Job Region: Zambia

Job Title: Human Resources Specialist
Job Summary
The HR specialist is responsible for managing and executing HR functions, including recruitment, training, employee relations, performance management, and compliance with labor laws.
Key Responsibilities:
1. Recruitment and Staffing:
– Develop and implement recruitment strategies.
– Screen resumes and conduct interviews.
– Coordinate onboarding of new employees.
2. Employee Relations:
– Address employee inquiries and concerns.
– Mediate conflicts and manage grievances.
– Promote a positive work environment.
3. Performance Management:
– Assist in developing performance appraisal systems.
– Provide guidance on performance improvement plans.
– Conduct training on performance evaluation processes.
4. Training and Development:
– Identify training needs and organize workshops.
– Support employee career development initiatives.
– Maintain training records and evaluate program effectiveness.
5. Compliance and Policy Development:
– Ensure compliance with labor laws and regulations.
– Develop and update HR policies and procedures.
– Conduct audits and maintain employee records.
6. Compensation and Benefits:
– Administer employee benefits programs.
– Conduct market research on compensation trends.
– Assist in salary negotiations and job offers.
Qualifications:
– Bachelor’s degree in Human Resources, Business Administration, or a related field.
– Experience in HR or a related field.
– Strong knowledge of labor laws and HR best practices.
– Excellent communication, interpersonal, and problem-solving skills.
– Proficiency in HR software and Microsoft Office Suite.
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Join One of Zambia’s Leading Hospitality Brands
Shamba Group is a proudly Zambian-owned hospitality company operating a growing portfolio of unique lodges across the country. We are on the lookout for experienced Lodge Managers to lead our teams and deliver outstanding guest experiences in some of Zambia’s most stunning natural locations.
KEY RESPONSIBILITIES

Oversee full lodge operations: guest services, housekeeping, kitchen, maintenance & security
Lead and manage a diverse lodge team with integrity and professionalism
Ensure consistent delivery of top-tier guest experiences
Manage budgets, procurement, stock, and financial reporting
Build relationships with guests, staff, communities, and suppliers
Liaise with head office on strategic goals, HR, and marketing

REQUIREMENTS

Minimum 5 years’ experience in lodge or remote hospitality management
Strong leadership, problem-solving & communication skills
Financial and operational acumen
Willingness to live and work in remote lodge environments
Diploma or degree in Hospitality, Tourism, or Business (preferred)
Zambian nationals strongly encouraged to apply
Must be able to use Semper

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FMC Finance is seeking a dedicated professional to join our dynamic team!
What You’ll Do:
1. Manage loan repayment collections through payroll and bank deductions
2. Process loan administration, early payoffs, and top-up transactions
3. Negotiate payment settlements and manage arrears
4. Deliver exceptional customer service with innovative solutions
5. Prepare comprehensive portfolio quality reports
What We’re Looking For:

Bachelor’s Degree in Banking & Finance, Economics, or Accounts (ZICA/ACCA)
Strong analytical and communication skills
Customer-focused mindset
Detail-oriented with excellent organizational abilities

