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Job Description
VACANCY ADVERTISEMENT: COORDINATOR – IT NETWORK AND COMMUNICATION
Career counseling services
Lumwana Mining Company Is Seeking To Recruit a Highly Committed Individual For The Position Of Coordinator – IT Network And Communication To Join The Versatile Commercial Department Team. We Are In Search Of An Individual Who Can Champion Barrick’s DNA By

Communicating Honestly,Transparently,and Acting with Integrity
Exhibiting a Results-Driven approach
Delivering solutions that are Fit for Purpose
Dedicating themselves to Building a Sustainable Legacy
Taking Responsibility and being Accountable
Committing to Zero Harm
Cultivating strong and meaningful Partnerships

Reporting to the IT Lead, you will be responsible for leading the provision of IT networking and communication services and related project management services, to ensure the uptime, performance, and capacity of site networks, platforms, and data centers as well as networking technical leadership of site IT resources.
Your Duties and Responsibilities will include but are not limited to the following:

Technical leadership of the networks & facilities IT function for the site
Lead the implementation of WAN, LAN, WLAN, and related network infrastructure for the site
Managing and developing the site network specialists and IT resources
Managing network & communications services according to business / service level expectations
Accountable for incident resolution and service support
Responsible for any user related incident or service request escalation
Ensuring expected performance, capacity, and availability of mine site networks & facilities infrastructure
Supporting implementation of networking & facilities solutions to support the mine site needs
Anticipate network performance requirements by proactively initiating IT evolutions
Support standardization and consolidation of projects to improve infrastructure operations efficiency
Identify, support and drive IT innovations, standards, and best practice IT solutions
Manage external service provider relationships
Continuously assess technologies for cost saving opportunities
Maintain security centric mindset for all related technologies.
Act as a proactive, reliable, and trusted business partner to mine

To be considered for the position, you must meet the following requirements:
 

Full Grade 12 School Certificate.
Bachelor’s degree in computer science or engineering equivalent
Cisco CCNA, CCNP and related certifications
5-10 years’ IT experience in mining or similar industry
IT Service Management – ITIL v3/4 Fundamentals
Project management skills – PMP, Prince2 or similar
Vendor Management
Budget and Financial Acumen
Experience with SAP
Excellent oral, written, and interpersonal communication.

What We Can Offer You
 

A comprehensive compensation package including bonuses and site-specific benefits.
The ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
Opportunities to grow and learn with industry colleagues.
Access to a variety of career opportunities across the organization.

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Category: Commercial
Job Description
A CAREER ADVANCING FINANCIAL INCLUSION:
ABOUT FINCA IMPACT FINANCE
FINCA Impact Finance believes all people should have the opportunity to leverage their wisdom, talent and effort to determine their own destiny. Our worldwide network of full-service banks and microfinance institutions are grounded in the conviction that inclusive finance is critical to bringing people out of poverty. FINCA sets standards for the microfinance industry, constantly innovating and developing new products and services that help our customers achieve their dreams. Millions of entrepreneurs rely on FINCA’s commitment to customer protection and an unmatched customer experience to build a better future for themselves, their families, and their communities.
FINCA Impact Finance’s global network of microfinance institutions and banks provides responsible financial services and enables low-income entrepreneurs and small business owners to invest in their future. With 40 years of experience and a mostly local staff of nearly 5,000, FINCA delivers a double bottom line of social impact and profitability. We hire people from a wide variety of backgrounds at all career stages to fully connect with our customers and strengthen the institution. FINCA expects employees to personify our values of transparency, active listening, accountability, and respect. Successful candidates will embrace our brand attributes of warmth, trust, and responsible banking, and possess a commitment to collaboration, service, and inclusivity.
Role Purpose
The Chief Commercial Officer (CCO) is a member of the Management Board whose main responsibilities are to drive the growth, commercial innovation, product development, and market penetration, and brand management.
The CCO develops and executes strategic initiatives to increase FINCA’s client base, drive sales growth, and ensure its commercial success. The CCO spearheads development of business and sales strategies, aiming to achieve sustainable growth while maintaining high-quality standards. The CCO is responsible for leading and managing the overall customer experience strategy. The CCO works closely with other departments to integrate customer-centric practices into the company’s operations, monitor and drive customer satisfaction KPIs, foster long-term customer loyalty, and maximize FINCA’s overall impact on its customers.
Accountabilities
Growth Strategy Development

Collaborate and guide market research and analysis teams to identify new business opportunities and areas of improvement,
Develop and implement sales strategies for revenue growth, emphasizing market expansion and product/service penetration
Manage overall product portfolio.

