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Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?
The key purpose of this role is to be part of the frontline team that supports our top Wholesalers at a regional level through joint business planning and brilliantly executing our push and pull strategies to ensure we grow profitable Volume and Market share and achieve our business objectives.
 
Key Roles and Responsibilities:
 
Integrated Business Planning

Use data and market related information to analyze the market and identify opportunities – competitor activity/footprint, route to market strategies, credit offerings, sales and marketing activities
Apply commercial understanding to collaboratively develop integrated plans in-line with short- and long-term business objectives
Understand key marketing concepts (e.g., brand positioning, target segments, key occasions), ABI’s & competitors brands in order to make better commercial decisions and capture opportunities
Budget alignment to support push and pull activities while ensuring visibility of our brands (CAPIN, OPEX)
Identify new opportunities and common problems in the region and synthesize them into the integrated plan
Apply relevant legislation

​

Drive profitable Volume and Share growth through rigorous execution of the business plan
 

Achieve business outputs and tactical outputs as per plan and strategy – Big Bets
Apply financial and commercial acumen, with strict budget management
Develop and execute best in class initiatives
Strong regional and national GA accounts integration critical to drive and achieve the business objectives

POC and Internal Relationship Management
 

Build strong POC relationships and address any issues (pain points) by involving different ABI teams (e.g., Logistics and Finance) ensuring highest level of customer service
Internal customer relationship management, developing social systems to ensure alignment and achievement of the business objectives

Engage and develop the organization

Implement the ABInBev People Cycle with quality and adherence to calendar
Lead capability building amongst teams and individuals, while developing best in class initiatives
Maintain a safe healthy and positive working environment
Lead and direct all engagement activities to ensure high levels of morale and inclusivity

Key Attributes and Competencies:
 

Good interpersonal skills / builds good relationships
Ability to work under pressure
Good verbal and communication skills
Good self-management principles
Ability to adapt to and implement change effectively
Excellent coaching capability
Strives for continuous improvement
Strong leadership skills
Sound judgement and decision-making ability
Excellent numerical, analytical and planning ability

Minimum Requirements:

Relevant Sales/Marketing Degree – Post Graduate business qualification preferable.
Minimum 2 years experience at a Management level within Sales.
Experienced in the In-Home channel and trade schemes (IRS, SIU)
Knowledge of all relevant legislative requirements
Familiar with local market environments
In depth understanding of sales and marketing principles

 
Additional Information:

Band: VII

 
AB InBev is an equal opportunity employer, and all appointments will be made in line with AB InBev employment equity plan and talent requirements. We are a company that promotes gender equality. Internal applicants require Line manager approval. Please note that only short-listed applicants will be contacted. The advert has minimum requirements listed. Management reserves the right to use additional/relevant information as criteria for short-listing.
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We are seeking a dynamic and experienced Branch Manager to lead our Branch in Karatu. As the Manager of our Karatu branch, you will be responsible for overseeing all aspects of branch operations, driving business growth, and ensuring exceptional customer service while maintaining compliance with banking regulations.

Develop and implement strategies to achieve branch performance targets and business growth objectives
Lead, motivate, and mentor a team of banking professionals to deliver high-quality customer service
Manage the branch’s financial performance, including budgeting, forecasting, and expense control
Identify and pursue new business opportunities within the local market
Ensure compliance with all banking regulations, policies, and procedures
Oversee risk management practices and maintain the security of branch operations
Build and maintain strong relationships with key customers and community stakeholders
Collaborate with other departments to implement new products, services, and initiatives
Analyze branch performance data and prepare reports for senior management
Address and resolve complex customer issues and complaints

Qualifications

Bachelor’s degree in Business Administration, Finance, or a related field
Prior experience in Business Banking /Business Development roles will be added advantage
Minimum of 5 years of experience in banking or financial services, with at least 3 years in a managerial role
Proven track record of successfully leading and developing high-performing teams
Strong financial acumen and experience in managing branch profitability
Excellent communication and interpersonal skills, with the ability to build relationships at all levels
Demonstrated ability to make sound decisions and solve complex problems
In-depth knowledge of banking regulations, compliance requirements, and risk management practices
Proficiency in Microsoft Office and banking software systems
Strong analytical skills and attention to detail
Ability to work in a fast-paced environment and adapt to changing priorities
Fluency in English and Swahili (preferred)
Banking certifications are a plus

