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  • Crisis Management Specialist III at Compassion

    Overview
    As a Crisis Management Specialist III you will ensure and coordinate the appropriate and effective management of any crises (e.g., reputational, security-related, operational, or natural disaster-related, etc.) affecting Compassion and its personnel. You will assist with the development of crisis-related procedures and protocols that continually mature the organization’s crisis-response capability. This role will have primary responsibility of the crisis management team training and exercise program. You will serve as a liaison to Compassion personnel within an assigned region. At this career level, you will generally conduct crisis management programs independently or participate as a team member for major, complex, or international crisis initiatives.
    What will you do?
    Maintain a personal relationship with Jesus Christ. Be a consistent witness for Jesus Christ, maintaining a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully uphold Compassion’s ministry in prayer.
    Act as an advocate to raise the awareness of the needs of children. Understand Christ’s mandate to protect children. Commit to and prioritizes child protection considerations in all decision-making, tasks and activities across the ministry.
    Abide by all behavioral expectations in Compassion’s Statement of Commitment to Child Protection and Code of Conduct. Report any concerns of abuse, neglect or exploitation of children through Compassion’s internal reporting process and appropriately support responses to incidents if they occur.
    Uphold and engage in Compassion’s core Cultural Behaviors.
    Effectively facilitate plans and the ministry’s response to any significant Compassion crisis to include those related to reputational concerns, geo-political obstacles, terrorist attacks, operational challenges, criminal activities, and natural disasters affecting Compassion directly.
    Provide on-time completion of deliverables based on teams and department objectives and other Compassion standards, as well as ensuring compliance with management and board policies.
    Understand risk mitigation and response protocols if faced with a crisis.
    Ensure achievement of operational and strategic priorities and initiatives.
    Engage in continuous learning and development that enhances individual performance and organization capabilities. Attend appropriate crisis management related training forums in furtherance of refining the organization’s response to real world crises.
    Coach and provide expertise to other professionals and support staff.
    Represent crisis management with other internal professionals and support staff.
    Conduct regular crisis management foundational training, and other training and exercises based on specific needs of the organization.
    Contribute to the development of procedures and protocols that advance and mature the organization’s crisis response capability.
    What do you bring?
    Bachelor’s Degree in a related field
    Excellent verbal and written communication skills in English
    7+ years of experience in crisis or disaster management field
    5+ years of capacity building and training experience
    Ability to travel up to 10% of normal schedule
    * May be required at times to work non-traditional business hours to accommodate international meetings and crisis incidents. Specialists will be expected to be reasonably available by phone during non-business hours, unless on paid-time-off, or coordinated with their supervisor
    Why work here?
    The mission: Join a team that is motivated to release children from poverty in Jesus’ name.
    Our benefits: Receive generous paid time off, 10% contribution to a 403(b) retirement fund on top of your salary, excellent healthcare coverage, free short-term professional counseling, and more.
    Spiritual growth: Participate in regular chapel services, prayer groups, and department devotionals.
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  • Shift Boss at Bulyanhulu Gold Mine

    Shift Boss-Expatriates (03) Vacancies
    Position Description
    Bulyanhulu Gold Mine is seeking to recruit a Shift Boss Expatriate to join and grow our team. This role is responsible for Proper Management of Production Crews to support the production plan implementation and delivery of the targets
    Join our exceptional team and embody Barrick’s core values as you work with us. We are in search of individuals who can champion Barrick’s DNA by:
    Communicating Honestly, Transparently, and Acting with Integrity
    Exhibiting a Results-Driven approach
    Delivering solutions that are Fit for Purpose
    Dedicating themselves to Building a Sustainable Legacy
    Taking Responsibility and being Accountable
    Committing to Zero Harm
    Cultivating strong and meaningful Partnerships
    If you’re ready to contribute to our world-class team while embracing these values, we encourage you to apply and become a valued member of our diverse workforce.
    Reporting to: Mining Operations Superintendent
    Duration: Fixed Term
    Responsibilities:
    Plan and organize resources, people and equipment to ensure the execution of the mining schedule
    Obtain, check and refine information. Collate and submit reports. Run data exception reports and take corrective action. Conduct document control spot-checks(5 point)
    Identify recurring problems and derive solutions involving team members.
    Recognize and reward team member efforts
    Promote and assure adherence to safety, health and environmental procedures. Identify unsafe and hazardous situation
    Interpret the approved operational plans. Determine how resources and processes must be utilised / applied to achieve objectives
    Conduct meetings with Miners and report on previous shift status. Identify constraints and compare planned development and production against actual.
    Identify own priorities including PTO’s (Plan Task Observations), leadership interactions, heading inspections and communicate constraints to relevant stakeholders
    Plan, coordinate and control the load and haul process
    Qualification Requirements:
    Ordinary secondary education
    Blasting Certificate
    Valid Driving Licence
    Experience and Skills Requirements:
    At least 7 years Drill and Blast experience
    At least 5 years’ experience in a Supervisory role
    At least 3 years Load and Haul operations experience as a Miner
    At least 3 years construction experience as a Miner
    What We Can Offer You:
    A comprehensive compensation package including bonuses and site-specific benefits
    The ability to make a difference and lasting impact
    Work in a dynamic, collaborative, progressive, and high-performing team
    Opportunities to grow and learn with industry colleagues
    Access to a variety of career opportunities across the organization
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  • Geologist at Bulyanhulu Gold Mine