Strategic Planning and Execution

Develop and execute commercial strategies to drive customer growth and deepen our relationships with existing customers, all in service of the FINCA mission,
Co-lead strategic planning and execution to ensure that customer acquisition, retention, and operational efficiency initiatives are aligned with the organization’s long-term goals and objectives.

Customer Experience Management

Establish clear customer experience goals and metrics to measure success and drive continuous improvement,
Employ human-centered design (HCD) practices to ensure tailored experiences across all touchpoints that maximize impact,
Leverage customer data analytics to gain insights into customer behavior, preferences, and needs,
Develops and implements initiatives to enhance the customer journey at every touch point and eliminate friction point,
Continuously monitor and evaluate the effectiveness of customer experience initiatives and make data-driven improvements.

Customer Acquisition and Retention

Develop and implement strategies to acquire new customers and retain existing ones, ensuring FINCA’s mission customer remains a priority,
Strategize and drive marketing and sales activities, ensuring alignment with overall business goals,
Set customer acquisition and retention targets and monitor for strategy alignment to ensure achievement of targets/ KPIs.

Marketing and Communications

Lead development of sales campaigns and execution to promote products and services and analyze marketing data to measure campaign effectiveness,
Oversee management of FINCA’s brand image with customers through marketing activities,
Guide communications activities that build the profile of FINCA leaders, strengthen partnerships, and publicly demonstrate FINCA’s value to its stakeholders and the media,
Lead ideation for product development and marketing strategy to meet customer need.

Product Development

Oversee product development and product management to deliver customer centric products in line with FINCA’s mission,
Ensure a full suite of productive financial products that are delivering maximum customer and business value.

Market Expansion

Develop network to keep track of market trends and forestall changing economic dynamics,
Assess the impact on market share and penetration, tracking the successful implementation of strategies aimed at expanding the organization’s presence and influence within the target market.

Quality Maintenance

Maintain and enhance the quality of products/services to meet or exceed industry standards, ensuring alignment with the organization’s commitment to excellence.

People and Leadership

Provide leadership, management and strategic direction for FINCA employees,
Cultivate a high-performance working environment, a sense of belonging, and an affinity to FINCA’s mission and brand values
Lead and evaluate work of subordinated staff,
Anticipate staffing needs, participate in recruitment efforts, and attract the right people in support of growth and outreach plans,
Retain, motivate and maximize the productivity of staff through mentoring, transparent communication, performance management, and career planning,
Set and successfully communicate performance measurements and targets to staff in a way that drives business growth, motivates staff, and aligns with FINCA’s corporate strategy,
Represent FINCA externally, communicating FINCA’s value and mission delivery to key stakeholders.

 
Innovation and Digital Transformation

Collaborate closely with FIF, MB members and other stakeholders to drive innovation and lead digital transformation initiatives within the organization. This involves exploring emerging technologies, identifying opportunities for process automation, and fostering a culture of continuous improvement and adoptability.

Quality Maintenance:

Maintains and enhances the quality of products/services to meet or exceed industry standards, ensuring alignment with the organization’s commitment to excellence.

Job Requirements
Qualifications

Bachelor’s degree in business administration, or a related field is required,
MBA degree is preferred.

Experience

At-least 15years’ experience in Banking or Microfinance management is required. 5 years’ experience in leadership role is required,
Strong experience with Sales, marketing, credit and customer management.

Knowledge and Skills

Strategic planning and execution,
Market analysis and business development,
Strong leadership and team management,
Financial acumen and budgeting,
Customer relationship management,
Sales and marketing expertise,
Excellent communication and negotiation skills,
Innovative thinking and problem-solving abilities,
Robust commitment to FINCA’s mission of financial inclusion,
Comprehensive understanding of strategic marketing and communications.

Language Skills

Fluency in English is required,
Fluency in local language(s).

Travel requirements

Availability to travel up to 30 % of the time.

Physical Demands

Ability to travel in economy class when traveling by air or rail.

