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PURPOSE
We are seeking a highly capable HR Practitioner, based in Chingola, Zambia, to independently manage all in-country HR operations and provide essential support to the HR Business Partner: Africa. This role will oversee the planning, implementation, and evaluation of HR strategies, employee relations, and policy compliance across our operational sites.
RESPONSIBILITIES
HR Policies and Procedures

Generate and interpret all HR policies and procedures and ensure that line management and employees understand the need and contents of these policies and procedures.
Monitor compliance by ensuring that deviations are identified and reported.

Recruitment

Manage the full recruitment cycle, including requisition, advertisement, candidate screening, interviewing, selection, and onboarding.
Maintain an up-to-date vacancy list and ensure alignment with recruitment planning and approvals.

Discipline Management

Ensure disciplinary matters are managed proactively and in accordance with the company’s policies and procedures.
Attend disciplinary hearings to provide expert advice and guidance.
Manage all grievance cases promptly, ensuring adherence to the established internal procedures and timelines.
Prepare comprehensive documentation for conciliation and arbitration processes.
Execute all related tasks in compliance with the Disciplinary and Grievance policies, procedures, and any country-specific requirements.

Union Meetings and Engagements

Ensure consistent and effective communication with unions and associations on all matters relevant to them, fostering positive labor relations.
Organise and facilitate union meetings, including scheduling, preparing agendas, securing venues and IT resources, and accurately documenting minutes.
Ensure that necessary information is obtained and communicated timeously.
Maintain a thorough understanding of current and past collective agreements and applicable labor legislation to ensure compliance and informed negotiations.

Manpower Planning and Organisational Structure

Lead manpower planning initiatives to ensure alignment between workforce needs and business goals.
Maintain and update company organograms to reflect current structures and support workforce planning.
Develop and manage localisation labour plans and succession plans for supervisory roles to support workforce stability and growth.

Administration

Collate and manage payroll inputs accurately while liaising with relevant stakeholders to ensure timely and correct payroll processing.
Maintain, distribute, and securely file all employee records and information in accordance with company policies and legal requirements.
Arrange and administer employee work permits, ensuring compliance with immigration and labor laws.
Assist in the formulation and monitoring of Performance Agreements and Individual Development Plans, as well as tracking thereof.

Training and Development

Assess training needs, maintain records, coordinate employee development programs, and conduct annual skills audits.

QUALIFICATIONS

Grade 12 Certificate
Honors Degree in Human Resources Management

EXPERIENCE

Minimum of 5-10 years’ experience performing operational Human Resources duties
Experience in the Mining or Construction work environment will be advantageous.

SKILLS, QUALITIES AND ABILITIES REQUIRED

Medically fit as per company standards.
Conflict and people management.
Strong knowledge of Industrial Relations.

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Job Title: Remote Digital Sales Executive (Commission Based)
Company: Lowkey Solutions
Location: Remote
Job Type: Commission Based
About Us
Lowkey Solutions is a dynamic digital marketing agency that specializes in Social Media Management, Website Development, Graphic Design, and Training & Consultation. We are committed to delivering creative, results-driven solutions that help businesses grow their online presence and achieve measurable success.
Role Overview
We are seeking ambitious and self-motivated Remote Digital Sales Executives to join our team. This is a commission-based role, ideal for individuals who are driven by performance and motivated by the opportunity to earn based on results. You will be responsible for generating leads, closing sales, and building long-term client relationships.
Key Responsibilities

Prospect and identify new business opportunities for our digital services
Build and maintain strong relationships with clients
Present and sell digital marketing solutions tailored to client needs
Meet and exceed monthly sales targets
Collaborate with the marketing team to execute sales strategies

Requirements

Proven experience in sales, preferably in digital marketing or related fields
Strong communication and negotiation skills
Ability to work independently and manage time effectively
Self-driven, goal-oriented, and resilient
Access to a computer and reliable internet connection

What We Offer

100% remote role with flexible working hours
Commission-based pay structure with high earning potential
Opportunity to work with a fast-growing digital solutions company
Continuous support and growth opportunities

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Job Opportunity: Office Manager – Patrick Chulu Legal Practitioners
Location: Lusaka, Zambia
Position: Office Manager
Industry: Legal Services
Type: Full-Time
Patrick Chulu Legal Practitioners, a well-established and reputable law firm based in Lusaka, is seeking a highly organized, proactive, and professional Office Manager to oversee daily administrative operations and support the efficient functioning of the practice.
Key Responsibilities:

Oversee and coordinate all administrative functions of the law firm.
Manage office staff, schedules, and workflow to ensure optimal performance.
Maintain client records, correspondence, and legal documentation in an orderly and confidential manner.
Liaise with clients, legal institutions, and vendors professionally.
Handle procurement of office supplies and ensure a clean, functional work environment.
Monitor deadlines, appointments, and court schedules for legal staff.
 Support the legal team with scheduling, document preparation, and logistical arrangements.
Ensure compliance with internal procedures and applicable legal regulations.