Additional Information

Behavioral Competencies:

Adopting Practical Approaches
Articulating Information
Challenging Ideas
Convincing People
Exploring Possibilities
Following Procedures
Generating Ideas
Making Decisions
Producing Output
Providing Insights
Showing Composure
Understanding People

Technical Competencies:

Application & Submission Verification (Business Banking)
Banking Process & Procedures
Client Acceptance & Review
Client Knowledge
Processing
Product Knowledge (Business Banking)

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To define, implement, drive and continuously improve the end-to-end pro-active client lifecycle management (i.e. Entrenchment) activities for Personal Banking clients in alignment with Group and Country Client Coverage objectives (e.g., performance measures including financial drivers, transactability and product holding).  To lead a team of entrenchment bankers to achieve the goals and set key performance measures aligned with strategic intent.

Qualifications

Type of Qualification: First Degree
Field of Study: Business Commerce
Type of Qualification: Post Graduate Diploma
Field of Study: Project Management
Experience Required
Personal Banking
Personal and Private Banking
More than 10 years
Experience in developing entrenchment, retention and optimisation functions in retail banking or FMCG environment. Experience with implementing product or segment strategies and initiatives.

Additional Information

Behavioural Competencies:

Adopting Practical Approaches
Articulating Information
Challenging Ideas
Convincing People
Developing Expertise
Embracing Change
Empowering Individuals
Establishing Rapport
Interpreting Data
Producing Output
Providing Insights
Pursuing Goals

Technical Competencies:

Client Value Propositions
Coaching and Mentoring
Financial Management (Financial)
Risk Management
Strategy Definition

