Technology stakeholders as agreed and when needed. Ensure that reporting to customers is provided as per SLAs. 

Service Delivery

Engage with cross-functional teams, where applicable. Engage with customers, where applicable, ensuring feedback is given timeously. Manage vendors to ensure roll out of service meets specific requirements. Ensure that customer relationships are upheld and improved. Ensure relevant documentation is provided.

Customer Incident Escalations Management

Acknowledge, understand and participate in customer Operations and Service Delivery issues and SLA breached disputes. Further ensure that resolution of all queries is addressed as is required.Co-ordinate with the respective internal departments and manage the escalation to resolution speedily, if applicable.Escalate to internal BU management to ensure that customer issues are resolved timeously. Provide progressive and accurate updates to internal stakeholders about logged incidents to ensure feedback is given to the customer.
Support escalations to vendors/3rd party contractors until the resolution of incidents or platform issues. Ensure that all and any Action Plans that may arise from the customer meetings are completed within the timeframes committed to customer to maintain high levels of customer satisfaction. Review inputs to Incident Reports and RCA’s to ensure that accurate information is provided to the customer once incidents are resolved. Assist in resolving Critical Situations / Major Events to ensure speedy resolution of queries.
Participate and provide inputs during yearly service and process reviews. Also assist in the development of SOPs. SOPs must always guide daily, weekly, monthly, and yearly expectations. Pro-Actively identify, detect and advise clients of potential security breaches, and provide thought leadership as Subject Matter Expert (SME).

Innovation/Continuous Improvement Program

Participate in developing technology, process and procedure efficiencies for MSS, to improve the overall posture of services and customer satisfaction. Participate in training and development programs to ensure service is always at the highest levels. Identify and assist in rectifying root cause findings on Process or Technology within Security Operations, to help solve problems and improve the maturity of services. Collaborate with all relevant stakeholders to develop reports to drive efficiencies across the various departments internally, to improve the posture of service delivery. Keep up to date on security advisories, to provide related guidance to co-workers and customers.

Requirements

Role Requirements

Bachelor’s degree in computer science or a related technical discipline, or the equivalent combination of education, technical certifications.
One or more of these industry Cybersecurity Certifications: CISM, CEH, OSCP, CompTiA Security Plus, as well any SIEM related qualification. 
Strong analytical and organizational skills.
Concise writing skills, excellent MS Word skills as well as other MS Office Applications.
Experience with securing various environments preferred.
Experience in working across security technologies.
Managed security services experience across complex architectures.
In depth understanding of the role of incident analysis tools.
In depth understanding of various types of log analysis.
Prior experience to advise, plan, deploy, configure, manage and monitor large scale and complex cyber defence and IT risk management and information or cybersecurity solutions.
Minimum of six (6) years of work experience and three (3) years of relevant experience in SIEM engineering in a  Security Operations Center [SOC]
Strong analytical and organizational skills.
Concise writing skills, excellent MS Word skills as well as other MS Office Applications.
Experience with securing various environments preferred.
Experience in working across security technologies.
Managed security services experience across complex architectures.
In depth understanding of the role of SIEM engineering tools and dashboards.
Prior experience to advise, plan, deploy, configure, manage and monitor large scale SIEM solutions. 
Ability to communicate effectively with all levels, influence, persuade and be credible internally and externally.
Must work well under pressure and changing priorities.
Have demonstrated ability to plan, prioritise, coordinate and manage multiple, and often conflicting, initiatives.
Able to establish trust and build on-going client relationships.
Ability to translate and clearly formulate technical issues in business terms.
Good interpersonal skills.
All Appointments are subject to the Labour Legislation in the respective country.