    Geologist (01) Vacancy
    Position Description
    Bulyanhulu Gold Mine is seeking to recruit a Geologist to join and grow our team. This role is responsible to oversee and direct all activities related to the development of underground mining operations, ensuring safe, efficient, and cost-effective construction and maintenance of underground infrastructure.
    Join our exceptional team and embody Barrick’s core values as you work with us. We are in search of individuals who can champion Barrick’s DNA by:
    Communicating Honestly, Transparently, and Acting with Integrity
    Exhibiting a Results-Driven approach
    Delivering solutions that are Fit for Purpose
    Dedicating themselves to Building a Sustainable Legacy
    Taking Responsibility and being Accountable
    Committing to Zero Harm
    Cultivating strong and meaningful Partnerships
    If you’re ready to contribute to our world-class team while embracing these values, we encourage you to apply and become a valued member of our diverse workforce.
    Reporting to: Senior Geologist
    Duration: Permanent
    Responsibilities:
    Undertake high-level and quality geological drilling supervision, core logging, production and geological data entry, sectional interpretation, level plans (flitches), solid modeling, and block modeling in a timely fashion.
    Ensure any ore drive development is kept on ore at ALL times, and FW drives are developed at a consistent standoff from the orebody
    Share geometallurgical knowledge of the orebodies with metallurgists to improve the recovery
    Ensure geological information is used to optimize mining
    Planning, organizing, and controlling Drilling budgets.
    Ore zone identifications and interpretations, projection of formlines on plan view (level plans), and cross sections.
    Detailed geological and structural core logging, sampling, and interpretation of results.
    Buly MRM Drilling and Mapping reports (Weekly, Monthly, Quarterly) writing.
    Ensure plans for all headings are updated daily.
    Ensure regular updates of geological/structure maps.
    Ensure the timely delivery of accurate geological data, knowledge, reports, and documents, including end-of-month geology reports, royalty reports, and quarterly reports.
    Assist daily with supervision of UG grade control drilling, logging, and sampling.
    Assist with and participate in training programs for the development of all Geologists, Geological
    Technicians and Assistants in various aspects of geology, including detailed core logging and interpretation.
    Ensure appropriate sample and assay quality control measures are in place, adhered to, monitored, and reported on.
    Participate in the collection of structural, lithological, and geotechnical data and construction of 3D model format (and other relevant formats) that can be incorporated into block models.
    Qualification Requirements:
    Degree in Geology or a Similar qualification in work workplace
    Experience and Skills Requirements:
    Good computer skills, Datamine software, Vulcan, Leapfrog, MS Office software Acquire Database software
    Time Management & Planning
    Communication Skills English and Swahili
    2 years of geology experience in mining and exploration:
    Underground Mining or gold narrow vein
    What We Can Offer You:
    A comprehensive compensation package including bonuses and site-specific benefits
    The ability to make a difference and lasting impact
    Work in a dynamic, collaborative, progressive, and high-performing team
    Opportunities to grow and learn with industry colleagues
    Access to a variety of career opportunities across the organization
    We are committed to a safe work environment, sending every person home safe and healthy every day, and leaving a sustainable legacy on our host communities.
    Thank you for your application; however, only those selected for an interview will be contacted
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  • Relationship Manager Private Banking – Head Office NBC at NBC

    NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services.
    Job Summary
    To develop and grow relationships with Affluent customers, and growing the customer base through targeted sales efforts and the delivery of impeccable service.
    Delivers a high level of service and personal attention to the Bank’s quality customers, with the aim of developing significant sales and new business and providing a high level of retention of existing clients business.
    Job Description​
    Key Accountabilities
    Solution sales to new and existing customers & Relationship Management.
    •Achieve agreed sales target for customers (upgrades and new to bank), new accounts, assets and liabilities and any other products as may be assigned.
    •Conduct a detailed need analysis for all existing and potential customers to determine which product will suit their needs.
    •Ensure proactive selling of alternative delivery channels (internet banking, insurance products, etc.) to all clients.
    •Based on proactive sales or leads referred from other sources, ensure contacts to potential new customers are done and offer them packaged financial solutions based on a detailed assessment of their needs.
    •Increase product penetration for existing customer base by reviewing their portfolio to determine potential cross sells and pro-actively recommend new products to customers.
    •Conduct financial planning for customers to play a pro-active role in increasing their wealth.
    •Achieve agreed sales target for customers (upgrades and new to bank), new accounts, assets and liabilities and any other products as may be assigned.
    •Continuously monitor utilization of credit facilities and investment avenues. Identify and resolve underutilization by contacting customers to determine the reasons and escalating service issues.
    •Manage the banking relationships for portfolios of high-net-worth customers which may include senior local political figures and well known business people
    •Conduct regular customer visits and motivate focused social events and individual entertainment to build long-term relationships.
    •Take accountability for the relationship with the Client, across all hierarchical levels, which incorporates integrating and coordinating all contacts between the Bank and the Client.
    •Manage own calling program including identifying names to call in a particular month and setting up meeting, obtain advise from Head of Affluent where required.
    •On a monthly basis, compile a report on calling programs for the month and personal sales progress against the targets as agree. Present the report to the Head of Affluent.
    Customer Experience
    •Monitor operational delivery of customer requirements, summaries systemic failures and raise to the Head of Affluent for further follow-up at EXCO level.
    •Log complaints and action general queries, track the resolution and respond to clients within a reasonable time.
    •Always provide quality and professional service and support to customers. (world class customer service).
    Compliance and Risk Management
    •Ensure that processes, control requirements and risk management frameworks that have been designed for the area are understood by all members of the team.
    •During scheduled audits and management assurance reviews, ensure that all information required by the auditors are provided timeously.
    •Log all Risk and Loss events as a result of error or fraud highlighted in the department. Ensure that the issues are thoroughly investigated and closed or escalated as per policy.
    •Monitor compliance training undertaken by team members and ensure that they complete the required training within prescribed timelines.
    •Review the portfolio from a compliance perspective on a monthly basis and ensure that all documentation required for all clients including those related to KYC, AML and SANCTIONS are up to date.
    •Follow the Retail end to end account opening ensuring new accounts are authorized and KYC compliant. Escalate any items that exceed the agreed service level timelines or where there are unresolved KYC requirements, to management in Operations.
    •Check and approve each new account application and loan document.
    Business Management.
    •Drive customer engagement activities in branches
    •Based on gaps identified, motivate requests to the manager for additional resources including people, budget and equipment.
    •Obtain a thorough understanding of the business unit’s strategy and explain it to team members in such a way that they understand the contribution they have to make.
    •Explain targets and take accountability for the monitoring and achievement of performance objectives in the department in terms of employee satisfaction, customer experience, cost performance, return on investments, risk, and compliance and governance requirements. Create quarterly and monthly plans to ensure delivery for the year.
    •Conduct basic statistical analysis to track performance variances and determine the root causes of errors. Make recommendations for productivity or process enhancements to process owners.
    •Implement productivity improvement measures by coaching staff on any new processes or on their areas for improvement.
    Other duties
    •Carry out other duties as assigned by the Branch Manager.
    •Prepare various reports and business proposals for management approval
    Education and Experience Required:

    Bachelor’s degree in business administration or its equivalent
    4 and above years of  banking experience (preferably from Branch)
    Broad knowledge of banking practice (Product knowledge) and bank regulations

    Knowledge, Skills and competences required:  

    Strong Customer Service management
    Communication skills verbal and written.
    Listening skills
    Relationship Management
    Financial Management and analytical skills
    Bank Products awareness
    Selling and negotiation skills
    Awareness of BOT Regulation
    Risk Management
    Credit risk
    Operation risk
    Market risk

    Qualifications
    Accountability, Bachelor’s Degree – Business, Commerce and Management Studies, Customer Excellence – Service Delivery (Meets all of the requirements), Digital familiarity (Meets all of the requirements), Effective communication – Basic (Meets all of the requirements), Experience in a similar environment, Openness to change (Meets some of the requirements and would need further development), Product and/or Service Knowledge (Meets all of the requirements), Relationship building (Meets some of the requirements and would need further development)
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  • Head Teacher at Snow White Montessori Daycare & Pre-school

    Head Teacher
    Snow White Montessori Daycare & Pre-school is an early childhood education facility, typically catering to young children from infancy through preschool age.
    Our objectives are to create a nurturing, educational, and child-centered environment that supports each child’s holistic development. We encourage children to take care of themselves, make choices, and complete tasks on their own within a safe, supportive environment.
    Also, we encourage children to develop self-confidence by promoting problem-solving and self-help skills in daily activities. We are looking for a trustworthy and reliable Head Teacher who will oversee all our administrative and academic tasks within the school.
    Duties:
     

    Act as a point of contact for students and parents, addressing inquiries and resolving issues with professionalism.
    Ability to teach in absence of other teachers.
    Assist in managing daily administrative tasks, including scheduling, communications, and records-keeping.
    Coordinate and facilitate in managing logistics; such as school bus for students to and from school. Manage school supplies, order resources, and coordinate events.
    Preparing calendar for school academic year.
    Maintain accurate student records and databases, ensuring confidentiality and data integrity
    Assist in budget management and financial reporting, including tracking school expenses, and tracking unpaid school fees.
    Support the development and implementation of school policies and procedures, ensuring compliance with educational regulations.

     
    Qualification Requirements:

    A  Diploma in early learning education or similar field.
    2-3 years’ experience in teaching nursery students.
    Excellent leadership, organizational, management, and communication skills.
    Strong problem-solving and analytical skills, as well as the ability to remain professional.
    A willingness to work overtime.

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  • Head of Finance Position at Exim Bank Comoros

    Head of Finance Position – Exim Bank Comoros
    We Are Hiring
    Position: Head of Finance – Exim Comoros
    Reporting to: CEO
    Responsible for: Finance Team
    Department: Finance
    Location: Moroni, Comoros
    Hours of Work: 7am–4pm Monday to Friday
    Work placement directory
    1. Purpose of Job
    The CFO is responsible for leading the bank’s financial strategy, ensuring strong financial governance, protecting shareholder value, maintaining regulatory compliance, and driving sustainable profitability. The position oversees all financial operations including budgeting, capital planning, financial reporting, balance sheet optimization and serving as a key advisor to the CEO and Board.
    2. Core Responsibilities

    Monthly Finance & Accounting
    Business Strategy & Planning
    Regulatory Reporting & Compliance
    Cost Management
    Balance Sheet Management
    Handling complaints from other departments
    GL monitoring – interest accruals and provisioning; Finance GL reconciliation
    End of month activities – schedules preparation and posting; reconciliation
    Maintenance of Fixed asset register – recording; reconciliation and movement controls
    Quarterly accounts publications – accuracy and timely; end-to-end – CIA & Board approval
    Preparation financial statements and reports
    Monitor and review finance officers’ daily activities
    Review and authorize financial transactions processed
    Prepare reports required by the regulatory authority and other stakeholders – management
    Review reports to regulatory authorities such as weekly return, bi-weekly returns; NPS, NOP and monthly
    Ensure compliance of statutory regulations of BCC
    Process short time financial planning and projections
    Preparing the budget
    Any other duties as assigned

    3. Skills

    Graduate in Accounts / Finance
    Relevant experience in finance
    Good analytical skills
    Good communication skills

    4. Qualities

    Honesty and integrity
    Observe confidentiality at all times
    Good team player and hard working

    5. Other

    Carry out work in accordance with banks procedures
    Perform the assigned tasks with due diligence
    Eliminate waste of whatever form, suggest the use of new practices and contribute to the continuous improvement of the bank

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  • Head Of Liabilities at HR World Ltd

    HR World Ltd, on behalf of our client, we are looking for a strategic and result-oriented Head of Liability who will be responsible for developing and managing deposit products, driving deposit mobilization strategies, ensuring compliance with regulatory requirements, and leading a high-performing team to achieve the Bank’s liability growth targets.
     