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Closing Date
2025/06/10
Reference Number
CCB250603-1
Job Title Process Operator
Job Category Manufacturing
Company Coca-Cola Kwanza (Tanzania)
Job Type Permanent
Location – Country Tanzania
Location – Province Not Applicable
Location – Town / City Dar
Job Description
Coca-Cola Kwanza Ltd has an exciting opportunity in Manufacturing Department. We are looking for a talented individual with relevant skills and experience in Manufacturing for a Process Operator position at Dar es Salaam Plant . The successful candidate will report to the respective Team Leader Packaging.
Key Duties & Responsibilities
Operating and Process Control
Operating the process area according to the work instructions and adhering to usage standards.
Carrying out the required quality checks as described in the quality control and analysis work practice.
Recording waste on the appropriate documentation or information systems and reviewing waste trends to identify and resolving problems or opportunities timeously.
Constantly reviewing process performance against target and completing all short interval control documentation.
Resolving out of control situations
Responding rapidly to upstream or downstream triggers that result in stoppages. Appropriate problem-solving approaches, as detailed in the problem-solving work practice must be followed.
Performing housekeeping tasks, applying 5s principles and following safe work practices.
Identifying and correcting unsafe work practices
Carrying out flavor and size changeovers according to the work instructions
Assisting fellow team members in the execution of their tasks.
Maintenance of Plant and Equipment
Carrying out deep cleaning, lubrication, and inspection of machines according to the work instructions, and following the schedules supplied by the maintenance planner.
Carrying out autonomous maintenance activities according to the work instructions and following the maintenance schedule.
Conduct breakdown maintenance tasks
Supporting the process artisan in carrying out maintenance on shift.
Quality Control and Analysis
Carrying out quality checks and analysis as per the quality procedures
Recording the results of quality checks on the relevant documentation or information system. The references to the required documentation or information system are contained in the quality procedures
Calibrating required quality control equipment according to work instruction and requesting assistance from the core lab where required
Conducting trends analysis on quality data to identify problems and opportunities timeously.
Identifying and correcting identified quality problems using the appropriate techniques. If they are unable to resolve the problem themselves, it must be escalated to the team leader for further direction.
Communication
Communicate effectively in the workplace.
Actively participating in shift meetings, asking questions, and contributing suggestions.
Making use of the gap list to record issues, problems, and improvement opportunities.
Fully understanding the team goals and participating in team goal review sessions.
Making use of relevant communication media (e.g. shift handover books) to stay informed and inform others of issues.
Problem solving
Applying the appropriate situational problem-solving techniques (e.g. 5Why, quick fix routines, OPL’s (One Point Lessons) etc.) to identify and correct the problem.
Where the process operator is unable to resolve the problem, involve fellow team members or escalate to the team leader or process artisan if necessary.
Provide information for and participate in situational and systemic problem solving as required
Where problems have been resolved, verify that the problems have been eliminated.
Continuous Improvement
Using run / control charts and trend analysis, to identify sources of waste and variation in the process.
Using short stop analysis, Pareto charts and other tools seek to identify opportunities to simplify activities.
Where improvement opportunities have been identified, these must be recorded on the team gap list. The process operator should involve other team members in evaluating opportunities and call-in specialist resources to assist if required.
Skills, Experience & Education
The incumbent should have at least a Diploma in Electrical, Mechanical or Industrial Engineering. Two years practical relevant experience in manufacturing industry preferably with FMCG, analytical and problem solving ability, Good communication and interpersonal skills, and demonstrate high integrity.
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HOTEL MANAGER MELIÁ ZANZIBAR
Área: Dirección de hotel
Ubicación: Dodoma, TZ
Req Id: 34724
“The world is yours with Meliá”
Continuing at Meliá means advancing on a journey without borders, seizing the unlimited growth and development opportunities that our global family offers you. It’s knowing that the world is yours and that your chances to work in various countries are within your reach, all while still being part of our great family.
It is experiencing one of the most exciting journeys of your life, a journey where personal and professional growth will accompany you at every step.
Are you ready to take the reins of your professional career and explore new inspiring opportunities within Meliá?
REMEMBER: Before applying, you must inform your direct supervisor and/or Hotel Director, and your HR manager of your interest in participating in the internal selection process. Your line manager will not have the authority to authorize or halt your application, but must be properly informed.
We are looking a HOTEL MANAGER for our MELIÁ ZANZIBAR HOTEL
CANDIDATE PROFILE:
Along the General Manager, the role would be responsible for the planning, coordination, management, supervision and analysis of results from all Hotel Departments.
Direct and inspire the high performance of hotel teams continuously evaluating and maintaining high service, quality and productive processes and workflow. Ensure the smooth implementation of the procedures and policies of Melia Hotels International in alignment with the strategic plans.
Main functions include:
Providing direct support to the GM in designing and implementing projects, programs, strategies, budgets and action plans, assuming the responsibility for the implementation and monitoring them to achieve the established goals.
Analyze weekly results for accurate financial projections, occupancy based staffing reports and standards set for the hotel brand.