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Apply via company website ( ) or

 

Description

Ensure that planned maintenance schedules are in place and communicated to the relevant departments.
Ensure that maintenance information is accurately and diligently captured on daily basis.
Perform data analysis for counter maintenance and future scheduling purposes.
Perform general data analysis to optimize asset availability.
Track legal compliance and reporting thereof as required.
Reporting of non-conformances on daily basis.
Drafting and submission of all departmental related reports.
Assist the planning department with maintenance related projects and control thereof.
Provide coaching and on-the-job training to reporting staff.
Development and maintenance of individual development plans for reporting staff.
Manage performance of reporting staff.
Ensure fair work allocation for team members.
Inspire team members towards high performance

Requirements

NQF 3 (or higher) Mechanical or Electrical Engineering Diploma or Trade Certificate
Formal qualification in Maintenance Management would be advantageous
Minimum 5 years’ experience in a similar role is essential for working with Maintenance Management Systems in an engineering / planning environment
Minimum 5 years as an Artisan, Foreman or Technician
Experience in implementing Maintenance Strategies and using of Planned Maintenance Software (e.g., Omega Data, SAP, Maximo, etc)
Background in the principal of operation of equipment in Gold Mining industry will be advantageous
Sound knowledge of legals pertaining to Shafts, TMM, Beneficiation Plants, overall mine infrastructure etc
Sound knowledge of Engineering Systems, Safety Systems, Computer and Database Principles and Design
Relevant computer skills in terms of Microsoft Office Packages including MS Projects, SAP, Maximo or any other Maintenance system
Valid certificate of physical fitness

Apply via company website ( N / A ) or

mines.mcidirecthire.com

 

Description

Asset Administration: 

Maintaining the Electronic Asset Management System, ensuring accurate and up-to-date records of all rentable assets through regular, systematic stock-taking.
Processing newly purchased assets by capturing them in InspHire, and managing the retirement or scrapping of outdated, damaged, or redundant assets from the rentable asset database.
Monitoring and updating the status of hospitalised items for the duration specified by technicians, ensuring the system accurately reflects asset availability.

IT & Business System Support:

Providing comprehensive onsite IT support for business software and hardware to all employees.
Installing and configuring computer hardware, software, operating systems, telecommunications equipment, networks, printers, and scanners.
Responding promptly to service issues and user support requests, delivering effective technical assistance either in person or remotely.
Setting up accounts, user access, and system permissions for new employees.
Diagnosing and resolving hardware, software, and network faults; repairing or replacing faulty equipment as needed.
Testing and implementing new technologies as required to improve system efficiency or user productivity.

Infrastructure, Application & Network Maintenance:

Monitoring, supporting, and maintaining the performance, reliability, and security of all server infrastructure, including physical and virtual servers, hosted services, and cloud-based environments.
Performing regular server maintenance tasks such as patching, firmware updates, health checks, backups, log reviews, and capacity planning.
Administering and optimising Active Directory, DNS, DHCP, Group Policy, and other core infrastructure services.
Ensuring business continuity through scheduled backups, redundancy strategies, disaster recovery testing, and proactive system health monitoring.
Maintaining and troubleshooting network infrastructure including switches, routers, firewalls, and wireless access points to ensure optimal connectivity and security.
Supporting and maintaining the CCTV camera system, including configuration and troubleshooting when required.
Assisting in resolving user and system-related queries or technical issues on business-critical platforms such as InspHire and SAP, ensuring minimal disruption to business operations.

Governance, Policy Compliance, and Documentation

Ensuring all IT operations comply with internal policies, external regulatory requirements, and relevant standards (e.g. POPIA, ISO/IEC 27001).
Implementing, upholding, and monitoring adherence to corporate IT policies, procedures, and best practices across all supported systems and user environments.
Maintaining detailed and accurate documentation for systems, processes, configurations, licenses, and procedures.
Supporting internal and external audit processes by providing accurate records, logs, asset reports, and compliance documentation.
Participating in policy reviews and contribute to updates based on evolving business needs, security considerations, and technology trends.

Requirements

Qualifications: 

Diploma (Information Technology) – Essential

Experience:

Information Technology – 3 years – Essential

Apply via company website ( N / A ) or

etv.mcidirecthire.com

 

Key Responsibilities

Total Guest Experience

Ensure all guests receive outstanding service, addressing any issues or concerns promptly and effectively.
Monitor and analyze guest feedback to identify areas for improvement and implement strategies to enhance the overall dining experience.
Uphold and enforce the restaurant’s service standards, ensuring all staff align with the vision of delivering an exceptional guest experience.

