Debt Recovery Officer at Talent House Ltd

  • Full-Time
  • Zambia

Talent House Ltd

About Talent House Ltd: 
We are a leading recruitment and HR consulting firm that operates as a link between people and companies in achieving a shared purpose. We offer creative, effective and flexible solutions that not only help individuals discover their career paths but provide organizations with talent they can recruit, develop and retain.
About the role:
Mighty Fin is looking for experienced collections professionals who understand high-pressure, performance-driven recovery environments within microfinance and fintech lending. Candidates must already know how to manage delinquent digital loan portfolios, negotiate repayments, and drive recoveries while maintaining professionalism and compliance.
Key Responsibilities:

Drive collections performance and reduce portfolio delinquency
Negotiate repayment plans and settlements
Conduct recovery follow-ups across digital and physical channels
Escalate chronic defaults for legal or external recovery action
Maintain accurate recovery records and reporting
Collaborate with sales and risk teams to improve portfolio quality

Desired Skills and Experience 

Minimum 3 years collections or recoveries experience in:
Microfinance
Fintech
Banking
Asset finance
Credit operations
Proven track record managing delinquent loan portfolios
Experience handling:
Bucket collections
Skip tracing
Loan restructuring
Recovery negotiations
Field recoveries
Strong understanding of loan lifecycle management and delinquency control
Ability to meet aggressive recovery targets
Experience using collections systems and customer engagement platforms

Compensation:
The incumbent will receive a competitive salary commensurate with experience.
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To apply for this job please visit talenthousepeople.com.

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