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Job Overview

Business Segment: Corporate & Investment Banking

Location: TZ, undefined, Dar es Salaam, Kinondoni Road

Job Type: Full-time

Job Ref ID: 80412586A-0001

Date Posted: 10/1/2025

 

Job Description

The Senior Manager, Product – Trade Finance & Working Capital Management is a leadership role within Stanbic Bank Tanzania’s Corporate and Investment Banking (CIB) Transaction Banking division. This position is responsible for developing and executing the strategy for our trade finance and working capital products to drive significant growth and revenue.
You will be the key product champion for all trade and working capital solutions, including letters of credit, guarantees, supply chain finance, and invoice discounting. This role requires a deep understanding of market trends, customer needs, and the competitive landscape to ensure our product offerings are relevant and market leading. You will also be responsible for fostering strong client relationships, shaping product offerings, and collaborating with sales and other internal teams to deliver tailored solutions to a diverse client base in Tanzania and across key economic corridors.
This role is a unique blend of product management, strategy, and business development. You will be accountable for achieving financial targets, managing product-related risks, and contributing to the overall strategic objectives of the Transaction Banking business.
 

Qualifications

Type of Qualification: First Degree
Field of Study: Finance, Economics, Business Administration, or a related field is required. A master’s degree is strongly preferred.
Experience Required
Solutioning
Transaction Banking
8-10 years
In transaction banking, corporate banking, or financial services, with a specific focus on trade finance and working capital products.
8-10 years
Advanced understanding of functional area and a competent understanding of the overall CIB business and competitive environment with broad knowledge across more than one discipline.
8-10 years
Demonstrate a track record of identifying and implementing alternative / multiple solutions across a single market contributing to market growth

Additional Information

Behavioural Competencies:

Articulating Information
Challenging Ideas
Cross-Functional Collaboration
Convincing People
Developing Strategies
Examining Information
Generating Ideas
Interpreting Data
Making Decisions
Managing Tasks
Pursuing Goals
Seizing Opportunities
Upholding Standards

Technical Competencies:

Strategic Thinking
Product Strategy and Management
Product Development and Innovation
Business Growth and Sales Enablement
Market Analysis and Intelligence
Client Relationship Management
Risk and Compliance
Financial Accountability
Market Share Analysis and Competitiveness
Market Analysis and Intelligence
Strong understanding of trade finance instruments

Leadership Competencies:

Stakeholder Management
Leading Courageously
Influencing Others
Customer and Client Focused Innovation
Driving Delivery of Results
Inspiring Performance for Execution
Holding People Accountable
Aligning Business to Strategy

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Career Opportunity at Air Tanzania: Cabin Crew (80 Posts)
About Air Tanzania Company Limited (ATCL) Air Tanzania Company Limited (ATCL) is a Limited Liability Company incorporated under the Companies Act (CAP 212) 2002, following the dissolution of the former Air Tanzania Corporation (ATC). The company is 100% owned by the Government of the United Republic of Tanzania. ATCL is currently implementing a 5-year Corporate Strategic Plan (2022/23-2026/27) to strengthen its fleet and provide reliable, seamless, safe, and high-quality services. To support its expansion ambitions and enhance flight operations, ATCL invites applications from qualified candidates for the position of Cabin Crew.
Position: Cabin Crew (80 Posts)
Minimum Entry Qualifications

Must be a holder of a Form IV Certificate with four credit passes, one of which should be English.
Must hold an Ab-Initio Certificate from a recognized Aviation Institution or equivalent qualification, plus a Cabin Crew Member Certificate issued by the Tanzania Civil Aviation Authority (TCAA).
Must have an arm reach of 212 cm while standing.
Must have an acceptable level of BMI.
Must have no visible tattoos while in Air Tanzania crew uniform.
Must be fluent in both written and spoken English and Swahili.
Knowledge of an extra international language will be an added advantage.
The candidate must fulfill Cabin Crew Member Manual requirements when applicable.

