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Job Summary:
Assist the Operations Department Headquarters in managing human
resources to ensure compliance, efficiency, and effectiveness in employee management across toll stations and the department headquarters, thereby supporting the overall operational goals.
Key Responsibilities:
Recruitment & Staffing
（1）Conduct staff recruitment based on operational manpower needs, including job
posting, interview arrangement, candidate screening, and recommendations.
（2）Conduct drafting and updating Job Descriptions for various positions.
Salary Calculation & Attendance
（1）Collect and verify employee attendance records, including overtime, leave, and absence tracking.
（2）Conduct salary calculation and verification, ensuring accuracy, and coordinate with the finance department for payroll processing.
Employee Relations & Management
（1）Manage employee documentation and records, including contracts, personnel files, leave applications, and attendance sheets.
（2）Support in handling employee relations issues to ensure compliance with Zambia’s labor laws and company policies.
（3）Perform daily HR functions related to discipline, performance management, and training.
Supervision of Labor Service Company
（1）Supervise and evaluate the labor service company ’ s employment practices,
service quality, and compliance.
（2）Ensure the labor company’s staff attendance, payroll, and contract execution meet company requirements and labor laws.
（3）Provide regular reports on the labor service company ’ s performance to the
Operations Department and Headquarters HR.
Requirements:
1. Bachelor’s degree in Human Resources, Business Administration, or related field.
2. 1-3 years of experience in HR management, preferably in a similar industry.
3. Proven track record of providing strategic HR advice and support.
4. Excellent communication, interpersonal, and problem-solving skills.
5. Ability to work in a fast-paced environment and prioritize tasks effectively.
6. Strong analytical and reporting skills.
7. Knowledge of labor laws, regulations, and best practices in HR management.
8. Experience with payroll management and processing.
9.Experience in multinational companies or large organizations preferred
10.Registered Member of ZIHRM
 
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Job Summary:
We are seeking a skilled and experienced Excavator Operator to join our team. The ideal candidate will be responsible for operating excavators to support construction, earthworks, and related projects while ensuring safety, efficiency, and compliance with company standards.
Key Responsibilities:
Operate excavators for various construction and earthmoving tasks.
Perform routine checks, maintenance, and cleaning of the equipment.
Follow project plans, site layouts, and instructions from supervisors.
Ensure safe operation of machinery in line with occupational health and safety guidelines.
Report any mechanical issues, damages, or hazards immediately.
Work effectively as part of a team to meet project deadlines.
Qualifications & Requirements:
Minimum of 3 years proven experience as an Excavator Operator.
Valid certificate in Excavator Operation from a recognized institution.
Good knowledge of safety regulations and procedures.
Ability to work in demanding site conditions.
Strong communication and teamwork skills.
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What you would be expected to do:
Sun King – Internal: Handling CRM Administrative activities

Creation/editing of users, SMS setups, archiving of inactive users, and HUB-related Field Sales Executive issues as requested
CRM-related technical activities
Escalation and follow-ups on the resolution of field sales executives selling apps, CRM error messages, and technical problems.
Suggests software improvements or process changes
Raise tickets to the Tech Development Team and follow up on resolution
Escalating work tools issues and helping resolve them
Formulate mechanisms to improve common requests.
Customer Facing: Ensuring a great customer experience
Handle program escalations and provide timely feedback/solutions.
Provide field assistance to EB Sales Team
Management of MDM platforms
Ensure proper configuration of PAYG Agent and customer phones

Field visits

Ensures field visits are done monthly at least.
Collect feedback from Agents, area business, and Regional Managers on issues faced in the field
Report feedback and ensure closure and follow-ups are acted upon.
Cross-functional teamwork: Project Management
Work with other departments to ensure their requests are attended to by taking front-line initiative in pilots/projects assigned.
Create a detailed project plan tracking the progress of project activities and tasks
Document project shortcomings and learnings for closer follow-up
Work closely with Program Optimization Managers to ensure effective and efficient project execution.
Improvements: Owning and Improving Processes (current and future)
Creating/documenting detailed processes and producing comprehensive reports based on any assignment to ensure proper checks.
Administer surveys to expedite process alignments.
New product/software piloting, reporting, and implementation.
New product testing both in the office and in the field. He/She will be tasked with ensuring all
Design presentations, data visualizations, and dashboards for strategic planning and project executions.

You might be a strong candidate if you:

Have a bachelor’s degree or its equivalent.
Possess at least 2 years’ experience with a proven track record of maintaining records and interacting with different systems and tools.
Having knowledge and experience in operational tools such as Google Sheets, Slides, and Apps Script would be an added advantage.
Possessing project management skills and any certification or its equivalent will be an added advantage.
Have excellent people person skills and the ability to work with stakeholders with different working styles, priorities, and communication styles.
Demonstrated excellent time management skills in terms of workload balancing and gave feedback to queries of colleagues.
Are able to evaluate prioritization of tasks and projects on the go and work on high-impact, low-effort items first. Multitasking is key.
Have problem-solving ability and a fix-what’s-broken mindset—strategic thinking, innovation, and action.
Possess excellent attention to detail, and know that the difference between an “Ok” and “Exceptional” job lies in how much you can spot and work on the important minute details of your tasks.
Possess excellent issue-tracking and resolution skills, IT skills, and advanced computer skills.