    RESPONSIBILITIES:

    Design, launch, and manage deposit products tailored to customer needs.
    Develop and execute deposit mobilization strategies aligned with the Bank’s vision and regulatory requirements.
    Build, mentor, and inspire a high-performing Liabilities Team with clear performance targets.
    Drive marketing and business development campaigns to boost customer acquisition, retention, and brand visibility.
    Ensure compliance with Bank of Tanzania regulations and internal policies on deposit mobilization and management.
    Monitor market trends and competitor activities to recommend innovative deposit products and pricing strategies.
    Establish and maintain strong relationships with key clients to enhance customer loyalty and deposits growth.
    Prepare regular reports on deposit mobilization performance and present to senior management.
    Collaborate with other departments to ensure smooth operations and cross-selling opportunities.

     
    QUALIFICATIONS:

    Bachelor’s Degree in Finance, Business Administration, or related field; a Master’s Degree is an added advantage.
    Minimum of 7–10 years of progressive experience in Financial Institution, with at least 3 years in a leadership role within liabilities or deposits management.
    Strong business development, marketing, and relationship management skills.
    Ability to analyze market trends, identify opportunities, and implement innovative solutions.

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  • Business & Digital Workplace Analyst at World Vision

    With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
    Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
    Key Responsibilities:
    MAJOR RESPONSIBILITIES
    Digital Workplace Planning (10%)

    Provide support to develop, implement, operate, and maintain End User Digital Technologies.
    Facilitates and provides input to the design/development process.
    Support the development of customer satisfaction levels and ensure they are achieved through established metrics against SLAs.
    Establish the definition and implementation of virtual, physical, and mobile digital workspace solutions. Develop and establish the digital workplace environment.
    Make strategic recommendations for the adoption, and innovative use of digital IT workspace technologies to improve business and teaching/learning processes, communication, and collaboration.

    End Results

    Service level metrics and agreements defined
    Defined tools and processes for the digital workplace

    Digital Workplace Support (30%)

    The first point of contact and day-to-day technical support to end users
    Generates activity and status reports.
    All works will be managed through customer support System– ensure that all reported calls are logged in and managed through S-MAX
    Research trouble issues, which affect multiple clients. (Problem Management) take part in frequent occurring incidents solving mechanism by preparing video tutorials, brief documents and prepare on job training for staff.
    Develops checklists and scripts for resolving routine incidents and develop/update knowledge base database for sharing over the international office.
    Provides responsive support for problems found during normal working hours as well as outside normal working hours.
    Provide effective support in configuration of Office 365 tools like (Outlook, One-drive, Ms-teams, office applications) and Box platform for staffs.
    Take a lead for the deployment of new or upgraded images, software and hardware for multiple clients.
    Installs and performs repairs to hardware, software, and peripheral equipment, following design or installation specifications.
    Creates temporary solutions until permanent solutions can be implemented.
    Developing laptop configuration checklist and conduct annual/bi-annual preventive maintenance for respective offices IT equipment
    Ensures that all technical resources are available for the meetings including video conferencing.
    Conduct regular customer experience and satisfaction surveys.
    Improvement Lead the continuous improvements and offerings to the end users via proactive measurement, evaluation, and ideation.
    Conduct regular monthly monitoring visits in its operational areas and come up with reports that can be used as an input for WV strategic plan and GTD move forward layout.