Duties and Responsibilities

Maintain safety, security, comfort, and welfare of passengers and fellow crew members in cabin operations.
Ensure adherence to all policies and regulations for timely completion of all duties as assigned by the respective Purser/Senior Crew.
Ensure that customers receive the best possible service as per ATCL cabin service procedures and standards.
Support delivery of world-class passenger service and assist in achieving on-time performance.
Provide liaison assistance between passengers and the flight crew.
Maintain proper utilization and handover of in-flight catering items, materials, and good care of in-flight equipment.
Ensure that cabin operations are conducted in accordance with applicable regulations and standards of the organization.
Report all flight incidents to the Purser/Senior Cabin Crew Member.
Accept and carry out changes to planned roster/duty as required.
Cooperate with the Purser/Senior Crew to ensure passenger complaints are promptly addressed.
Oversee safety, service, and scheduling procedures.
Collect feedback regarding the service, timing, and report with recommendations to the Purser/Senior Cabin Crew Member.

Terms and Conditions

Ten (10) years contract for Tanzanians with attractive remuneration and fringe benefits as per ATCL Salary Structure and Incentive Scheme.

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Career Opportunity at Air Tanzania: Accountant I (Cost Accounting) (1 Post)
About Air Tanzania Company Limited (ATCL) Air Tanzania Company Limited (ATCL) is a Limited Liability Company incorporated under the Companies Act (CAP 212) 2002, following the dissolution of the former Air Tanzania Corporation (ATC). The company is 100% owned by the Government of the United Republic of Tanzania. ATCL is currently implementing a 5-year Corporate Strategic Plan (2022/23-2026/27) to strengthen its fleet and provide reliable, seamless, safe, and high-quality services. To support its expansion ambitions and enhance flight operations, ATCL invites applications from qualified candidates for the position of Accountant I (Cost Accounting).
Position: Accountant I (Cost Accounting) (1 Post)
Minimum Entry Qualifications

Must be a holder of a Bachelor’s Degree or Advanced Diploma in one of the following fields: Accountancy, Finance, Business Administration/Commerce majoring in Accountancy, or equivalent qualification from a recognized institution.
Must hold either CPA(T), ACCA, ACA, CIMA, or equivalent professional qualification recognized by the NBAA.
Must have four (4) years of working experience.

Duties and Responsibilities

Collect cash and cheques and pay authorized petty cash.
Reconcile cash balance.
Prepare revenue accounts documentation.
Dispatch voucher lists to Head of Sections.
Make batching of payment vouchers as per cashbook.
Maintain Petty Cash Book and Register.
Carry out regular bank reconciliation.
Record financial transactions in the accounting system.
Perform any other official duties as may be assigned by the supervisor.

Terms and Conditions

Ten (10) years contract for Tanzanians with attractive remuneration and fringe benefits as per ATCL Salary Structure and Incentive Scheme.

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Career Opportunity at Air Tanzania: Ramp Assistant II (4 Posts)
About Air Tanzania Company Limited (ATCL) Air Tanzania Company Limited (ATCL) is a Limited Liability Company incorporated under the Companies Act (CAP 212) 2002, following the dissolution of the former Air Tanzania Corporation (ATC). The company is 100% owned by the Government of the United Republic of Tanzania. ATCL is currently implementing a 5-year Corporate Strategic Plan (2022/23-2026/27) to strengthen its fleet and provide reliable, seamless, safe, and high-quality services. To support its expansion ambitions and enhance flight operations, ATCL invites applications from qualified candidates for the position of Ramp Assistant II.
Position: Ramp Assistant II (4 Posts)
Minimum Entry Qualifications

Must be a holder of a Certificate of Secondary Education.
Must have a Certificate in an aviation-related course.
Knowledge of the aviation industry and all airport ground support facilities will be an added advantage.

Duties and Responsibilities

Gather, input, and process all data and documentation required for secure manual, automated, or computerized systems, including weather reporting and NOTAMs (if required), LDM, PSM, special loads, cargo, mail, DGR, steps, GPU, ASU, fuel, catering, and crew change.
Carry out pre-arrival inspections, aircraft, and aircraft footprint area hazard/FOD checks.
Lead the turnaround process, ensuring all relevant equipment, resources, and services are in place to complete a safe, secure, and efficient on-time turnaround.
Ensure timely and effective communication with all relevant parties, both external and internal.
Coordinate the safe, secure, and efficient customer embarkation and boarding according to procedures.
Report any faults or irregularities with facilities, systems, or processes to the appropriate management, airport authority, and/or crew.
Provide timely and appropriate response to disruption, emergency, or delay situations in the operation.
Manage the offloading and loading procedures of the aircraft.
Perform accurate load reconciliation in line with approved guidelines and manuals.
Communicate aircraft movement messages and delay codes and assist with disruption management.
Assist in the preparation of the RC report and ensure the RC checklist is properly filled and filed.
Perform any other official duties as may be assigned by the supervisor.

