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Trade Zone Limited is currently looking to hire an experienced Sales Assistant to be based in Lusaka.
Duties & Responsibilities

Identifying and developing market opportunities.
Building and Maintain strong Relationship with customers.
Handle Client inquiries and ensure exceptional customer service.
Maintaining price information on specific Products.
Support the sales team with day-to-day administrative duties and client communications.
Create and update sales report, ensuring accurate records of sales activities and performance.
Maintain and organize customer databases for quick reference and reliable tracking of interactions.
Process sales orders and coordinate with logistics to ensure timely dispatch and delivery.
Assist in the rollout and monitoring of sales strategies, helping the team stay aligned with business goal.
Provide input on customer trend, competitor activity and performance metrics as needed.
Any other duties assigned by Supervisor or Management.

Requirements and skills

Grade 12 with five (5) “O” Levels
Diploma/Degree in Marketing or related field
Analytical skills and proficiency with MS Office applications (Excel, Word, PowerPoint, etc.) and customer relationship management (CRM) tools
2 years and above working experience in sales support
Mature and sober character, prepared to work with minimum supervision.
Detail- Oriented with a proactive attitude and willingness to learn

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Company Overview
Turtle Insurance Brokers Ltd established in 2016, provides consultancy services in risk management and insurance broking.
As an independent insurance broker, we offer full service on short term (general insurance), long term (life) and health insurance and facilitate insurance placements for a broad range of clients from sole traders to PLCs and MNCs. As specialists in commercial insurances, we provide the care and technical expertise businesses need to ensure our clients ‘Stay Covered.’
Position: Client Services Representative
Department: Client Services
Job Purpose
The Client Services Representative is responsible for carrying out client service activities that ensure high service standards, client satisfaction, and business retention. The role involves managing assigned clients, premium collections and ensuring all service commitments are fulfilled as required by the client services manager.
Key Responsibilities

Conduct client visits
Ensure renewals are completed for the assigned clients
Premium collections
Communicate with internal departments to fulfil client requests

Candidate Profile Essential Attributes

Strong communication and interpersonal skills
Problem solving & critical thinking
Customer-centric mindset

Qualifications & Requirements
Minimum of a Diploma or Degree from a recognized institution (minimum requirement)
Driver’s License: A valid driver’s license is mandatory. Applications from candidates without a valid driver’s license will not be considered.
1 year of experience in a client servicing role in the insurance industry is an added advantage
Proficiency in Microsoft Office Suite, particularly Excel and Outlook
Use ‘Client Services Representative Application‘ as the subject line for your email application.

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Our Company is looking for 2 (Two) Truck drivers.
We invite you to take time to review the list of qualifications and apply for the positions. Only those with the specified qualifications and experience are encouraged to apply.
Key Responsibilities
1. Delivering goods across the country
2. Completing and verifying paperwork of the assigned cargo
3. Delivering loads with good attention to safety and customer service
4. Ensuring the vehicles are clean and well maintained before and after each trip
5. Adhering to laws for commercial vehicles
Qualifications
1. Must have a valid PSV drivers license class CE
2. Must have at least 5 years experience driving Heavy duty trucks
3. Must be medically fit
4. Must be able to write and speak good English
5. Must have a clean driving record
6. Must be able to pass random drug tests
7. Must have excellent customer service skills
8. Age must be 30 to 45 years
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LOCATION: RUFUNSA
POSITION: INTERNAL AUDIT OFFICER
REPORTS TO: CHIEF EXECUTIVE OFFICER
UMINO Community Loan Services Limited is a registered Microfinance company in Zambia. Its mission is to improve the living standards of the local, rural people by providing fair, sustainable and professional microfinance services.
To actualize our mission, we are looking for ambitious and suitably qualified candidates to fill the above position (Internal Audit Officer) that have arisen:
Job Summary
The Internal Audit Officer will be responsible for evaluating the adequacy, effectiveness, and efficiency of the organization’s internal control systems and procedures. The officer will ensure compliance with internal policies, regulatory requirements, and industry best practices.
Key Responsibilities

Conduct regular and ad-hoc audits across all departments and branches.
Evaluate the effectiveness of risk management and internal control systems.
Identify and report on areas of non-compliance and recommend corrective actions.
Prepare clear and concise audit reports with findings and recommendations.
Follow up on implementation of audit recommendations.
Assess the accuracy and reliability of financial and operational information.
Provide support during external audits and regulatory inspections.
Promote a culture of accountability and transparency.