    End Results

    Technical support, documentation, and reporting of end-user requests, status, and resolution.
    Resolution of reoccurring issues.
    Service support checklists
    Collaboration with vendors for solutions to client issues
    Escalation of incident for requests that need the 2nd  level of support and follow the status to update users
    Users alignment with the updated technology available
    Staffs get appropriate support with desk side support or remote support using remote tools

    Training, Learning & Development (10%)

    Lead the process of conducting training needs assessment
    Provides documentation and training for staff.
    Establish training content (webinar/documents/video) and facilitate online and onsite training

    End Results

    Training needs assessment reports
    Training, learning, and development plans

    Business Communications & Consulting (10%)

    Promotes an understanding of IT roles, processes, and activities to the business units.
    Supports and participates in the formal reporting of project status.
    Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from the initial requirements phase to the final implementation phase of projects.
    Actively participates in the creation, review, and analysis of user stories/epics in projects utilizing agile development methodology.

    End Results

    IT Value proposition statements Project status reports
    IT communication plans Digital transformation stories

    Information and Data Security (10%)

    Secure user credentials, wireless credentials, admin passwords
    Encourage users to involve in Security awareness trainings provided online as part of World Vision GTD’s Information Security Awareness program
    Ensure data protection with strong antivirus and internet security applications
    Assist users to take regular data back up with cloud storage for all necessary enterprise documents with enterprise applications
    Ensure users compliance to GTD policies implementation

    End Results

    To insure the available tools are installed
    To secure organizational information to computers reported that needs the 3rd party support is needed
    Latest antiviruses are installed to make sure information is secured

    Network & Connectivity Management (20%)

    Monitor network to ensure network functionality and availability to all system users.
    Configuration of network devices such as Cisco routers, Switches, Cisco Meraki and other devices.
    Take lead of Local Area Network (LAN) Installation, upgrading and maintenance.
    Install, maintain, troubleshoot, and repair cabled, wireless and other network infrastructure
    Work with Internet Service Providers (ISPs) to ensure the Service Level Agreements (SLAs) are adhered to and outages are reported and escalated in a timely manner with rebate given for downtimes experienced.

    End Results

    Robust and reliable network with very low latency and downtime and high security to allow successful delivery of quality programs as per WV strategy and policies

    Service Level Management and Business Value Realization (10%)

    Work with various business units to drive utilization of IT services and solutions to drive maximum value from the investment.
    Supervise on-site preventative maintenance of infrastructure
    Monitors services provided by vendors to ensure service levels meet requirements.
    Evaluate vendor solutions to ensure compliance with requirements and cost-effectiveness in the digital workplace.
    Engages the hardware vendors on issues to remedy issues or escalates for support including warranty support.
    May resolve invoice discrepancies.

    End Results

    To ensure SLA is met in addressing any ticket raised
    Evaluation of vendor service to ensure compliance with requirements and agreed to service levels (SLAs & OLAs).
    Invoices are accurate and discrepancies are resolved, if required.

    Enterprise Software & Cloud Systems Management
     

    Support planning, analysis, design, development, testing, deployment, and maintenance of software solutions across the organization.
    Identify opportunities to improve systems, automate processes, and introduce new technologies aligned with organizational strategy.
    Engage business units to gather requirements, document workflows, analyze systems, and translate needs into technical specification.
    Provide system training, develop learning materials, and support users during system rollouts and upgrades to ensure proper adoption.
    Assist in managing cloud-hosted applications and infrastructure on Amazon Web Services (AWS) and work with IT teams to ensure cloud services are secure, scalable, and compliant.
    Participate in requirements gathering, testing, and support for integrations between internal systems and third‑party platforms/systems.
    Support CI/CD practices by collaborating with development teams to automate deployment pipelines, monitor systems, manage configurations, and streamline deployments to ensure reliable release cycles and improved system performance

    End Results

    Reliable, secure, and well-performing enterprise software and cloud systems
    Enhanced business efficiency and process optimization
    Well-documented requirements and strong user adoption
    Faster and more stable software release cycles

    Required Professional
    Experience 4-5 years of relevant technical or business work experience.
    Requires working knowledge of business operations and systems requirements processes.
    Communication for Results: Excellent communication skills with the ability to engage and coherently communicate with internal and external stakeholders.
    Demonstrate depth of Business Enterprise Knowledge.
    Process change management.
    Required Education, training, license, registration, and certification
    Bachelor’s degree in Computer Science or another related field. Or equivalent work experience.
    Preferred Knowledge and Qualifications