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About Talent House Ltd
We are a leading recruitment and HR consulting firm that operates as a link between people and companies in achieving a shared purpose. We offer creative, effective, and flexible solutions that help individuals discover their career paths while enabling organisations to recruit, develop, and retain the right talent.
About the Client 
Our client, Platus Zambia Limited, has been in operation since 1981 and has established itself as a leading distributor of BMW, Mazda, and Saurer vehicles in Zambia. The company is known for delivering quality vehicles, reliable after-sales services, and adhering to international OEM standards.
About the Role
Our client is seeking a Customer Care Executive (CCE) to join the Customer Relations / Service / Sales Support Department. The role is responsible for ensuring high levels of customer satisfaction and loyalty by proactively managing customer interactions, handling queries and complaints, conducting follow-ups, and supporting OEM-mandated customer experience processes across sales and service functions. The position reports to the Service Manager.
Job Purpose
To ensure high levels of customer satisfaction and loyalty by proactively managing customer interactions, handling queries and complaints, conducting follow-ups, and supporting OEM-mandated customer experience processes across sales and service functions.
Key Responsibilities
1. Customer Interaction & Support

Handle inbound and outbound customer calls related to sales, service, and complaints
Provide accurate information regarding vehicle delivery, service schedules, warranties, and offers
Ensure polite, professional, and empathetic communication at all times

2. Customer Follow-ups (OEM Mandated)

Conduct post-sales and post-service follow-up calls in line with OEM guidelines
Confirm customer satisfaction after vehicle delivery and service visits
Record customer feedback and escalate concerns within defined turnaround time (TAT)

3. Complaint Handling & Resolution

Log customer complaints in CRM/DMS systems
Coordinate with sales, service, and parts departments to ensure timely resolution
Track complaint status and ensure closure within OEM-specified timelines

4. CRM & Data Management

Maintain accurate customer records in CRM/DMS tools
Update call logs, feedback, and resolution status regularly
Generate daily and weekly customer care reports as required

5. OEM Process Compliance

Follow OEM Customer Experience (CX) processes, scripts, and call formats
Support CSI (Customer Satisfaction Index) and NPS (Net Promoter Score) improvement initiatives
Participate in OEM audits and dealership process reviews

6. Customer Retention & Loyalty

Promote service reminders, AMC, extended warranty, and loyalty programs
Encourage repeat visits and long-term customer relationships
Identify potential churn risks and proactively engage customers

Key Performance Indicators (KPIs)

Customer Satisfaction Scores (CSI / NPS)
Call quality and adherence to OEM scripts
Complaint resolution turnaround time (TAT)
Follow-up completion rate
Data accuracy within CRM/DMS systems

Desired Skills and Experience
Educational Qualification

Graduate (preferred) / Diploma or equivalent

Experience

1–3 years’ experience in customer care, CRM, or call centre roles
Automobile dealership experience preferred

Skills & Competencies

Strong verbal and written communication skills
Customer-centric attitude
Basic computer literacy (CRM/DMS systems, MS Excel)
Strong problem-solving and coordination skills
Ability to handle pressure and manage difficult customers professionally

Working Conditions

Dealership office or call centre environment
May require weekend or shift work in line with dealership operations

Compensation
The incumbent will receive a competitive salary commensurate with experience.
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At First Quantum, we free the talent of our people by taking a very different approach which is underpinned by a very different, very definite culture – the “First Quantum Way”.
 
Working with us is not like working anywhere else, which is why we recruit people who will take a bolder, smarter approach to spot opportunities, solve problems and deliver results.
 
Our culture is all about encouraging you to think independently and to challenge convention to deliver the best result. That’s how we continue to achieve extraordinary things in extraordinary locations.
 
Job description:
Career counseling services
Purpose
The purpose of the ERT (Emergency Response Team) Operator role is to ensure a swift and effective response to emergencies, maintaining a safe and secure work environment. The Technician/Pump Operator role requires the driving to and from emergencies and the competent operation of the water pump.
 
Key Responsibilities

This position will be required to adhere to all relevant requirements, policies, procedures, and legal regulations pertaining to health, safety, environment and quality, as well as finance, human resources, and any other regulations as required by the company and relevant to the level of the role and responsibilities of the function.
Drive Fire trucks and ADT fire truck
Operate fire truck pumps

Conduct quarterly inspections of fire equipment, including Fire Extinguishers, Fire Hose Reels, and Fire Hydrants where required.
Respond to site and off-site emergencies, both on and off duty.
Respond to fire, medical, hazmat, confined space, vehicle extrication, high angle, and other emergency situation that may arise.
Operate emergency vehicles and equipment effectively.
Drive the ambulance during inter-facility patient transfers.
Ensure good maintenance of ERT equipment and maintain proper documentation of records.
Perform inspections of medical and fire equipment and apparatuses.
Ensure that all personal equipment, bunker gear, radios, and flashlights are in good working order.
Engage in snake-catching activities when necessary.
Fulfil any other duties as directed by the supervisor.