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Yalelo is seeking a highly motivated, energetic, and hard-working individual to work as an Assistant Accountant – Payables
The Assistant Accountant – Payables will provide support to the finance department by ensuring smooth cash flow management through timely processing of payables. The Assistant Accountant will play a vital role in maintaining accurate financial records and ensuring vendors and suppliers are paid on time.
The Right-Fit candidate will:
Payables:
Ensure that payables accounts are reconciled weekly
Review and verify supplier invoices
Track payments and investigate outstanding payments
Ensure supplier payments are processed within agreed terms
Ensure that all proof of payments are sent to beneficiaries
Resolve problems concerning all payables accounts
Ensure effectiveness and efficiency of Adhoc reports
Ensure proper accounting records are kept for all payments and invoices
Ensure month-end close journals/postings are correct and on time. These include prepayments, revaluations, and accruals
Ensure payment vouchers are signed and authorized by supervisor and authorized signatories
Ensure the work is executed in accordance with accounting principles, policies, and processes regulated by IAS/IFRS (Accounting standards).
The Essentials:
Sound knowledge of Accounting Principles, Sage Evolution, Data Entry, Vendor Relationships
In-depth knowledge of Standard Operating Procedures and General Accounting Procedures
Good understanding of statutory compliance issues and the Business Environment
Minimum of 2 years of related experience
Financial Accounting Experience is an added advantage
Tertiary Accounting qualification- Level 2 ZICA or ACCA, Degree in Finance/Accounting – verified by ZAQA
Grade twelve (12) Certificate – verified by ZAQA
Must be a fully paid ZICA member
Desired Skills:
Excellent communication skills
Problem-solving skills
Analytical skills
Excellent attention to details
Interpersonal skills
Strong organizational skills
Data Entry Skills
If this is YOU, Yalelo wants to hear from you today!!!
This is a full-time position and the successful candidate must be available to work weekdays and weekends.
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CAREER OPPORTUNITY: JOIN TYRE-KING AS AN IT TECHNICIAN!
Location: Head Office, Lusaka
Closing Date: 11th October, 2025
Apply: undefined
Tyre-King, a leading automobile tyre retailer, is looking for a results-driven IT Technician to provide support to all users of IT hardware and software while ensuring the Company’s IT infrastructure is secure and free from threats.
Position: IT Technician – Full Time
Purpose of the Job:
The IT Technician is responsible for installing, maintaining, and supporting the organization’s computer systems, networks, and related technologies. The role ensures smooth IT operations by providing technical support, troubleshooting issues, and implementing solutions that improve system reliability, efficiency, and security.
Key Responsibilities:

Install, configure, and maintain hardware, software, and peripheral devices (computers, printers, scanners, etc.).
Provide first-line technical support to staff, responding to inquiries via phone, email, or in person.
Troubleshoot and resolve network, hardware, and software issues in a timely manner.
Perform system upgrades and ensure all devices run with the latest patches and security updates.
Monitor and maintain network infrastructure, including switches, routers, firewalls, and wireless systems.
Assist in setting up user accounts, permissions, and passwords in line with IT policies.
Ensure data security through regular backups, antivirus updates, and adherence to cybersecurity practices.
Maintain IT asset records (hardware/software inventory, licensing compliance, warranties).
Collaborate with vendors and service providers to resolve escalated issues.
Support staff training on IT systems, applications, and security best practices.
Document IT procedures, troubleshooting steps, and system configurations.

Qualifications & Experience:

Diploma or Degree in Information Technology, Computer Science, or a related field.
Proven experience as an IT Technician or similar role with at least 1-3 years’ experience in IT Operations and Management
Strong knowledge of computer systems, mobile devices, and operating systems (Windows, MacOS, Linux ,MS Exchange, MS Dynamics, Linux (Ubuntu or Centos), Active Directory, and other Windows-based systems), current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring.
Familiarity with networking concepts (TCP/IP, DNS, DHCP, VPN, firewalls).
Experience in leading overall infrastructure for a complex organisation and network including branch setup, VLAN setup for regulatory requirements, managing data protection, etc.
Professional certifications like CompTIA A+, Network+; Microsoft Certified Professional; Cisco CCNA etc. is added advantage
Strong problem-solving, analytical, and multitasking abilities.
Excellent communication and customer service skills.
Ability to work independently and as part of a team.
A member of the Information & Communication Technology Association of Zambia (ICTAZ).
Awareness of ZICTA rules on ICT and communications; understanding of acceptable use guidelines; knowledge of Electronic Communications and Transactions laws.