Qualifications & Experience

Bachelor’s degree in Accounting, Finance, Auditing, or related field.
Part or full professional qualifications such as ACCA, CIMA, or ZICA.
At least 2–3 years of experience in internal or external auditing, preferably in the financial services or microfinance sector.
Strong knowledge of auditing standards, risk management, and internal controls.
Proficiency in Microsoft Office (especially Excel and Word).
Excellent analytical, communication, and report-writing skills.
High level of integrity and confidentiality.

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Admin Assistant/Secretary
About Komboni Radio Komboni Radio is a fast-growing local radio station based in Lusaka, Zambia. We are known for our vibrant community engagement and strong presence in urban and peri-urban areas. Our mission is to inform, entertain, and empower Zambians through relevant content and programming. As we expand, we are looking for dedicated professionals to join our team.
Position: Admin Assistant / Secretary
Location: Lusaka
Type: Full-time
Job Description We are looking for a self-driven Admin Assistant/Secretary who can work with minimal supervision. The successful candidate will handle daily administrative duties and provide support to management and staff. The preferred candidate will be reporting to the C.E.O
Key Tasks

Handle front desk duties including answering phones and managing correspondence
Maintain organized filing systems and office records
Prepare reports, memos, and letters
Schedule meetings and manage calendars
Support day-to-day office operations
Assist with basic bookkeeping tasks
Coordinate communication between departments

Requirements

Diploma in Secretarial Studies or related field
At least 2 years experience in similar role
Strong computer skills (MS Word, Excel, email)
Basic knowledge of bookkeeping
Ability to work independently and manage time effectively
Excellent communication and interpersonal skills
Experience in a media environment is an added advantage

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Job Summary: We are seeking a detail-oriented and experienced Assistant Credit Controller to join our Finance team.
Key Responsibilities:

Reconciles, checks, and prints customer statements for delivery based on agreed payment cycles (7, 15, 21 and 30 days)
Processes payments into customer accounts.
Prepares daily banking report for circulation to management.
Reconciles Van Sales deposits with the sales invoices.
Disbursement of Petty Cash from float

Qualifications:
Education: Grade 12 & Diploma in Accountancy/ACCA part 1/ZICA part 1
Experience: Minimum of 3 years of experience in accounting or related roles and in the FMCG Sector
Skills:  Excel skills, strong analytical and problem-solving abilities.
Attributes: Detail-oriented, excellent communication skills, ability to work independently and as part of a team.
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JOB SPECIFICATION
Position Title: Surety & Trade Credit Underwriter (1)
Department: Underwriting
Reports to: Head of Underwriting
POSITION PURPOSE
To expertly underwrite, analyze, price, and structure surety facultative and treaty reinsurance business across Africa and Asia, applying advanced financial analysis and risk assessment capabilities to build a profitable and diversified surety portfolio while maintaining strong broker and cedant relationships.
KEY RESPONSIBILITIES & ACCOUNTABILITIES
Underwriting Excellence & Risk Assessment
Core Underwriting Functions:

Comprehensive Risk Analysis: Evaluate complex surety reinsurance submissions, including contract bonds, commercial bonds, and specialty surety products
Financial Underwriting: Conduct in-depth financial analysis of principals, examining the “Three Cs” of surety underwriting:
– Character: Assess management integrity, business reputation, and past performance
– Capacity: Evaluate technical expertise, organizational capability, and operational track record
– Capital: Analyze financial strength, working capital, net worth, and liquidity ratios