 
Qualifications

Grade Twelve Certificate or O Levels equivalent
Certificate in National Basic Fire Fighting or equivalent. (Or must obtain within 12 months of starting position).
Possession of a valid Driving License, without restrictions.
First Aid Certificate (BLS/ITLS/EMR/EMT certification will be considered an advantage).
Physical Fitness: Must be able to run at least 3 km, perform 20 push-ups, and lift and carry rescue equipment weighing approximately 25 kg.
All academic qualifications and results must be verified by the Zambia Qualifications Authority (ZAQA).

 
Experience

Heavy truck driving experience is required (for example ADT and/or fire trucks)
Any firefighting experience would be advantageous but is not required.

 
BEHAVIOURAL TRAITS

Ability to follow directions effectively
Team-oriented, with strong collaboration in Firefighting and Mine Rescue Operations
Demonstrates honesty and integrity
Adopts and Embraces FQM corporate values: Bolder, Smarter, Driven, and Togetherness
Safety-conscious in all tasks and environments
High level of technical proficiency
Strong commitment to quality

 
OPERATIONAL REQUIREMENTS

Standby work required
Overtime when necessary
Exposure to dust, heat and noise
Microsoft and computer literacy
An understanding of the Cultural and Socio-economic Environment
Understanding of relevant legislation, policies and procedures

 
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Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?

The Key Purpose of the role is to safely operate and maintain the Utilities plant to produce a consistent product/service/utility of the right quality/quantity at optimum cost.
 

Key Role and Responsibilities:

Prepare for plant start-up
Start up the plant safely and efficiently
Operate the plant under optimal conditions
Shut down the plant according to standard procedures
Execute routine and deep cleaning of plant equipment
Complete operational and shift documentation accurately and on time
Control and optimize input usage (water, steam, electricity, chemicals)
Ensure all plant systems are in good working order
Maintain a clean, safe, and healthy working environment
Measure key performance attributes (e.g., pressure, flow, temperature)
Record performance data reliably for trending and analysis
Monitor system trends to anticipate and prevent deviations
Assure quality of all incoming utilities and inputs
Take corrective action promptly in case of process deviations
Conduct autonomous maintenance (cleaning, inspections, lubrication)
Respond effectively to breakdowns and restore functionality safely
Practice safe maintenance techniques in accordance with SOPs
Ensure all maintenance tools and equipment are in proper working order
Communicate effectively with colleagues, team leaders, and support departments
Contribute to self-development and assist in team knowledge sharing
Participating in shift handovers and improvement meetings
Achieve utility shift efficiency targets (e.g., kWh/ton, m³/ton)
Maintain consistent product/service/utility quality
Conduct quality checks at required intervals
Track and improve usage ratios
Adhere to 5S standards for equipment and work area organization
Maintain high equipment performance and reliability
Reduce time to detect and correct defects
Maintain good housekeeping across the work area
Implement GEMs (Global Excellence in Manufacturing) practices
Follow the PPE policy and ensure full compliance
Identify and report unsafe acts or conditions
Promote a proactive safety culture through safe work practices
Conduct and complete 5-Why root cause analyses

 
Minimum Requirements:

Full Craft Certificate or Diploma in Mechanical / Electrical / Process Engineering.
Minimum 2–3 years’ experience in operating industrial coal/oil/gas-fired boilers.
Knowledge of combustion control, water treatment, and boiler automation systems.
FTC (Mech / Elec) or Electromechanical preferred.
Professional Certification: Boiler Operator Certificate (Class I or II) preferred.

 
Additional Information:

Band: X

 
ABInBev is an equal opportunity employer, and all appointments will be made in-line with ABInBev employment equity plan and talent requirements. We are a company that promotes gender equality. Internal applicants require Line manager approval. Please note that only short-listed applicants will be contacted.