Terms and Conditions

Ten (10) years contract for Tanzanians with attractive remuneration and fringe benefits as per ATCL Salary Structure and Incentive Scheme.

Application Process

All applications must be sent through the ATCL Recruitment Portal at https://recruitment.atcl.co.tz and not otherwise. This address can also be found on the Air Tanzania website.
Interested applicants must upload:

A duly signed letter of application addressed to the Managing Director & Chief Executive Officer, Air Tanzania Company Limited, P.O. Box 543, Dar es Salaam.
An updated curriculum vitae (CV).
Certified copies of all certificates (including secondary school, birth certificates), other relevant certificates.
Applicants who are Tanzanians and have studied outside Tanzania should have their certificates approved by relevant authorities (Tanzania Commission for Universities (TCU) or National Examination Council (NECTA)).
Name and address of at least two reputable referees.
Applicant’s reliable contact address, email address, and telephone number.

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General Conditions

Only shortlisted candidates will be informed of the date for the interview.
Women are encouraged to apply.
Misrepresentation of qualifications or any other information on the application shall warrant legal consequences.

Closing Date

Applicants should submit their applications within 14 days from the first date of this announcement, by October 15, 2025.

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Career Opportunity at Air Tanzania: Cabin Crew – Chinese Speaking (HSK4/Intermediate B2) (10 Posts)
About Air Tanzania Company Limited (ATCL) Air Tanzania Company Limited (ATCL) is a Limited Liability Company incorporated under the Companies Act (CAP 212) 2002, following the dissolution of the former Air Tanzania Corporation (ATC). The company is 100% owned by the Government of the United Republic of Tanzania. ATCL is currently implementing a 5-year Corporate Strategic Plan (2022/23-2026/27) to strengthen its fleet and provide reliable, seamless, safe, and high-quality services. To support its expansion ambitions and enhance flight operations, ATCL invites applications from qualified candidates for the position of Cabin Crew – Chinese Speaking (HSK4/Intermediate B2).
Position: Cabin Crew – Chinese Speaking (HS ornamentsK4/Intermediate B2) (10 Posts)
Minimum Entry Qualifications

Must be a holder of a Form IV Certificate with four credit passes, one of which should be English.
Must hold an Ab-Initio Certificate from a recognized Aviation Institution or equivalent qualification, plus a Cabin Crew Member Certificate issued by the Tanzania Civil Aviation Authority (TCAA).
Must have an arm reach of 212 cm while standing.
Must have an acceptable level of BMI.
Must have no visible tattoos while in Air Tanzania crew uniform.
Must have a certificate of Chinese language from a recognized institution.
The candidate must fulfill Cabin Crew Member Manual requirements when applicable.

Duties and Responsibilities

Maintain safety, security, comfort, and welfare of passengers and fellow crew members in cabin operations.
Ensure adherence to all policies and regulations for timely completion of all duties as assigned by the respective Purser/Senior Crew.
Ensure that customers receive the best possible service as per ATCL cabin service procedures and standards.
Support delivery of world-class passenger service and assist in achieving on-time performance.
Provide liaison assistance between passengers and the flight crew.
Maintain proper utilization and handover of in-flight catering items, materials, and good care of in-flight equipment.
Ensure that cabin operations are conducted in accordance with applicable regulations and standards of the organization.
Report all flight incidents to the Purser/Senior Cabin Crew Member.
Accept and carry out changes to planned roster/duty as required.
Cooperate with the Purser/Senior Crew to ensure passenger complaints are promptly addressed.
Oversee safety, service, and scheduling procedures.
Collect feedback regarding the service, timing, and report with recommendations to the Purser/Senior Cabin Crew Member.

Terms and Conditions

Ten (10) years contract for Tanzanians with attractive remuneration and fringe benefits as per ATCL Salary Structure and Incentive Scheme.