Pricing, Terms & Portfolio Management
Strategic Pricing:

Premium Calculation: Develop competitive yet profitable pricing using actuarial models, historical loss data, and market intelligence
Terms & Conditions: Structure appropriate reinsurance terms including limits, retentions, exclusions, and special conditions
Portfolio Optimization: Monitor portfolio performance, geographic distribution, and industry concentration to maintain balanced exposure

Business Development & Relationship Management
Market Development:

Broker Relations: Cultivate and maintain strategic relationships with reinsurance brokers and intermediaries across target markets
Cedant Partnerships: Build strong relationships with ceding companies, providing technical expertise and market intelligence
Revenue Growth: Achieve annual premium targets, while maintaining target loss ratios and expense ratios
Market Intelligence: Stay current with construction industry trends, economic conditions, and regulatory changes affecting surety markets

Operational Excellence & Compliance
Process Management:

Documentation Standards: Ensure all underwriting decisions are properly documented with clear rationale and supporting analysis
Regulatory Compliance: Ensure all activities comply with local insurance regulations and international reinsurance standards

Technical Leadership & Knowledge Sharing
Professional Development:

Mentorship: Guide and train junior underwriting staff and apprentices in surety underwriting principles and practices
Process Improvement: Continuously update underwriting manuals, guidelines, and standard operating procedures
Market Research: Conduct an analysis of emerging trends in construction, infrastructure development, and surety markets
Training Delivery: Provide technical training to internal teams and external stakeholders on surety products and market conditions

Reporting & Communication
Management Reporting:

Performance Analytics: Prepare comprehensive quarterly and annual reports on portfolio performance, market trends, and profitability analysis
Risk Reporting: Provide regular updates on large exposures, concentration risks, and emerging market developments
Business Intelligence: Contribute to strategic planning and market expansion initiatives through data-driven insights

QUALIFICATIONS & REQUIREMENTS
Academic Qualifications

Bachelor’s Degree in Finance, Accounting, Business Administration, Engineering, or related field from a recognized university
Professional Certifications:
– Associate in Fidelity and Surety Bonding (AFSB) – required within 24 months
– DCII (Diploma Chartered Insurance Institute) or equivalent – preferred
– Additional surety-specific certifications will be advantageous

Professional Experience
Required Experience:

Minimum 5+ years in surety underwriting or surety reinsurance
Proven track record in underwriting contract surety, commercial surety, or specialty surety products
Demonstrated experience in financial analysis, credit assessment, and risk evaluation

Core Technical Competencies
Financial & Analytical Skills:

Advanced financial statement analysis and credit assessment capabilities
Strong understanding of construction industry financials, working capital management, and project finance
Proficiency in ratio analysis, cash flow modeling, and debt capacity evaluation
Experience with financial modeling and pricing tools

Communication & Leadership:

Exceptional written and verbal communication skills in English
Strong presentation and negotiation capabilities
Cross-cultural sensitivity for working across diverse African and Asian markets
Proven ability to build and maintain professional relationships

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Zatham Wealth Ltd, a fast-growing financial institution dedicated to providing inclusive financial solutions, is seeking a Revenue and Recoveries Officer to join our dynamic team. This role is vital to ensuring that the company maintains healthy cash flow through timely collections, effective client engagement, and management of delinquent accounts.
 
Key Responsibilities:

Monitor loan repayments and ensure timely collection of outstanding balances.
Implement effective debt recovery strategies in line with company policies.
Contact clients to resolve non-performing accounts and negotiate repayment plans.
Maintain accurate records of all collections, communications, and payment plans.
Collaborate with the credit and finance teams to track portfolio performance.
Prepare and present periodic recovery and revenue reports.
Assist in building client capacity through financial literacy and repayment discipline.

Qualifications and Requirements:

Diploma or Degree in Finance, Business Administration, Banking, or related field.
Minimum 2 years of experience in collections, credit control, or revenue assurance
Debt recoveries experience is a desirable
Experience in GRZ PMEC collections is a must
Strong interpersonal and negotiation skills.
Knowledge of loan management systems and basic financial reporting.
High level of integrity, accountability, and attention to detail.