Ensure decisions and actions are in line with budget guidelines and goals to increase incomes, control costs and identify areas of opportunity to achieve the business plan.
Identify the deviations reasons/causes to resolve.
Participate with the GM on the budget development, monthly tracking actions to improve identified areas.
Encourage teamwork and ongoing communication between all the departments to ensure all staff are aware of their goals, roles and duties.
Encourage and guide the Head of Department and Executive Committee to increase employee satisfaction.
Continually support and develop managers encouraging both short and long-term vision regarding departmental objectives, standards and quality results.
Ensure that the leadership style of the heads of department and management is aligned with the culture of the organization.
In coordination with the GM participate in setting departmental goals, monitoring measures taken and following up on the results of the actions plans of each department.
Participate in union meetings and assist with union related issues / tasks.
Promote training for all the staff in the hotel, giving special emphasis to their professional development within the hotel structure and/or the company in general.
Assist with daily briefings and lead meetings when the General Manager is unavailable.
Continually supervise and evaluate the quality standards and the adequate maintenance and functionality of the facilities, furniture, equipment and cleaning.
Ensure the proper level of security measures are taken for both guest and team members.
Analyze, investigate and inform to the GM about customer service complaints received.
Participate and collaborate actively in implementing the Business Plan and the definition of business strategy.
Assume the responsibilities and decision making of the hotel operation in the absence of the General Manager.
Ensure all departmental areas complies with Health and Safety regulations.
REQUIREMENTS:
A minimum of two (2) years of experience in a Hotel Manager/Resident Manager or similar position.
360 degrees of Hotel Operations knowledge.
University diploma / degree, preferably in Tourism (or equivalent Hospitality and Tourism studies)
Functional knowledge of all department operations.
Able to reside in Zanzibar
At Meliá we are all VIP
Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.
Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.
At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.
We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.
Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is “Towards a sustainable future, from a responsible present”. Thanks to al our collaborators, we make it possible.
To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the “Protect Your Application” page.
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With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.
Job Summary
The primary objective is to manage and execute all legal processes related to debt recovery in a structured, ethical, and compliant manner. This includes: –
• Initiate and oversee legal recovery processes from delinquency to write off portfolio.
• Identify retail accounts that require legal intervention.
• Initiate appropriate legal action (e.g., legal notices, filing suits, enforcement of judgments)
• Coordinating with Internal and external legal partners to discuss specific problems and recommending solutions or strategies.
• Tracking Legal cases MI, maintain legal documentation for each case and frequently share to the management for advice and decision making.
• Ensuring timely and cost-effective recovery while preserving the company’s reputation and adhering to regulatory requirements.
• Recommend suitable legal recovery actions based on case analysis.mbers.
Job Description
Key Responsibilities:
Recoveries and Service 70%
Outputs:
The Legal Recovery Manager is responsible for recovering bad debts through legal action, payment plans, coordinating with external counsel, and meeting an initial annual recovery target of 1 billion, subject to increase based on performance.
Lead detailed negotiations with customers, sometimes in conjunction with Relationship Managers, regarding the agreement to, and implementation of, strategy, e.g., Settlement proposals, etc.
Lead proactive formulation and implementation of strategies on managed exits/recoveries.
Maintain strong customer relationships by professionally delivering even difficult messages, ensuring customer satisfaction and positively representing the Absa brand
Manage politically sensitive customers and recover debts from them in a professional manner which leaves a good impression of them about the bank.
Ensure appropriate recovery is achieved and generally provide pragmatic and effective legal support to general management and business functions.
Manage the achievement of service levels and quality.
Monitor the relationships with the bank’s service providers, especially with regards to fees charged by lawyers and service level agreements with them.
Ensure that all classified legal files are properly maintained and have up to date file notes.
Ensure data integrity is maintained.
Prepare summons instructions to external lawyers and manage recovery of debts through the courts, including disposals of debtors’ assets.
Manage relationships with external service providers such as liquidators, executors, sheriffs, messengers of court, accountants, receivers, judicial managers, valuators etc who provide services to matters in Retail Recoveries.
Business and Risk Management 20%
Ensure all legal recovery actions comply with internal policies, regulatory guidelines, and data privacy laws.
Assess legal risks and recommend appropriate recovery strategies.
Prepare periodic reports on recovery performance, legal costs, and case progress
Monitor and manage legal expenses to stay within approved budgets.
Develop network of contacts internally and with local external professionals to maximize effectiveness in assisting customers.
Promote the Collections and Recovery team to internal audiences (including relationship and credit teams and group companies) and professionals.
Stay updated on changes in debt recovery laws and industry best practices.
Account Management and Negotiation 10%
Outputs:
Contact customers via official mobile phone, email and written communication for repayment arrangements.
Negotiate settlements, repayment plans and restructuring options.
Maintain accurate records of all recovery efforts and customer interactions.