Financial Management

Assist in managing the restaurant’s budget by monitoring expenses, revenue, and profitability.
Implement and oversee cost control measures to optimize profitability while maintaining high service and quality standards.
Review and analyze financial reports (sales, labor costs, inventory levels) and provide recommendations for improvement.

Administration and KPI Management

Oversee daily administrative tasks such as scheduling, inventory management, and compliance with health and safety regulations.
Track and analyze key performance indicators (KPIs) to assess restaurant performance and identify areas for improvement.
Prepare and present regular reports on operational and financial performance to the GM.

Planning and Execution

Collaborate with the GM to develop and execute strategic plans that align with the restaurant’s business goals and objectives.
Ensure the effective implementation of operational strategies, including menu changes, service improvements, and special events.
Address and resolve operational challenges promptly, implementing solutions to improve overall restaurant performance.

Training and Development

Assist in developing and delivering training programs for new hires and existing staff to ensure they meet the restaurant’s standards.
Monitor staff performance and provide feedback, coaching, and support to foster professional growth and development.
Identify and nurture potential future leaders within the team to build a strong and capable workforce.

Business Acquisition and Campaign Activation

Contribute to efforts aimed at acquiring new business and increasing the customer base through networking, promotions, and community engagement.
Support the planning and execution of marketing campaigns and special promotions to drive sales and attract new guests.
Assist in analyzing market trends and the competitive landscape to identify opportunities for business growth and development.

Qualifications

Proven experience in restaurant management or a similar role with a strong understanding of restaurant operations and financial management.
Excellent leadership, communication, and interpersonal skills.
Ability to analyze financial data and make data-driven decisions to improve business performance.
Strong organizational and multitasking abilities to handle the demands of daily operations.
Experience in training and developing staff to meet performance expectations and uphold company standards.
Knowledge of marketing strategies, business development, and customer acquisition techniques.

Apply via company website ( N / A ) or

.mcidirecthire.com

 

Description

BDO has a vacancy for a Manager in our Monitoring and Remediation Division.
The primary purpose of the role is the operation of monitoring and remediation activities in the firm’s system of quality management (SoQM) by performing reviews to conclude on the operating effectiveness of the firm’s SoQM. This role will be reporting to the Manager and all other relevant Directors in Monitoring and Remediation division.

Principle Outcomes

Assisting with the monitoring and remediation activities in the firm’s system of quality management, which includes:

Planning (SoQM plan, design of test procedures, and evidence gathering)
Execution and
Reporting.

Performing monitoring and remediation reviews on the following components of SoQM:

The firm’s risk assessment process
Governance and leadership
Relevant ethical requirements
Acceptance and continuance of client relationships and specific engagements
Engagement performance
Resources
Information and communication; and
The monitoring and remediation process.

Performing Theme-based inspections as prescribed by the firm.

Attending relevant BDO Global calls relating to SoQM.

Information and Communication:

Keeping the Monitoring and Remediation SharePoint site up to date.
Contributing to the Quality newsletter

Professional administration:

Ongoing SoQM evidence gathering.
Maintenance of the library of findings for EIP and theme-based inspections.
Monitoring SoQM plan, dashboards and time tracker.
Monitoring of SoQM recommendations, issues, findings, and deficiencies.

Requirements

Experience in external audit. Experience in quality management functions is an advantage
No requirement for CA (SA)
Career manager
Understanding of compliance with the Independent Regulatory Board for Auditors Code of Professional Conduct, legal and regulatory framework, professional standards, and evidence-gathering
Managing information such as the library of findings and other professional administration
Knowledge of ISQC 1/ISQM 1 (although extensive training will be provided)
Knowledge of Excel and Word is important
Full time employment
Based in Johannesburg

Summary of duties:

SoQM Monitoring
SoQM Professional Administration
EIP Professional Administration
Statistical analysis of data
Maintenance of bundles of evidence

Apply via company website ( https://www.bdo.co.za/en-za/home ) or

bdo.mcidirecthire.com