DESIRABLE QUALITIES:

Strong ethical standards and a high level of integrity and accountability.
Ability to work independently and under pressure.
Detail-oriented with strong organizational skills.
Good communication problem-solving and time management
Good customer service attitude
Strong interpersonal skills for building effective relationships across departments.
Results-oriented mindset with a focus on continuous improvement.
Good judgment and decision-making ability

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Location: Ndola (with frequent field travel; occasional Lusaka visits)
Reporting to: Technical Reporting: Chief Business Development Officer (CBDO)
Administrative Reporting: Ndola Office Manager
Executive Escalation: Group COO (for critical risks beyond technical/administrative lines)
Contract Type: Short-term consultancy under Technical Assistance (TA) budget, with potential to transition to staff position.
About Us:
Emerging Cooking Solutions (Zambia) Limited, trading as SupaMoto, is a leading player in the Advanced Biomass Cooking sector, dedicated to positive global impacts. As a Zambian/Swedish joint venture, we introduce clean-burning modern cook-stoves that use renewable cooking fuel pellets, our locally produced pellets are an affordable and eco-friendly alternative to charcoal, promoting environmental sustainability and addressing the challenge of deforestation.
We are a young, dynamic start-up company and a leader in the Advanced Biomass Cooking sector, committed to creating positive impacts globally. From humble beginnings, we have cultivated a vibrant spirit and now boast excellent potential for growth. As we flourish, we seek an energetic and committed professional to join our team as a call center representative.
In line with the company’s origins, we seek a committed and dynamic individual who can grow into the team and the role. The right person will be eager and brilliant, with strong interpersonal skills, integrity, and a love for systems and processes.
1. Purpose of the Role
To ensure consistent, reliable, and quality biomass supply to the Ndola pellet factory by identifying, assessing, and securing diverse biomass sources across Zambia, with a primary focus on waste biomass. In addition to advisory and sourcing functions, the role carries supervisory and operational management responsibilities, including oversight of field teams and monitoring their performance.
2. Key Responsibilities
A. Biomass Sourcing & Field Reconnaissance

Maintain and grow relationships with key plantation companies (e.g., ZAFFICO,CFC) to secure offcuts, sawdust, and other by-products.
Identify and map potential new biomass sources, including small/large sawmills, agroforestry projects, and industrial by-product generators.
Include regional sourcing assessments (e.g., Tanzania and other neighboring markets) for diversification potential.
Conduct on-site visits to assess quality, quantity, and logistics feasibility for each source.
Monitor exotic wood type availability (pine, eucalyptus, gmelina, etc.) and follow up on pending sample testing.

B. Agroforestry & Farmer Network Engagement

Manage relationships with agroforestry partners (e.g., One Acre Fund, Camaco) and the small-scale farmer network growing biomass crops (glyricidia, Paulownia).
Coordinate with lead farmers or designated collection points to centralise biomass near transport routes.

C. Supplier & Stakeholder Coordination

Act as primary field liaison between suppliers and ECS supply/finance teams for scheduling collections, confirming load quality, and validating weights/sizes.
Provide supervisory oversight of Copperbelt-based biomass operations teams, ensuring accountability through geolocation app monitoring and presence verification.
Lead setup of structured supplier contracts and manage day-to-day supplier relationships, while strategic supplier agreements and final execution remain with senior staff (CBDO/COO).

D. Logistics, Processing, and Protocols

Provide logistics input to Supply team, including feasibility of on-site chipping versus transporting unprocessed biomass.
Conduct cost-benefit analysis of chipping at source versus factory transport, considering infrastructure, electricity access, and equipment use.
Provide advisory support for drying and intake protocols to ensure optimal moisture content, particle size, and cleanliness.
Assist in identifying opportunities for equipment deployment (e.g., spare chipper placement) at supplier sites.
Maintain updated schedules for biomass pick-up, aligned with production demand forecasts.

E. SOP Development & Risk Mitigation

Develop SOPs for biomass sourcing, logistics, drying, intake, and quality checks to enhance reliability and operational efficiency.
Identify and document risk mitigation strategies for seasonal fluctuations, supplier dependency, and logistics bottlenecks.
Integrate SOP and risk mitigation measures into HSES compliance frameworks.