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About Talent House Ltd
We are a leading recruitment and HR consulting firm that operates as a link between people and companies in achieving a shared purpose. We offer creative, effective, and flexible solutions that help individuals discover their career paths while enabling organizations to recruit, develop, and retain the right talent.
About the Client 
Our client, Platus Zambia Limited, has been in operation since 1981 and has established itself as a leading distributor of BMW, Mazda, and Saurer vehicles in Zambia. The company is known for delivering quality vehicles, reliable after-sales services, and adhering to international OEM standards.
About the Role
Our client is seeking a Parts Department Assistant / Parts Executive (Assistant Level) to support the daily operations of the dealership’s parts department. The role focuses on accurate parts costing, inventory management, and timely support to service operations, while ensuring full compliance with OEM and dealership standards. This position reports directly to the Parts Manager and sits within the After-Sales / Parts Department.
Job Purpose
To assist in the daily operations of the dealership parts department, ensuring accurate parts costing, inventory management, and timely support to service operations, in compliance with OEM and dealership standards.
Key Responsibilities (OEM-Compliant)

Assist in maintaining spare parts inventory, including checking stock levels, organizing storage, and updating records in the DMS/ERP system
Support parts costing and pricing under the guidance of the Parts Costing Executive or Manager
Prepare and process parts orders, delivery notes, and invoices accurately
Assist service advisors and technicians by providing timely parts availability information
Coordinate with suppliers, logistics partners, and OEM-approved channels for parts procurement
Ensure compliance with OEM guidelines for parts handling, warranty, and documentation
Maintain proper records for internal audits and OEM inspections
Participate in OEM training programs to remain updated on product knowledge, parts catalogues, and system usage
Support periodic stock verification, reconciliation, and reporting

Key Result Areas (KRAs) & KPIs
1. Inventory Accuracy

Maintain up-to-date records in the DMS/ERP system
Reduce stock discrepancies to below 1–2% in line with OEM standards
Ensure timely stock replenishment

2. Parts Costing & Pricing Support

Assist in accurate pricing and cost updates
Support margin control and reporting
Minimise errors in parts billing

3. Process & Compliance

Adhere to OEM SOPs for parts handling and storage
Prepare documentation for audits and inspections
Ensure warranty and recall parts are processed correctly

4. Coordination & Support

Efficiently assist service and sales teams with parts availability
Maintain smooth communication with suppliers and OEM service support
Contribute to the timely resolution of parts-related issues

Desired Skills and Experience

Diploma or Certificate in Automotive Studies, Logistics, or Supply Chain Management
Basic computer skills with DMS/ERP literacy

Compensation
The incumbent will receive a competitive salary commensurate with experience.
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Job Requirements – Middle Officer-KYC

Job Requirements – Middle Officer-KYC

Required Skills
Good Communication and Presentation Skills, Orally & Verbally.
Fluent in English and in One local language is a must.
Excellent Data entry and analytical skills.
A Diploma in any field. ZAQA certification is a must

Tasks & Responsibilities
Collect and verify customer identity documents
Conduct standard ,simplified or enhanced due diligence
Regularly review and update KYC records.
Ability to attend to clients efficiently.

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Overview
We are recruiting!
Our client in Lusaka, is looking for an HR Manager to join their team for a job vacancy within the retail industry.
To apply, or for more information, follow the link below.
HR MANAGER 
Key Responsibilities

Lead and manage all HR functions, including recruitment, onboarding, training, and performance management
Develop and implement HR policies, procedures, and compliance standards
Support managers with employee relations, discipline, and conflict resolution
Drive staff engagement, retention, and culture-building initiatives
Oversee payroll coordination, leave management, and HR administration
Ensure compliance with Zambian labour laws and company policies
Support organisational growth and workforce planning

Requirements

Degree or Diploma in Human Resources or related field
Minimum 2-3 years’ experience in an HR management role
Strong knowledge of labour laws and HR best practices
Excellent communication, leadership, and problem-solving skills
Member of ZIHRM with a practising license

“All candidates are required to obtain their ZAQA certification from the Zambia Qualifications Authority (ZAQA)”
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Job Description
Result of Service
The goal of this job function is to provide technical expertise and coordination to ensure the coherent and effective implementation of the ATCMA COMESA programme.