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Mwananchi Communications Limited: Creative & Video Editor Opportunity
Mwananchi Communications Limited (MCL), a subsidiary of Nation Media Group (NMG), is Tanzania’s largest independent news network with an award-winning presence in print and digital media, and exciting new ventures in innovation and events ecosystems. We are publishers of leading national news brands Mwananchi, The Citizen, and Mwanaspot in print and digital formats, and proprietors of the Mwananchi Digital suite of products and Nation ePaper and EGazeti web platforms. We are audience-led, market-driven with a clear mission to empower the nation. We are looking for a motivated and highly experienced individual to fill the position of Creative & Video Editor (1 Post).
Position Overview
Purpose: The Creative & Video Editor will be responsible for conceptualizing, editing, and producing high-quality multimedia content that aligns with Mwananchi Communications Limited’s editorial, marketing, and brand objectives. The role requires a blend of creativity, technical editing skills, and storytelling ability to engage diverse audiences across multiple platforms.
Main Responsibilities
Edit and produce videos, motion graphics, and other multimedia content for digital and broadcast platforms.
Deliver projects within deadlines and ensure quality standards are met.
Collaborate with content creators, journalists, marketers, and designers to develop engaging visual stories.
Ensure consistency in branding, tone, and visual identity across all video content.
Capture, edit, and optimize short-form and long-form videos for social media, websites, and campaigns.
Incorporate sound design, graphics, subtitles, and special effects to enhance storytelling.
Maintain organized video archives and media assets.
Stay updated on digital trends, editing tools, and emerging multimedia techniques.
Minimum Qualifications & Experience
Academic: University Degree in Journalism, Diploma in Film Production, Multimedia, Mass Communication, or any related field from an accredited institution.
Experience: At least 2 years of professional experience in video editing, multimedia production, or related field.
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Job Opportunity at Mwananchi Communications Limited
Mwananchi Communications Limited (MCL), a subsidiary of Nation Media Group (NMG), is Tanzania’s largest independent news network with an award-winning presence in print and digital media, and exciting new ventures in innovation and events ecosystems. We are publishers of leading national news brands Mwananchi, The Citizen, and Mwanaspoti in print and digital formats, and proprietors of the Mwananchi Digital suite of products and Nation ePaper and EGazeti web platforms. We are audience-led, market-driven with a clear mission to empower the nation. We are looking for a motivated and highly experienced individual to fill the position of Multimedia Reporter (1 post).
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Position: Multimedia Reporter (1 Post)
Purpose: The Multimedia Reporter will be responsible for gathering, writing, editing, and producing high-quality news content across multiple platforms, including print, digital, video, and social media. The role requires creativity, versatility, and the ability to deliver engaging content under tight deadlines.
Main Responsibilities:

Research, investigate, and report on news stories for digital, print, and broadcast platforms.
Produce compelling multimedia content, including videos, podcasts, photos, and graphics.
Conduct interviews, attend press briefings, and cover live events.
Write clear, accurate, and engaging news and feature articles.
Collaborate with editors, videographers, and digital teams to package stories effectively.
Ensure content adheres to editorial standards, ethics, and legal guidelines.
Monitor social media and digital platforms for story ideas and audience engagement.
Use data analytics to understand audience preferences and improve content performance.
Stay up-to-date with emerging media technologies and trends.

Minimum Qualifications & Experience:

Academic: Basic University Degree in Journalism, Mass Communication.
Experience: 2 years in a newsroom or multimedia reporting environment.

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BRAC Enterprises Tanzania Limited (BETL) Job Vacancy: Operations Officer
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BRAC Enterprises Tanzania Limited (BETL), a registered private company in Tanzania working as a social enterprise, is seeking applications for the position of Operations Officer.
About BRAC Enterprises Tanzania Limited (BETL)
BRAC is one of the largest providers of non-formal education globally, with schools in Bangladesh for over 30 years and internationally since 2002. BRAC runs a global pre-primary school program in Bangladesh, Tanzania, and Uganda, and is developing markets for early childhood development (ECD) for 3–5-year-olds through its ‘Play Labs’ project in those countries.
In Tanzania, this includes running 30 play labs co-located with the Tanzanian Government and funded through the Yidan Prize. BETL is piloting a cross-subsidy business model for ECD to improve the development of 3–5-year-old children in Tanzania. The goal is to catalyze the ECD private sector by developing a sustainable business model for a low-cost, high-quality, and scalable play-based ECD program. The BETL team recently opened five schools and is launching one mobile ECD program in Dar es Salaam.
Operations Officer
Job Location

Dar es Salaam.

School supplies
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Job Summary
The Operations Officer will be crucial in building the financial and operational capacity of Angaza Affiliates. The role works closely with Affiliate Heads and Caregivers to strengthen compliance, efficiency, and profitability. The Operations Officer supports Affiliates with day-to-day finance and operations, provides training and coaching, and ensures each Affiliate is run as a successful business. This position reports to the Finance & Operations Manager (FOM) and supports the delivery of the wider Angaza Academy business plan.
Education Qualifications

Degree in Finance, Business Administration, or related field.