Use management information to monitor and provide feedback to ensure targets are met.
Identify risk skills gaps and communicate and meet identified training needs by effective coaching and counselling.
Provide assistance and advice to team members in formulating strategies regarding the more complicated accounts in their own portfolios
Risk and Control Objective:
Manage risk and control effectively by applying applicable risk frameworks and embedding a positive risk culture
Understanding of own role in the end-to-end processes in which you play a part, including applicable risks and controls.
Adhere to Absa’s policies and procedures applicable to own role, demonstrating sound judgment and responsible risk management.
Report all risk events / incidents / issues using the defined process for your business area and help to understand why these happened and how to prevent them in future.
Proactively look for ways to improve the control environment by considering what could go wrong in the processes you operate and how errors could be prevented.
Identify risk skills gaps and communicate and meet identified training needs by effective coaching and counselling.
Continuous and proactive engagement with regulatory bodies, unions where applicable
All mandatory training completed to deadline All mandatory training completed to deadline
Technical Skills/Competencies
Legal recovery strategies applicable to in country
An understanding of credit skills
Good negotiation and influencing skills
Good relationship management skills
Strong analytical and numerical skills
Strong communication and report writing skills
Good knowledge of Microsoft Excel and other spread sheet/database applications
Strong planning, coordination, and time management skills
Knowledge & Experience
relating to specialist knowledge and expertise required to undertake the role. May include knowledge of the Bank’s products, services and policies)
Essential
Knowledge of the scope and activity of Recoveries as well as the practical application of recovery techniques in such situations like Impairment & Forbearance policies
Experience of working under pressure and with very little supervision
Good understanding of Risk Management policies and procedures
Experience & Qualifications
Essential
Sound knowledge of insolvency legislation and procedures in several jurisdictions
Good knowledge of law, banking and finance.
Preferred
Bachelor’s degree in law (LL.B.) is mandatory; a master’s degree or Postgraduate Diploma in Law/Finance is a plus.
Experience: 2–5 years of experience in legal recovery, preferably in retail banking or microfinance
An advocate
The individual must be a self-starter and be able to diagnose and solve problems. The role will require working under very minimal supervision and the use of a great deal of initiative.
The role holder must be aware of the various options available to the bank in the process of recovering debts. Previous knowledge of debt recovery will be a distinct advantage
Absa Behaviors and Purpose
Absa’s Values and Behaviors represent the set of standards which governs the actions of all of us who work for the bank and against which the performance of every one of us in Absa are being assessed and rewarded:
Trust
Resourceful
Stewardship
Inclusive
Courage
Education
Bachelor`s Degrees and Advanced Diplomas: Law, Military Science and Security (Required)
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Career with BRAC International
BRAC is an award-winning international non-governmental development organisation, with the vision of a world free from all forms of exploitation and discrimination, where everyone has the opportunity to realize their potential. BRAC is a leader in developing and implementing cost- effective, evidence-based programmes to assist poor and disadvantaged communities in low- income countries, including in conflict- prone and post-disaster settings. It is an organisation of and for the people of the Global South, pioneering new development and social enterprise approaches to equip communities to achieve prosperity. As well as being the world’s biggest NGO by number of staff and people directly reached, BRAC has regularly been ranked the number one NGO in the world by the Geneva-based NGO Advisor, an independent organisation committed to highlighting innovation, impact and governance in the non-profit sector. BRAC retained the top spot in 2020 among the top 500 NGOs for the fifth consecutive year.
BRAC was founded in Bangladesh in 1972 by Sir Fazle Hasan Abed. It started its first programme outside of Bangladesh in Afghanistan in 2002, and has since reached millions of people in 11 countries in Asia and Africa. BRAC has a holistic approach to development that uses a wide array of programmes and social enterprises, including in microfinance, education, health, agriculture, gender and human rights. BRAC believes that every person has inherent potential, and when an enabling environment is created and that potential is unleashed, even the poorest can become agents of positive change in their own lives, for their families and their communities.
BRAC Maendeleo Tanzania is part of a leading development organization that started its operations in 2006 in Tanzania, focusing on thematic areas of Agriculture, Youth and Women Empowerment, Food Security and Livelihood
About the Programme
The MasterCard Foundation in partnership with BRAC International (BI) is implementing an initiative that will create a positive and measurable impact for 1.2 million adolescent girls and young women and 9.5 million people across seven countries in East and West Africa, including Ghana, Kenya, Liberia, Rwanda, Sierra Leone, Tanzania, and Uganda.
There is mounting urgency to support adolescent girls and young women (AGYW) living in poverty, which has been further amplified by the global pandemic. Through this partnership, scalable economic development approaches will be delivered in communities to foster the agency and voice of AGYW. They will have the opportunity to fulfill their aspirations, achieve sustainable livelihoods, and engage in advocacy issues.
BRAC International is implementing an integrated and holistic model to address the various life cycles of a young woman living in poverty, ensuring she is able to transition safely from adolescence to adulthood. She will be equipped with the appropriate skills, tools, and access to finance to effectively exercise her agency and build a fulfilling and productive livelihood.