Work Location
Lusaka, Zambia

Expected duration
One year, with possible extension

Duties and Responsibilities
BACKGROUND:
The Africa Trade Competitiveness and Market Access Programme (ATCMA) Umbrella Programme is a major initiative aimed at sustainably increasing intra-African trade and trade between Africa and the European Union (EU). Funded by the EU and implemented by the International Trade Centre (ITC) and the United Nations Industrial Development Organization (UNIDO), this four-year program aims to improve market access for specific value chains and increase the export competitiveness of SMEs in these sectors. It also seeks to reduce trade barriers, enhance compliance with quality standards, and promote added value and export diversification. By prioritizing women- and youth-led businesses, ATCMA aims to promote economic inclusion and encourage sustainable business practices.
The umbrella programme is structured around two intervention levels:

the Continental Component and

Sub-regional Components in five RECs: COMESA, EAC, ECCAS, ECOWAS and SADC.

The current opening pertains to the COMESA sub-regional component of the ATCMA umbrella programme.
The COMESA ATCMA programme is thematically structured into five components, leading to 5 outputs as follows:
In relation to Specific Objective 1:Output 1.1: Market access barriers identified and reducedOutput 1.2: Strengthened quality compliance and standardsOutput 1.3: Value-chain revision mechanism facilitated
In relation to Specific Objective 2:Output 2.1: Enhanced value addition and diversificationOutput 2.2: Enhanced SME capacities and opportunities for business and export
ITC is responsible for the implementation of output 1.1, 1.3 and 2.2. and UNIDO is in charge of implementing outputs 1.2 and 2.1.

RESPONSIBILITIES:
Under the direct supervision of the Chief, Office for Africa, the overall guidance of the Director, Division of Country Programmes, and in close collaboration with the Programme Officer at ITC HQ and UNIDO Regional Programme Manager, the Senior Technical Lead (Regional Integration) will be responsible for providing technical expertise to ensure the effective implementation and coordination of all ATCMA COMESA regional activities.
Specific responsibilities include:
• Develops, implements and evaluates the ATCMA COMESA programme and assigns projects to ensure the achievement of general and specific objectives, as outlined in the programme’s contractual documents. This includes monitoring and analyzing programme and project development and implementation; reviewing relevant documents and reports; identifying problems and issues to be addressed and initiating corrective actions; liaising with relevant parties; ensuring appropriate follow-up.
• Ensures coordination and sequencing among programme activities across different programme Outputs.
• Performs consulting assignments, in collaboration with the client, by planning and facilitating workshops, through other interactive sessions and assisting in developing analysis of issues and trends, preparation of evaluations or other research activities and studies, action plan the client will use to manage the change.
• Liaises and engages with relevant stakeholders in the region, including national governments, the COMESA Commission, EU Delegation, and designated national Focal Points, to provide technical inputs on trade and market access-related topics, ensuring alignment with regional priorities while supporting strong programme ownership and visibility.
• Researches, analyses and presents information gathered from diverse sources.
• Informs and coordinates trade policy and trade facilitation reforms and development, including the review and analysis of trade and market access-related issues and trends, preparation of evaluations or other research activities and studies.
• Organizes and prepares written outputs, e.g. draft background papers, analysis, sections of reports and studies, inputs to publications, etc.
• Provides substantive technical backstopping to consultative and other meetings, conferences, etc., to include proposing agenda topics, identifying participants, preparation of documents and presentations, etc., supports the organisation and coordination of annual meetings of the Regional Steering Committee and regional Technical Committee meetings.
• Initiates and coordinates technical outreach activities; conducts training workshops, seminars, etc.; makes expert presentations on relevant trade and market access topics.
• Leads and/or participates in large, complex field missions, including provision of guidance to external consultants, government officials and other parties and drafting mission summaries, etc.
• Supports activities related to budget funding (programme/project preparation and submissions, progress reports, financial statements, etc.) and prepares related documents/reports (pledging, work programme, programme budget, etc.).
• Collects and analyzes data to identify trends or patterns and provide insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting.
• Performs other duties as required.
Copyright :The personnel has to ensure that s/he has obtained the necessary permissions with regard to intellectual property rights required to perform his/her services under this consultancy contract and for the subsequent dissemination by ITC in any form. Documentary proof is to be submitted to ITC. Should any license fee be due for the use of copyrighted materials of third parties, the Consultant shall request the prior written permission from ITC. S/he has further to ensure to obtain accreditation to event(s), if required.