F. Reporting & Monitoring

Participate in daily stand-ups with CBDO to update on field activities, supplier performance, risks to biomass flow, and supervisory issues logged through the geolocation monitoring system.
Submit weekly field reports with site visit findings, tonnage assessments, and recommendations.
Track and flag any seasonal supply issues, transport constraints, or quality concerns.

3. Deliverables & KPIs

Biomass Source Mapping – Maintain updated database of suppliers and identify ≥

2 new viable sources per quarter.

Market Assessment Report – Deliver comprehensive biomass availability report by Month 1.
Reporting & Monitoring – Submit weekly field updates, monthly inflow summaries, and final presentation on time with ≥ 95% accuracy.
SOPs & Quality Control – Develop sourcing, drying, and intake SOPs by Month 5; ensure ≥ 95% of loads meet ECS quality standards.
Supplier & Logistics Management – Maintain ≥ 90% supplier reliability rate; reduce cost per tonne transported against baseline.
Two-Year Roadmap – Deliver supply roadmap by Month 6, approved by leadership.
Team Leadership & Oversight – Ensure ≥ 90% geolocation compliance; resolve ≥ 90% of field issues promptly.
Safety & Compliance – Zero unreported HSES incidents.

4. Qualifications & Experience

Diploma or Degree in Forestry, Agriculture, Natural Resource Management, Supply Chain, or related field.
Minimum 3–5 years’ practical experience in forestry, plantation management, agroforestry, biomass sourcing, or supply chain operations.
Strong understanding of Zambia’s forestry and biomass markets, with proven ability to work with plantation companies, sawmills, and farmer networks.
Demonstrated skills in supplier relationship management, contract oversight, and team supervision.
Familiarity with logistics planning, including biomass transport, drying, and intake processes.
Commitment to health, safety, environmental, and sustainability standards.
Valid driver’s license (manual and automatic shift) and ability to travel extensively within Zambia.
Regional exposure to Southern or East African biomass/forestry markets is desirable but not required.

5. Contract Duration & Phasing
Duration: Initial 6-month consultancy (aligned with TA budget under PIDG) with potential extension or conversion to staff role. Work Phases:

Phase 1: Mobilisation & Initial Assessment (Month 1) Establish role, review existing biomass contracts and supplier arrangements, and complete initial market/supply chain assessment.
Phase 2: Operational Implementation & Team Supervision (Months 1–6) Oversee day-to-day biomass sourcing, supervise Copperbelt operations teams using geolocation monitoring, and manage supplier contracts and relationships. Ensure ongoing supply reliability and adherence to HSES requirements.
Phase 3: Systems & Process Development (Months 2–5) Develop and roll out SOPs for sourcing, logistics, drying, and intake. Strengthen supplier aggregation models, cost controls, and risk mitigation frameworks.
Phase 4: Strategic Planning & Reporting (Months 3–6) Produce market assessment report, monthly summaries, and regular risk reports. Draft and finalise the two-year biomass supply roadmap, culminating in a final presentation to ECS leadership.

6. Working Relationships

Internal: CBDO (technical lead), Ndola Office Manager (administrative), Supply Department, Production Supervisor, HSES & M&E Director, Finance Team, with escalation channel to Group COO.
External: Plantation companies, sawmills, agroforestry partners, farmer groups, relevant government forestry offices.