BRAC International is seeking applications from competent, dynamic and self-motivated individuals to fill the following position in BRAC Maendeleo Tanzania.
Position: Officer, Technology (Applications)
Job Location: Tabora
Job type Full-time Job,
Purpose of this job:
Officer, Technology (Applications) shall play a crucial role in providing technical support and maintaining efficient operation of various web and mobile applications within BRAC International (BI). Roles not limited to troubleshooting application issues, resolving user queries, also ensuring digitization and smooth process automation of program operations.
Responsibilities:
Work with cross-functional teams including BI HO Technology, Programme and M&E in system implementations, enhancements, and ensure alignment with business requirements.
Support technology team in system/data integrations and reporting system design.
Assist program and M&E users with large data analysis, design/build predefined and ad-hoc MIS reports from various applications.
Ensure data quality and integrity into the systems, configure master data, and handle large volume of transactional data reconciliations.
Respond to user inquiries, incidents, and requests related to application functionality, investigate, diagnose, and resolve application-related problems.
Troubleshooting web and mobile applications issues, log and manage JIRA service helpdesk, severity prioritization and escalation matrix.
Lead applications testing and drive UAT and managing new release. Participate in the evaluation and implementation of new applications or upgrades.
Prepare training plan and role-based user manual. Manage online training portal.
conduct training and refresher for club and field office users to enhance their hands on capacity of application features, best practices, and self-service options.
Ensure effective IT policy especially system management and data management policy implementation through creating awareness and technical guidance to staff.
Identify opportunities for process improvement and suggest innovative solutions to enhance application performance, user experience, and support services.
Safeguarding Responsibilities:
Ensure the safety of team members from any harm, abuse, neglect, harassment, and exploitation to achieve the programmer’s goals on safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.
Required Experience:
Bachelor degree Computer science/Information Technology, or a related field.
3 years of experience working in mobile application development/configuration and implementation, programme digitization, M&E framework, technology for development, and/or other relevant platforms.
Experience in writing SQL queries and working on database systems.
Working experience in ERP system is preferred.
3 years of working experience in managing international development programs.
Exposure to a wide range of strategic decision-making processes and as a result have become comfortable assessing business processes and requirements to design and implementation of DFA projects.
Exposure in implementing digital field applications and mobile data collection tool.
Skills and Competencies:
In-depth understanding of the key drivers in a digital product/emerging technology business.
Experience in digital project management, including technological aspects that enabled to develop skills in understanding business needs and transcribing them into functional specifications for a digital tool.
Excellent attention to details and experience in managing multiple projects and stakeholders.
Strong knowledge of software applications and their functionalities.
Excellent problem-solving and analytical skills to troubleshoot application issues.
Drive, flexibility, resilience and the ability to work under pressure.
Ability to effectively work remotely, across time zones and team locations, as well in person with multiple teams of stakeholders.
Ability to translate complex technological implementation language to non-technical people.
Ability to work independently, manage priorities, and handle multiple tasks simultaneously.
Strong customer service orientation and commitment to user satisfaction.
Knowledge of IT security and data protection principles.
Familiarity with ITIL framework and best practices is a plus.
Familiarity and experience with development programme operation preferred
Fluency in English required (spoken, reading and written)
Employment Type: ContractualJob search
Salary: Negotiable
Women are highly encouraged to apply.
If you feel you are the right match for the above-mentioned position, please follow the application instructions accordingly:
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Career with BRAC International
BRAC is an award-winning international non-governmental development organisation, with the vision of a world free from all forms of exploitation and discrimination, where everyone has the opportunity to realize their potential. BRAC is a leader in developing and implementing cost- effective, evidence-based programmes to assist poor and disadvantaged communities in low- income countries, including in conflict- prone and post disaster settings. It is an organisation of and for the people of the Global South, pioneering new development and social enterprise approaches to equip communities to achieve prosperity. As well as being the world’s biggest NGO by number of staff and people directly reached, BRAC has regularly been ranked the number one NGO in the world by the Geneva-based NGO Advisor, an independent organisation committed to highlighting innovation, impact and governance in the non-profit sector. BRAC retained the top spot in 2020 among the top 500 NGOs for the fifth consecutive year.
BRAC was founded in Bangladesh in 1972 by Sir Fazle Hasan Abed. It started its first programme outside of Bangladesh in Afghanistan in 2002, and has since reached millions of people in 11 countries in Asia and Africa. BRAC has a holistic approach to development that uses a wide array of programmes and social enterprises, including in microfinance, education, health, agriculture, gender and human rights. BRAC believes that every person has inherent potential, and when an enabling environment is created and that potential is unleashed, even the poorest can become agents of positive change in their own lives, for their families and their communities.
BRAC Maendeleo Tanzania is part of a leading development organization that started its operations in 2006 in Tanzania, focusing on thematic areas of Agriculture, Youth and Women Empowerment, Food Security and Livelihood
 