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Responsibilities
1. Finance Capacity Building & Support

Train Affiliate Heads and designated staff on BETL financial policies and procedures.
Support Affiliates with record-keeping, fee collection systems, and the use of approved financial tools.
Review Affiliate financial records for accuracy and compliance, escalating issues to the FOM.
Monitor fee collection rates and support Affiliates to improve profitability.
Ensure Affiliate compliance with statutory obligations.
Provide on-site coaching to strengthen accountability and reduce financial risks.

2. Operations Support

Guide Affiliates to follow BETL operational procedures and internal controls.
Provide hands-on support in procurement, stock management, and use of local suppliers to maximize cost-effectiveness.
Monitor adherence to BETL safeguarding and quality assurance policies.
Support Affiliates to prepare for audits, inspections, and registrations with government authorities.
Share operational best practices across Affiliates to encourage business growth and efficiency.

3. Logistics and Facilities

Support Affiliates and FOM in arranging cost-effective procurement and delivery of materials.
Monitor and advise on building maintenance, safety, and compliance.
Assist with Affiliate registration processes and liaison with relevant authorities, under FOM guidance.
Support logistics for Affiliate meetings and training.

4. Reporting & Collaboration

Prepare regular reports on Affiliate business performance for the FOM.
Provide feedback on challenges and opportunities to improve Affiliate profitability.
Collaborate with other BETL teams (Quality, HR, Marketing) to provide joined-up business support.
Act as the first point of contact for Affiliate finance/operations issues, escalating complex matters to the FOM.

Required Skills / Capacity

At least 1-year experience in finance/operations support, preferably in a multi-site or franchise/affiliate context.
Strong training and coaching skills; ability to build capacity at the grassroots level.
Knowledge of financial record-keeping, basic accounting, and compliance requirements in Tanzania.
Strong organizational, problem-solving, and communication skills.
Willingness to travel regularly to Affiliate centres.

Employment Details

EMPLOYMENT TYPE: Contractual.
SALARY: Negotiable.

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Why Airtel Africa?

At Airtel Africa, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drive us. If you like “ordinary”, then we are not for you.
We champion diversity. We anticipate, adapt, and deliver solutions that enrich the lives of communities we serve. we roll up our sleeves to win with our customers.
By choosing Airtel, you choose to be part of a winning team. All this in addition to a brilliant opportunity to build a career in your field of expertise, across our different operating companies in Africa.

Airtel Africa is proud to be an equal opportunity employer and remain fully committed to diversity and inclusion in the workplace.

Responsibilities

Financial and Sales Management

Develop and implement sales strategies to achieve hub-level revenue and profitability targets.
Set clear sales goals and KPIs for store supervisors and monitor performance regularly.
Analyze sales reports from all spokes/stores, identify trends, and recommend corrective actions.
Drive upselling, cross-selling, and promotional activities across stores.
Ensure consistent execution of sales campaigns and marketing initiatives.
Work with the assigned shops team to monitor and drive retail KPIs.
Monitors the availability of Airtel products within the assigned Airtel Shops and takes remedial action where necessary.
Manage promotional activities in the Airtel Shops and reports noted problems to higher senior management for action.

Customer satisfaction on service

Oversee handling of customer queries and complaints across all stores.
Ensure Staffs and supervisors are trained in effective complaint resolution.
Monitor customer satisfaction levels and implement improvements where needed.
Ensure customer satisfaction on complaints.
Ensuring G.U.E.S.T [Greet, Understand, Explain, Seek Feedback, and Thank Customer] performance is adhered.
Ensure customer NPS is achieved as per the set standards

Employee Engagement

Supervise and support store supervisors managing individual spokes.
Provide coaching, training, and performance evaluations to supervisors and sales teams.
Foster a high-performance culture focused on customer satisfaction and sales growth.
Ensure staffing levels are adequate and aligned with sales demands.
Monthly review of each shop performance as per the PnL
Drive team Employee Engagement for improved performance and talent retention.
Develop and motivate team members through on job coaching.
Prepare plans to action engagement feedback for team.