Qualifications/special skills
EDUCATION:
Advanced university degree (Master’s degree or equivalent) in business administration, management, economics or a related field such as development, international relations, international trade, or international trade law. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.
EXPERIENCE:
A minimum of seven years (nine with a first level degree) of progressively responsible experience in technical advisory roles, project or programme management, administration, or related area is required.
Experience in supporting and coordinating technical components of regional trade programmes, with a focus on market access barriers, non-tariff measures, trade facilitation, policy reforms is desirable.
Experience working with development partners in West Africa is desirable.
Experience working with public/governmental and private sector institutions and officials in COMESA member states is desirable.
Experience with programmes funded by the EU is desirable.

COMPETENCIES:
Professionalism:Extensive knowledge of trade-related policy instruments of the COMESA and its member states. Able to analyze and interpret data in support of decision-making and convey resulting information to management. Good understanding of the regional trade integration process in COMESA and Africa. Knowledge of regional trade integration issues, non-tariff barriers (NTBs), sanitary and phytosanitary (SPS) measures, technical barriers to trade (TBT), rules of origin, customs procedures, and other regulatory or policy-related impediments to market access. Knowledge of EU financial management rules is considered an asset. Familiarity with UN system management tools and processes. Ability to identify issues, analyse and participate in the resolution of issues/problems. Ability to conduct data collection using various methods. Conceptual, analytical and evaluative skills to conduct independent research and analysis, including familiarity with and experience in the use of various research sources, including electronic sources on the internet, intranet and other databases. Ability to apply judgment in the context of assignments given, plan own work and manage conflicting priorities. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter is conscientious and efficient in meeting commitments, observing deadlines
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Description:
Job Purpose
The Project Manager – road construction will oversee the planning, design, and implementation of road construction projects. Develop new and existing markets and execute business development program. Ensure road projects are completed within the timeframe, budgets, and quality standards. Take the leading of communicating with various stakeholders to ensure successful outcomes of road infrastructure projects. Prepare engineering drawings and blueprints in accordance with regulatory standards and project objectives.
Career counseling services
Summary of Key Responsibilities:

Manage, design, develop, create and maintain small-scale through to large-scale construction projects in a safe, timely and sustainable manner
Planning and Managing road/highway construction projects, ensuring compliance with regulations and standards.
Collaborate and communicate with civil engineers, surveyors, architects, and stakeholders to develop detailed project plans, designs and layouts
Implement our solution from initial planning, opportunity analysis and execution.
Ensure customer satisfaction and corresponding case study and testimonials.
Promote strategic customer retention for returning business opportunities
Regular site visits and inspections to ensure compliance with design specifications, quality standards, and safety protocols
Oversee the execution of road construction projects, including budgeting, scheduling, and resource allocation
Prepare project documentation such as progress reports, change orders, and final project reports
Monitor contractor performance, progress, and adherence to contractual obligations
 Conducting site surveys, analyzing data, and preparing technical reports for road design and improvement projects.
 Collaborating with architects, contractors, and government agencies to develop road construction plans and specifications.
Supervising construction activities, monitoring progress, and ensuring quality control to meet
Conduct on site investigations and analyze data (maps, reports, tests, drawings and other)
Carry out technical and feasibility studies and draw up blueprints that satisfy technical specifications
Provide advice and resolve creatively any emerging problems/deficiencies
Oversee and mentor staff and liaise with a variety of stakeholders

Required Skills and Competencies 

Effective communication and strong interpersonal skills
Excellent and quick problem-solving skills
Strong leadership skills
Strong organisational and time management abilities
Attention to detail
Excellent engagement and networking skills
Excellent analytical skills

Primary Areas of Accountability:

Qualifications and Experience

Bachelor’s degree in Civil Engineering
Experienced infrastructure project manager at least 10 years in civil engineering industry in road and/or railway construction.
Must have a proven track record of collaboration with construction companies, contractors, supervisors, engineering firms, project managers, government authorities etc.
Experience in conducting site inspections, surveys, and assessments to ensure compliance with safety standards and regulations.
Effective problem-solving skills to address construction challenges, develop innovative solutions, and make informed decisions to optimize road/highway performance
Project management and supervision skills
Proficiency in using engineering software and tools, such as AutoCAD, Civil 3D, and project management software
Strong knowledge of road construction methodologies, materials, and industry standards.
Knowledge of relevant regulations and permitting processes related to road construction projects
Excellent computer literacy and knowledge of design and visualization software
Knowledge of applicable codes, policies, standards, and best practices
Must be a Member of EIZ

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