    Good customer service skills and experience
    Excellent business relationship skills
    Ability to relate technical issues to a largely non-technical audience
    Effective in written and verbal communication in English
    Good problem-solving and analytical skills
    Exceptional analytic and troubleshooting skills for solving problems.
    Strong understanding of the Software Development Lifecycle (SDLC), including requirements gathering, system analysis, design, development, testing, deployment, and maintenance.
    Hands-on experience with PHP frameworks, especially CodeIgniter 4, including RESTful API development, modular architecture, and secure coding practices.
    Strong knowledge of code version control practices and tools such as Git, GitHub, GitLab, or Bitbucket
    Knowledge of CI/CD tools and practices, including automated builds, testing, version control (Git), code review workflows, and deployment automation pipelines.
    Knowledge of AWS cloud services such as EC2, S3, IAM, VPC, RDS, CloudWatch, and experience managing secure and scalable cloud environments.
    Experience integrating systems using APIs, webhooks, REST services, messaging queues, or SFTP-based data exchange.
    Understanding of database systems (MySQL, MariaDB, PostgreSQL, SQL SERVER) including query optimization, schema design, and backups.
    Familiarity with containerization and orchestration tools (Docker, Docker Compose, Kubernetes), and awareness of microservices concepts.
    Basic knowledge of Linux server administration, package management, shell scripting, and service configuration.
    Technical certification in one or more IT disciplines as follows:
    ITIL Certification is preferred.
    CCNA Certification is preferred.
    MCP Certification is preferred
    PMP Certification is preferred

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  • Laboratory Technician at IHI

    Job Description
    Position Summary

    We are looking a Laboratory Technician who will be stationed at Bagamoyo Office. The Laboratory Technician will support the implementation and daily operation of studies conducted under Good Laboratory Practice (GLP) standards. The position involves maintaining insectary facilities and equipment, rearing mosquitoes, preparing specimens for experiments, and performing entomological fieldwork in accordance with established Standard Operating Procedures (SOPs).

    Responsibility:
    Responsibilities

    Assist in the implementation and day-to-day management of insectary studies following GLP standards.
    Maintain insectary facilities and equipment according to SOPs.
    Ensure all equipment is in proper working condition, record daily room temperatures, and report any malfunctions to the Insectary Manager.
    Maintain all insectary equipment in good condition and ensure proper custody.
    Rearing and maintenance of mosquito colonies, including; Feeding larvae with fish food.
    Feeding adult mosquitoes using human arm or membrane feeding techniques.
    Prepare mosquitoes for experimental procedures as specified in SOPs.
    Conduct entomological fieldwork and sample collection as assigned by the Insectary Manager.
    Accurately record data and maintain laboratory documentation in compliance with GLP and institutional requirements.
    Participate in all required training programs related to entomological and GLP practices.
    Perform any additional duties as assigned by the Insectary Manager.

    Skill :
    Desired Skills

    Experience in mosquito rearing and feeding assay techniques.
    Experience in mosquito dissection.
    Experience in conducting entomological fieldwork.
    GLP Training and awarness.

    Qualification Required:
    Essential Qualification

    Diploma in Laboratory sciences or a related field.

    Experience :
    Required Experience

    Experience working in insectary environment.
    Understanding of GLP standards and laboratory safety procedures.

    Preferred Language Skill :
    Prefered Language

    Excellent communication in both English & Swahili

    Job Opening date : 20-Nov-2025
    Job closing date : 03-Dec-2025

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  • Relationship Manager Private Banking at NBC

    NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services.
    Job Summary
    To develop and grow relationships with Affluent customers, and growing the customer base through targeted sales efforts and the delivery of impeccable service.
    Delivers a high level of service and personal attention to the Bank’s quality customers, with the aim of developing significant sales and new business and providing a high level of retention of existing clients business.
    Job Description​
    Key Accountabilities
    Solution sales to new and existing customers & Relationship Management.
    •Achieve agreed sales target for customers (upgrades and new to bank), new accounts, assets and liabilities and any other products as may be assigned.
    •Conduct a detailed need analysis for all existing and potential customers to determine which product will suit their needs.
    •Ensure proactive selling of alternative delivery channels (internet banking, insurance products, etc.) to all clients.
    •Based on proactive sales or leads referred from other sources, ensure contacts to potential new customers are done and offer them packaged financial solutions based on a detailed assessment of their needs.
    •Increase product penetration for existing customer base by reviewing their portfolio to determine potential cross sells and pro-actively recommend new products to customers.
    •Conduct financial planning for customers to play a pro-active role in increasing their wealth.
    •Achieve agreed sales target for customers (upgrades and new to bank), new accounts, assets and liabilities and any other products as may be assigned.
    •Continuously monitor utilization of credit facilities and investment avenues. Identify and resolve underutilization by contacting customers to determine the reasons and escalating service issues.
    •Manage the banking relationships for portfolios of high-net-worth customers which may include senior local political figures and well known business people
    •Conduct regular customer visits and motivate focused social events and individual entertainment to build long-term relationships.
    •Take accountability for the relationship with the Client, across all hierarchical levels, which incorporates integrating and coordinating all contacts between the Bank and the Client.
    •Manage own calling program including identifying names to call in a particular month and setting up meeting, obtain advise from Head of Affluent where required.
    •On a monthly basis, compile a report on calling programs for the month and personal sales progress against the targets as agree. Present the report to the Head of Affluent.
    Customer Experience
    •Monitor operational delivery of customer requirements, summaries systemic failures and raise to the Head of Affluent for further follow-up at EXCO level.
    •Log complaints and action general queries, track the resolution and respond to clients within a reasonable time.
    •Always provide quality and professional service and support to customers. (world class customer service).
    Compliance and Risk Management
    •Ensure that processes, control requirements and risk management frameworks that have been designed for the area are understood by all members of the team.
    •During scheduled audits and management assurance reviews, ensure that all information required by the auditors are provided timeously.
    •Log all Risk and Loss events as a result of error or fraud highlighted in the department. Ensure that the issues are thoroughly investigated and closed or escalated as per policy.
    •Monitor compliance training undertaken by team members and ensure that they complete the required training within prescribed timelines.
    •Review the portfolio from a compliance perspective on a monthly basis and ensure that all documentation required for all clients including those related to KYC, AML and SANCTIONS are up to date.
    •Follow the Retail end to end account opening ensuring new accounts are authorized and KYC compliant. Escalate any items that exceed the agreed service level timelines or where there are unresolved KYC requirements, to management in Operations.
    •Check and approve each new account application and loan document.
    Business Management.
    •Drive customer engagement activities in branches
    •Based on gaps identified, motivate requests to the manager for additional resources including people, budget and equipment.
    •Obtain a thorough understanding of the business unit’s strategy and explain it to team members in such a way that they understand the contribution they have to make.
    •Explain targets and take accountability for the monitoring and achievement of performance objectives in the department in terms of employee satisfaction, customer experience, cost performance, return on investments, risk, and compliance and governance requirements. Create quarterly and monthly plans to ensure delivery for the year.
    •Conduct basic statistical analysis to track performance variances and determine the root causes of errors. Make recommendations for productivity or process enhancements to process owners.
    •Implement productivity improvement measures by coaching staff on any new processes or on their areas for improvement.
    Other duties
    •Carry out other duties as assigned by the Branch Manager.
    •Prepare various reports and business proposals for management approval
    Education and Experience Required:

    Bachelor’s degree in business administration or its equivalent
    4 and above years of  banking experience (preferably from Branch)
    Broad knowledge of banking practice (Product knowledge) and bank regulations

    Knowledge, Skills and competences required:  

    Strong Customer Service management
    Communication skills verbal and written.
    Listening skills
    Relationship Management
    Financial Management and analytical skills
    Bank Products awareness
    Selling and negotiation skills
    Awareness of BOT Regulation
    Risk Management
    Credit risk
    Operation risk
    Market risk

    Qualifications
    Bachelor`s Degrees and Advanced Diplomas – Business, Commerce and Management Studies, Customer Acquisition Management (Proficient), Customer Excellence – Service Delivery (Meets all of the requirements), Digital familiarity (Meets all of the requirements), Effective communication – Basic (Meets all of the requirements), Experience in a similar environment, Openness to change (Meets some of the requirements and would need further development), Product and/or Service Knowledge (Meets all of the requirements), Relationship building (Meets some of the requirements and would need further development)
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