About the Programme
The MasterCard Foundation in partnership with BRAC International (BI) is implementing an initiative that will create a positive and measurable impact for 1.2 million adolescent girls and young women and 9.5 million people across seven countries in East and West Africa, including Ghana, Kenya, Liberia, Rwanda, Sierra Leone, Tanzania, and Uganda.
 
There is mounting urgency to support adolescent girls and young women (AGYW) living in poverty, which has been further amplified by the global pandemic. Through this partnership, scalable economic development approaches will be delivered in communities to foster the agency and voice of AGYW. They will have the opportunity to fulfill their aspirations, achieve sustainable livelihoods, and engage in advocacy issues.
 
BRAC International is implementing an integrated and holistic model to address the various life cycles of a young woman living in poverty, ensuring she is able to transition safely from adolescence to adulthood. She will be equipped with the appropriate skills, tools, and access to finance to effectively exercise her agency and build a fulfilling and productive livelihood.

BRAC International is seeking applications from competent, dynamic and self-motivated individuals to fill the following position in BRAC Maendeleo Tanzania.
 
Position: Officer, Technology (Infrastructure)
Job Location: Tanga
Job type Full-time Job,
Purpose of this job:
 
The IT Infrastructure Officer shall be responsible for the management, maintenance, and optimization of the organization’s IT infrastructure. This shall include but not limited to ensuring the smooth operation of network systems, servers, storage devices, and cloud infrastructure components to ensure reliability, availability, and security of the organization’s IT infrastructure to support business operations.
Responsibilities:

Facilitate employee onboarding with the required IT assets and software applications.
Collaborate with cross-functional teams, including application development, help desk, and security teams, to support their infrastructure requirements. Provide technical support and guidance to endusers and IT staff when needed.
Manage user accounts, permissions, and access controls within the central identity and access management. Ensure proper system configuration, security, and availability of directory services and Mobile Device Management (MDM).
Implement, manage, and monitor a comprehensive patch management process to guarantee that all network devices are up to date with the latest OS.
Maintain Hardware and software inventory and ensure end users are equipped with update IT applications/software.
Ensure network connectivity, availability, and performance. Implement and maintain network security measures, such as antivirus, firewalls, and intrusion detection systems.
Implement and utilize monitoring tools to proactively monitor the storage, network performance, availability, and security of IT infrastructure components. Monitor system logs, review alerts, and perform proactive troubleshooting.
Collaborate with the IT team to implement and enforce security controls, policies, and procedures across the IT infrastructure. Conduct regular security assessments, vulnerability scans, and patch management to ensure a secure environment.
Respond to and resolve IT infrastructure-related incidents and service requests. Ensure IT issues are logged and managed in a timely manner through Jira Service Desk.
Plan, coordinate, and execute infrastructure changes, including hardware and software upgrades, patches, and configurations.
Generate reports on infrastructure performance, capacity, and security as required.
Ensure compliance with data protection, follow established IT security practices, and contribute to the implementation of security controls for the organizational network.
Organize and conduct training sessions or workshops for users and fellow IT staff

Safeguarding Responsibilities:

Ensure the safety of team members from any harm, abuse, neglect, harassment, and exploitation to achieve the programmer’s goals on safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.

 
Required Experience:

At least 3 years of experience in Network and Infrastructure.
Mobile device and application management
Experience with Network Devices
Cisco CCNA and/or CCNP certification is a plus

Skills and Competencies:

Bachelor Degree in Information Technology, Computer Science/Engineering or relevant subject  In-depth understanding of the key drivers in a digital product/emerging technology business.
Multitasking and Work commitment
Excellent attention to detail and experience in managing multiple projects and stakeholders.
Excellent skill on trouble shooting and problem solving.
Drive, flexibility, resilience, and the ability to work under pressure.
Ability to effectively work remotely as well in person with multiple teams of stakeholders.
Fluency in English required (spoken, reading, and written)
Familiarity and experience with development programme operation preferred

 
Employment Type: Contractual
Salary: Negotiable
Women are highly encouraged to apply.

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