Qualifications & Experience:

Diploma or Degree in Business Administration, Office Management, Human Resource or a related field.
Minimum of 2 years’ experience in an administrative or office management role (experience in a legal or professional services environment is a plus).
Strong organizational and multitasking skills.
Excellent communication (verbal and written) and interpersonal abilities.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
High attention to detail, discretion, and professional ethics.

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OPERATIONS MANAGER
KEY REQUIREMENTS

Bachelor’s degree in Transport and Logistics, Business Administration, a Master’s degree will be an added advantage.
Must be 30 years old or above
Proven experience as a Transport and Logistics Operations Manager or in a similar managerial role within the Transport and logistics company.
Must have managerial experience with strong leadership skills
Excellent communicator
Experience in driver management and fuel management
Strong knowledge  of both local and cross border routes, including Zambian/ SADC transportation routes Congo DR, South Africa, Tanzania and Mozambique
Excellent leadership and team management skills with the ability to motivate and develop a high-performing team
Strong marketing acumen with cutting skills to analyze the transport business opportunities on the market.
Exceptional analytical and problem-solving abilities to optimize operations and address challenges effectively
Strong communication and negotiation skills to collaborate with internal teams, Clients and stakeholders in the transport and logistic industry.
Ability to work in a fast-paced environment, manage multiple priorities, and adapt to changing business needs
Knowledge of regulatory requirements and compliance related to Transport and logistics.
Detail-oriented with a focus on accuracy and efficiency in operations
A proactive approach with a demonstrated ability to drive process improvements and cost-saving initiatives.

DUTIES AND FUNCTIONS

Daily update to the Director with regard to operations.
Incident / situations report and decision taken to address and resolve all.
Supervision of the operations team to ensure effective performance of every staff.
Responsible for coordinating the operations with workshop and Mechanical stores.

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Job Opportunity: Graduate Architect

A newly established firm is seeking a creative, motivated, and detail oriented Graduate Architect to join our growing team. This is an exciting opportunity for a young professional who thrives in a dynamic environment and is passionate about delivering thoughtful, functional, and visually striking design solutions.

Key Responsibilities:

Assist in the design and development of architectural plans across a range of projects

Translate client needs into design concepts and compelling visual presentations

Collaborate with engineers, contractors, and consultants to ensure design objectives are achieved

Conduct site visits to monitor construction progress and provide technical support

Prepare detailed architectural drawings, blueprints, specifications, and documentation

Ensure all designs comply with local building codes, planning regulations, and safety standards

Contribute to project management activities, including tracking timelines and budgets

Research sustainable materials, construction technologies, and emerging design trends

Lead and coordinate small project teams when necessary

Qualifications & Skills:

Bachelor’s Degree in Architecture

Minimum of 2 years post-graduate experience with verifiable references

Proficiency in architectural design software mainly ArchiCAD; experience with AutoCAD and Twinmotion is a strong advantage

Strong design sensibility, attention to detail, and creative problem-solving skills

Excellent communication and organizational abilities

Familiarity with Zambian building codes and construction standards is essential

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Career Opportunity
Internet Banking & Merchant Services Specialist
Transactional Banking Department – (Kitwe X1 and Lusaka X1)
First Capital Bank is actively seeking a dynamic and results-driven professional to join our team as a Sales and Service Specialist – Internet Banking & Merchant Services. In this pivotal role, you will engage with our existing corporate clients to promote the adoption and effective utilization of  Point of Sale ( POS) devices and internet banking solutions, collectively known as “Services.” Additionally, you will be responsible for onboarding new corporate clients, providing support for transaction processing, and delivering first-line assistance to customers with POS devices at their outlets. If you are a proactive communicator with a passion for customer service and digital banking solutions, we invite you to be part of our innovative team dedicated to enhancing our clients’ banking experience.
Roles and Responsibilities