 
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Cofund Investment Limited is looking for a detail-oriented, proactive, and experienced Microfinance Loan Supervisor to lead and support our loan officers in ensuring efficient loan processing, quality portfolio management, and strong client relationships. The ideal candidate will have a solid background in microfinance lending, team supervision, and credit risk management.
Key Responsibilities:
1. Supervise and support loan officers in client recruitment, loan appraisal, disbursement, and recovery.
2. Monitor loan portfolio performance and ensure high portfolio quality.
3. Conduct periodic field visits and on-the-spot checks for compliance with lending policies.
4. Train and mentor loan officers to enhance productivity and client service.
5. Analyze loan reports, identify risks, and implement corrective measures.
6. Ensure adherence to institutional policies, procedures, and regulatory guidelines.
7. Prepare and present regular performance reports to management.
Qualifications and Experience:
1. Diploma or Degree in Finance, Banking, Business Administration, or a related field.
2. Minimum of 3 years’ experience in microfinance lending, with at least 1 year in a supervisory role.
3. Strong understanding of credit management and group lending methodologies.
4. Excellent leadership, communication, and interpersonal skills.
5. Proficiency in MS Office and microfinance systems.
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VACANCY ANNOUNCEMENT
The Technical Education, Vocational and Entrepreneurship Training Authority (TEVETA) is a body corporate established under the Technical Education, Vocational and Entrepreneurship Training (TEVET) Act No. 13 of 1998 and the TEVET (Amendment) Act No. 11 of 2005.
TEVETA was established to regulate, monitor, and co-ordinate Technical Education, Vocational, and Entrepreneurship Training in consultation with industry, employers, workers, and other stakeholders.
TEVETA wishes to recruit qualified and experienced Zambians to fill the following vacant positions.
Assessment Specialist- (Local Government & HOSPITALITY PROGRAMS) x1
1.1 Overall Purpose of the Job
Monitoring and facilitating the conduct of TEVET examinations and Qualifications to effectively measure training standards.
1.2 Key Responsibilities
a)      Facilitates the conduct of national examinations
b)      Plan and budget for the examination development process.
c)       Approves enrolments and examination registrations.
d)      Facilitates workshops for assessors/examiners so as to equip them with quality skills and knowledge of setting, moderation, and marking of examinations.
e)      Leads in the Development of test items and assures quality in item writing, panel setting, moderation, and proofreading processes.
f)        Facilitates the development and implementation of assessment tools aligned with program objectives, ensuring validity, reliability, and fairness.
g)      Maintains test items in the bank at optimum levels.
h)      Submits camera ready examination papers and adheres to the security protocols.
i)         Facilitates the marking process by ensuring marking schemes, question papers, and other relevant documents for use during marking are in place.
j)         Prepares monthly reports and activity reports.
k)       Analyses examination results and programme reports
l)         Adheres to performance measures in order to meet the strategic objectives of the TEVETA.
m)     Prints examinations and other related materials.
n)      Prepares the results booklet for approval by the Board.
o)      Ensures that assessment processes comply with industry standards and regulatory guidelines.
1.3 Required Skills and Competencies:
a)      Strong understanding of assessment principles, TEVET curriculum, and quality assurance.
b)      Excellent interpersonal and communication skills with ability to work with diverse stakeholders.
c)       Proficiency in data analysis and reporting for program evaluation.
d)      Capacity to train and mentor educators on assessment practices.
e)      Strong organizational and problem-solving skills with adaptability to change.
1.4 Minimum Qualifications
a)       Degree in Business Administration and any other business-related Qualification
b)       Diploma in Teaching Methodology or Equivalent
c)        Valid Accreditation as a Trainer /Examiner
d)       Valid Membership of a business-related association will be an added advantage
1.5 Minimum Experience
a)       Two (2) years of experience in setting, moderating, and marking examinations.
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