Retail Operations & Compliance

Ensure all stores comply with company policies, financial controls, and operational standards.
Monitor stock levels, minimize shrinkage, and ensure timely replenishment.
Conduct regular audits of store performance, presentation, and compliance.
All showroom employees adhere to showroom processes.
Ensure timely Petty cash retirement for the shops.
Implementation & Control of retail operations.
Drive retail operations framework as per shop operations procedure manual.
Drive consistency in ‘look and feel’ of all showrooms and franchise shops.
Partner staff at retail shops management & ensure adherence of the processes

Training

Shops agents to attend timely on all mandatory assigned training

Qualifications

Educational Qualifications & Functional / Technical Skills

Advanced diploma/University Degree in Accountancy/Materials Management/Banking or Business Administration
IT Literacy

Relevant Experience (Type of experience and minimum number of years)

4 or more years’ experience in Retail environment.
2 or more years’ experience in telecommunication industry
Managerial skills

Other requirements (Behavioral etc.)

Business awareness.
Strong analytical skills and problem-solving skills.
Excellent planning skills.
High personal standards and goal oriented.
Excellent interpersonal skills.
Excellent and effective communication skills, both orally and in writing

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Why Airtel Africa?
At Airtel Africa, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drive us. If you like “ordinary”, then we are not for you.
We champion diversity. We anticipate, adapt, and deliver solutions that enrich the lives of communities we serve. we roll up our sleeves to win with our customers.
By choosing Airtel, you choose to be part of a winning team. All this in addition to a brilliant opportunity to build a career in your field of expertise, across our different operating companies in Africa.

Airtel Africa is proud to be an equal opportunity employer and remain fully committed to diversity and inclusion in the workplace.

Responsibilities

Financial and Sales Management

Driving Customer acquisition and revenue growth through Airtel Shops
including (5G & 4G Smartphones, HBB, New GA, AM cash out and cash in, and EVD sales)
Keep records of the daily sales & reconciliation
Generation & report to Retail Experience & Governance Manager on daily, weekly, and monthly shop sales.
Advice management in sales & service improvement initiatives.
Accountable on daily shops reconciliation/stock management.
Understands and drives cost containment initiatives.
Define performance standards across retail footprint.
Work with the assigned shops team to monitor and drive retail KPIs.
Drive shops teams to achieve the key deliverables through Airtel Shops and Airtel partner managed shops
Understands and drives revenue growth initiatives.
Driving Customer acquisition, satisfaction and revenue growth through Airtel Shops

Customer satisfaction on service

Develop mechanisms and collate direct customer feedback on service and business.
Ensure high level of customer engagement initiatives that drive satisfaction.
Handle escalated customer complaints within SLA.
Ensure customer satisfaction on complaints.
Ensuring G.U.E.S.T [Greet, Understand, Explain, Seek Feedback, and Thank Customer] performance is adhered
Ensure customer NPS is achieved as per the set standards

Employee Engagement

Develop and motivate team members through structured on the job coaching.
Conduct briefings with the team members (one on one discussion).
Conducting daily morning meeting.
Ensure each staff has KRA plan in place.
Conducting quarterly assessment on KRA.
Monthly review of each shop performance as per the PnL
Design and implement an effective rewards scheme for showroom team.
Develop and motivate team members through on job coaching.
Prepare plans to action engagement feedback for team.
Top talent career mapping/development

Retail Operations & Compliance

Deliver and cascade strategy.
Overall management of the store, look and feel.
Drive KYC compliance.
Ensure Governance & audit rating is satisfactory.
Ensure all audit issues are closed timely.
All monthly showroom Governance gaps raised to be closed timely.
All showroom employees adhere to showroom processes.
Ensure timely Petty cash retirement for the shops.
Implementation & Control of retail operations.
Drive retail operations framework as per shop operations procedure manual.
Partner staff at retail shops management & ensure adherence of the
processes

Training 

Shops agents to attend timely on all mandatory assigned training

Qualifications

Educational Qualifications & Functional / Technical Skills

Degree in Administration /Materials Management/Banking or Business Administration.
IT Literacy

Relevant Experience (Type of experience and minimum number of years)

5 or more years’ experience in Retail environment.
2 or more years’ experience in banking
Management skills

Other requirements (Behavioral etc.)

Business awareness.
Strong analytical skills and problem-solving skills.
Excellent planning skills.
High personal standards and goal oriented.
Excellent interpersonal skills.
Excellent and effective communication skills, both orally and in writing

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