What we offer (in addition to compensation and statutory benefits):

A platform for professional growth in a rapidly expanding, high-impact sector.
Immerse in a collaborative culture, energized by employees of Sun King who are collectively motivated by fostering a transformative, sustainable venture.
A genuinely global environment: Engage and learn alongside a diverse group from varied geographies and backgrounds.
Tailored learning pathways through the Sun King Center for Leadership to elevate your leadership and managerial capabilities.

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The Teller/Sales representative is responsible for cash verification and banking and selling company products.
Job Responsibilities

Banking Cash
Selling company product
Recruitment of Merchants
Managing relationships with Merchants
As well as above, any other duties given by management.

Accountability and Performance Measures

Accountable for banking
Accountable for selling company products.
Merchant Recruitment
Relationship Management

Organizational Alignment

Reports directly to the managing director.
Dotted-Line Report to the Regional Sales Manager

Qualifications

Grade 12 School Certificate
Diploma in Business related qualification
1 year experience in similar position

Personality Qualities

Ability to work weekends, holidays and after hours as the system calls.
Quick to attend to queries.
GO getter.
Self-driven
Patient
Exudes Humility
Clean criminal and employment record
High Integrity morals
Communication Skills
Teamwork

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Naviafri is a leading provider of GPS tracking solutions, dedicated to delivering innovative technology and exceptional customer service. We’re seeking a skilled and experienced GPS Tracking Technician/Installer to join our team.
Job Summary:
We’re looking for a highly skilled and experienced GPS Tracking Technician/Installer to install, maintain, and repair GPS tracking devices in vehicles. The ideal candidate will have a strong background in auto electrical systems and excellent problem-solving skills.
Responsibilities:

Install GPS tracking devices in vehicles according to company standards
Conduct site surveys to determine installation requirements
Troubleshoot and repair GPS tracking devices and associated electrical systems
Perform routine maintenance and updates on existing installations
Provide technical support to customers and internal stakeholders
Collaborate with the sales team to identify and resolve customer issues
Maintain accurate records of installations, repairs, and maintenance
Adhere to safety protocols and industry regulations
Requirements:
Diploma in Auto Electrical or related field
At least 2 years of experience in auto electrical installations and repairs
Experience with GPS tracking systems and devices (is highly an advantage)
Strong knowledge of electrical systems and wiring diagrams
Excellent problem-solving and analytical skills
Good communication and customer service skills
Ability to work independently and as part of a team
Valid driver’s license (optional)

Desirable Qualifications:

Experience with fleet management software
Knowledge of vehicle diagnostics and troubleshooting
Certification in electronics or telecommunications

What We Offer:

Competitive salary and benefits package
Opportunities for professional growth and development
Collaborative and dynamic work environment
Recognition and rewards for outstanding performance

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Junior Accountant
We are seeking a Junior Accountant to join our growing team. The ideal candidate should have a minimum of 3 years of work experience in accounting or a related field.
Key Responsibilities:

Preparing quotations and issuing invoices to customers.
Following up on outstanding payments.
Performing account reconciliations.
Preparing accurate monthly financial reports.
Handling statutory obligations, including NHIMA and NAPSA.
Generating and managing smart invoices.

Qualifications & Requirements:

Diploma in Finance, Accounting, or any related field.
Minimum of 3 years’ proven work experience in a similar role.
Proficiency in Zoho Books will be a strong advantage.
Strong attention to detail, organizational skills, and ability to meet deadlines.
Good communication and interpersonal skills.