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Full-time position
Reports to Executive Director & Headmaster
Competitive role with room to grow
Requirements
Diploma/Degree in Business, Finance, Accounting, or related field
4+ years’ experience in finance & administration
ACCA/ZICA certification a must
Key Duties
Handle tuition & payments
Financial reporting & budgeting
Manage school supplies & inventory
Support HR, payroll & compliance
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Job Specification:
Position Title: Claims Analyst
Location: Lusaka, Zambia
Reports to: Claims Manager
Company Overview
Klapton Reinsurance Limited is a leading provider of innovative risk solutions, dedicated to delivering exceptional service to our clients across global markets. We are currently seeking a motivated and detail-oriented Claims Analyst to join our dynamic Claims team.
This role offers valuable hands-on experience in supporting various aspects of the claims function, which includes reviewing claims, liaising with brokers,  settlement of valid claims and maintaining accurate and up-to-date claims records. It’s an excellent opportunity for a proactive individual looking to grow their career in the reinsurance industry.
Position Overview
Are you detail-oriented, proactive, and passionate about claims and Reinsurance operations in a dynamic, fast-paced environment? If yes, then the position is available for you to join our growing team. This is a fantastic opportunity for someone looking to deepen their expertise in claims management, reinsurance, and operational processes within a collaborative and results-driven team.
Key Responsibilities
Claims Management

Assist with the settlement of claims in accordance with internal processes and policy guidelines.
Analyse and review reinsurance claims for accuracy and compliance with policy terms.
Maintain thorough, organized, and accurate records of claims.

Workload & Task Management

Take ownership of personal workload, reprioritizing tasks to meet critical company deadlines and goals.
Conduct detailed reviews of claim files to ensure compliance and completeness.
Handle administrative tasks including customer support.
Support internal audits and participate in special projects as assigned.
Demonstrate expert-level understanding of insurance procedures and systems.

Application & Information Processing

Work with internal departments, underwriters, and external stakeholders to gather claim-related information.
Interpret policy terms and contracts to make informed recommendations on claims.
Process complex data entries and maintain databases accurately.
Prepare, evaluate, and assemble incoming documents for internal handling or external communication.

Reporting & Compliance

Prepare regular reports on claim trends, operational performance, process improvement, and recommendations.
Ensure processes align with legal and regulatory requirements.
Provide accurate, well-written correspondence and documentation for insurance-related activities.

Team Collaboration & Leadership

Be a team player.
Help implement and refine operational protocols based on business needs.
Support peers where needed to drive continuous improvement.

Qualifications
Bachelor’s degree in insurance, Business Administration or equivalent. Formal Customer Service training is an added advantage. Ability to work independently and collaboratively in a team environment. Proficient in using Microsoft Office suite. SICS reinsurance software knowledge is also an added advantage.
Skills

Reporting and writing skills.
Attention to detail.
Able to collect and analyse technical information.
Problem-solving skills
Customer service skills
Strong computer skills
Communication skills.
Negotiation skills

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Position Summary
The Bartender will be responsible for providing a high-quality beverage service experience to residents and guests of The Cubes Apartments. This role requires creativity, excellent customer service, product knowledge, and the ability to deliver consistent, stylish, and memorable bar service aligned with the brand standards of The Cubes.
Key Responsibilities
Guest Service & Experience
Greet guests warmly and create a welcoming, stylish atmosphere at the bar.
Prepare and serve alcoholic and non-alcoholic beverages, cocktails, mocktails, smoothies, and specialty drinks with consistency and flair.
Provide recommendations to guests on drinks and pairings with available menu items.
Ensure that all guest interactions reflect professionalism, friendliness, and The Cubes brand standards.
Bar Operations
Set up, stock, and maintain the bar area, ensuring cleanliness, organization, and compliance with hygiene and safety standards.
Mix and garnish drinks according to recipes or personal creativity while keeping within approved cost margins.
Monitor guest consumption and comply with responsible service of alcohol standards.
Process payments accurately using the POS system.
Maintain bar equipment, glassware, and utensils in good condition.
Inventory & Stock Control
Monitor and record daily stock levels of beverages, mixers, and bar consumables.
Report shortages, damages, or special stock requirements to the Supervisor.
Assist in monthly stock counts and ensure proper storage and rotation of stock.
Collaboration & Teamwork
Work closely with waiters, kitchen staff, and management to ensure smooth service flow.
Support in creating special bar promotions, themed nights, and events to drive guest engagement.
Assist with training new team members on bar standards and beverage preparation.
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