Why Join Us?
Opportunity to grow within a supportive and professional environment.
Exposure to modern accounting systems and tools.
Competitive package based on experience.
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We seek to hire a Front Office Coordinator who shall serve as the first point of contact for its clients, partners, and visitors. Reporting to the Office Manager, this role involves managing the front desk, handling calls and inquiries and providing administrative support to ensure efficient office operations. The ideal candidate will have excellent interpersonal skills, a professional demeanor and the ability to multitask in a fast-paced environment.
Main Duties and Key Responsibilities:
1. Front Desk Management
– Greet visitors, clients, and partners in a friendly and professional manner, creating a welcoming atmosphere.
– Ensure the reception area is clean, organized, and well-maintained to leave a positive impression on guests.
– Manage visitor log-in procedures and direct visitors to the appropriate staff member or meeting room.
2. Telephone and Communication Management
– Answer incoming calls promptly, providing information about our client’s services, and directing calls to the appropriate staff members.
– Handle inquiries via phone, email, and in-person, addressing client questions and scheduling appointments as needed.
– Take accurate messages and ensure they are delivered promptly to the relevant team members.
3. Administrative Support
– Assist with scheduling meetings, coordinating appointments, and organizing the calendar for the management team.
– Prepare and distribute company communications, newsletters, and informational materials as needed.
– Perform basic clerical tasks, including filing, photocopying, and scanning documents.
4. Client and Visitor Assistance
– Provide clients and visitors with necessary information about our client’s services and direct them to relevant resources.
– Assist with client intake and onboarding processes, ensuring they feel comfortable and informed about the services provided.
– Support clients in filling out any required forms or applications during their visit.
5. Office Supplies and Inventory Management
– Monitor and maintain office supplies inventory, including ordering supplies and keeping track of stock levels.
– Ensure that office equipment such as printers, copiers, and telephones are functioning properly and coordinate repairs when necessary.
– Collaborate with the Office Manager to manage supplier relationships and maintain an adequate supply of office essentials.
6. Data Entry and Records Management
– Maintain accurate and up-to-date records of client information, appointments, and inquiries in the company’s database.
– Assist with data entry tasks to support the administrative team in managing client records and internal documentation.
– Ensure confidentiality and security of all sensitive information handled at the front desk.
Qualifications, Experience, Exposure and Skills
– Education: Diploma or certificate in Office Administration, Business Studies, or a related field is preferred.
– Experience: 1+ years of experience in a front desk or customer service role, ideally within an office or consultancy environment.
– Strong verbal and written communication skills.
– Excellent organizational and multitasking abilities.
– Professional and friendly demeanor, with a commitment to providing outstanding customer service.
– Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
– Basic knowledge of office equipment (copiers, fax machines, etc.).
Key Performance Indicators (KPIs)
– Customer satisfaction based on feedback from clients and visitors.
– Accuracy and timeliness in handling calls, messages, and inquiries.
– Efficiency in managing office supplies and supporting office operations.
– Professional presentation and upkeep of the reception area.
Equal Opportunity Employer:
We are an equal opportunity employer, committed to creating an inclusive and diverse workplace. Qualified candidates from all backgrounds are encouraged to apply.
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The Electrical Machine Reminder shall report directly to the Maintenance Supervisor and will support the maintenance department by Rewinding of Equipment such as Motors and Generators and servicing and maintenance of various tools and equipment used in the rewinding process.
Key Responsibilities

Taking steps to disassemble motors, remove stators, rotors damaged coils and components in preparation for cleaning and rewinding
Troubleshooting defective motors to identify the cause of the problem determine requirements for suitable spare parts, and finding ways to minimize the chances of failure in the future.
Maintaining records of repair works carried out on all motors, and keep records of material used for each repaired motor against its serial number.
Prepare stator core for winding by cleaning out remnants of the damaged coils and carbonized material and any other debris
Make winding terminations onto terminal block.
Carry out insulation by varnishing and dipping of the wound motor;
Test the reassembled motor to check the quality and condition of the coils and ensure that repairs were successful; and perform final inspections and test runs
Maintain the work area and rewind machines in a clean and orderly condition and follow prescribed policies and safety regulations.

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As a Procurement and Supply Chain Manager at Roan foods & Brands limited, a leading FMCG manufacturer in Zambia, you will play a crucial role in ensuring the seamless flow of goods from our suppliers to our production lines. You’ll be responsible for the end-to-end procurement and supply chain process, from sourcing raw materials to managing inventory and logistics.
Your work will directly impact our ability to deliver high-quality products to consumers efficiently.
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Mindolo Ecumenical Foundation (MEF), is a faith based, non-denominational and Pan African Centre of Study, Worship and Reflection. It is located in Mindolo, Kitwe District on the Copperbelt Province of Zambia
Applications are invited from suitably qualified persons to fill in the following vacant position at Mindolo Ecumenical Foundation.
GENERAL MAINTENANCE SERVICE MAN
 
MEF is looking for a General Maintenance Service Man on contractual basis at Mindolo Ecumenical Foundation Campus in Mindolo Kitwe. S/he will be responsible for management of the institution’s inventory including Buildings and operation of Two (2) Biogas Systems.
Reports to: Executive Director
 
Duties and Responsibilities
 
The successful candidates will be required to perform the following duties:
Keeping and maintaining records of the input/output of the Biogas Systems
Ensuring safe and effective operation of 2 Biogas Systems
General maintenance and repair of the Biogas Systems
Reporting regularly to the Executive Director to provide updates on all inventory issues and all aspects of property development, building maintenance, health & safety
Management of the institution’s Asset register ensuring that a record of all the institution’s inventory is maintained
Monitoring and controlling the use of facilities
Making recommendations for routine and non-routine maintenance to buildings, equipment, furniture, fittings and fixtures thereby ensuring a safe working environment
Planning, executing and coordinating all approved procurement and disposal of the institution’s inventory
Performing any other duties as may be assigned by the Supervisor
Qualification and Experience
Full Grade 12 School Certificate/GCE
Minimum Certificate in Construction, Maintenance, Facilities management or related field
At least One (1) year working experience
Desirable Skills and Abilities
Innovative
Able to promote proper safety protocols
Proficiency with hand and power tools used in the construction industry
Excellent inter-personal and communication skills
Have a strong sense of personal and work accountability
Able to multitask
AGE:  25 years and above
Commencement of duty: 1st September 2025
Background: Strong Christian background and able to work in an Ecumenical Environment.
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