Plan and execute weekly call plan in conjunction with the RM’s to promote utilization of POS devices and Internet
Engage customers to support the Banks strategic service objectives under the
Internet Banking and Merchant Services pillars.
Migrate clients onto the Internet (IB)/ Mobile Banking (MB) Platform.
Follow up with new onboarded customers that are not transacting on POS, IB and/or MB.
Ensuring all new customers are activated for the Services, have received the Service specific branding and it is well displayed in their business premise/s.
Log any queries that relate to a hardware, technical or system fault.
Log any required enhancements or new requirements.
Ensure that all logged queries are followed up and resolved/ addressed within the agreed SLA timelines.
Cold call prospective customers at their trading sites or shops and conduct promotions to canvass suitable customers for the bank’s Point of Sale, Mobile and Internet Banking solutions.
Work closely with RM’s and support them when there is a requirement for a demonstration on the IB/ MB and POS solutions.
Actively look out for opportunities to cross sell.
Build relationships with new customers to ensure the new Services are understood and well adopted to ensure maximum transaction value via the Services.
Maintain relationships with existing customers in order to retain active use of the Services.
Prepare monthly in-depth business analysis on IB/ MB and PoS performance with recommendations on how to increase revenue.
Report on client retention rate. Report monthly on service challenges, key actions taken/ to be taken, TAT on resolution and status.
Track and report on dormant IB/MB profiles and well as PoS machines.
Report of IB/MB utilization at RM and client level.

 
Experience, Qualifications and Skills
 

Bachelor’s degree, in Engineering, Economics, Statistics, Business, Information Technology, or related studies.
At least 3 years’ experience in a client facing role
Experience in preparing and presenting reports.
Working experience in Merchant Services and/or Internet Banking will be an added advantage.

Technical Skills and Competencies

Good sales acumen
Excellent banking product knowledge
Strong analytical skills
Agile
Teachable
Excellent judgment and decision making
Excellent training and coaching skills (Assist customers to understand the solution)
Influencer
Team player
Good orator
Good negotiator
Able to build networks
Problem solver
Confident communicator that can engage people easily
Ability to work independently and manage time effectively
Proactive and self-motivated with a strong drive for results

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Functional area:  Supply Chain & Sourcing

Onsite or Remote:  Onsite

Primary Skills:  Critical Thinking,Problem-solving,Coaching and Men

Country/Region:  ZM

City:  Chingola

Location:  
Chingola, Copperbelt Province, ZM, 10101

Company name:  Epiroc Zambia Limited

Date of posting:  Aug 4, 2025

Mission of the role:
 
Inbound Replenishment Team Lead (Manager). We’re looking for a dynamic leader to manage and optimize inbound inventory flow. You’ll oversee purchase orders, coordinate with suppliers (CCs, RDCs, GDCs), track shipments, and ensure stock levels across our distribution network. Leading a team of planners and expeditors, you’ll support PSD, RGD, and other business lines while driving inventory accuracy and operational efficiency.
 
Your mission:

Inventory Planning & Demand Forecasting
Stock Control & Optimization
Reporting & Data Management
Risk & Performance Monitoring
Collaboration & Coordination
Inbound Logistics Oversight
Continuous Improvement & Leadership

 
Your Profile:

Minimum 5 – 10 Years of Experience Necessary
Solid understanding of inventory management practices and procedures
Knowledge of ERP packages
Skilful MS Excel user.
Strong English communication skills both verbal and written.
BS in Business or Supply Chain Management, Logistics, or equivalent experience.

 
Location: Chingola, Zambia
 
Last Day to Apply: 11 August 2025
 

It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn’t just a goal but a part of our values and way of working. This is how we do business for a sustainable future.  Learn more at www.epiroc.com

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Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?
The Key Purpose of this role is to safely operate and maintain defined Packaging equipment and related processes in order to achieve optimal effectiveness.
Key Roles and Responsibilities:

Operating Equipment and Manage Associated Processes and Performance in Packaging
Ensure and maintain a safe and healthy work environment
Interpret and implement production plan for shift
Operate manual and automatic machines on line as per standards
Monitor production processes on shift and correct any negative trends
Ensure process quality and productivity
Perform Administration
Complete associated tracking and monitoring – Complete operator workstation administration and take action as required.
Complete Team room administration as required
Contribute to self-development
Make use of relevant communication media (e.g. shift logbook) to stay informed and inform others of issues.
Problem Solving
Manage PIMS & POMS and take corrective action on negative trends
Use Quick Fix Routines (As per triggers)
Complete 5 WHYs (As per triggers) with relevant team members
Contribute towards AB reports as required.
Autonomous Operations
Operating and Process Control
Operating equipment in Packaging process areas according to VPO standards
Constantly reviewing process performance against target, and recording short stops and correcting any out of controls using the VPO tools
Recording waste and movement of product on the appropriate documentation or information systems. Review trends to identify & resolve problems
Carrying out autonomous operations as defined for the process areas.
Identify defective plant, and report these through to the Process Artisan or Team Leader to assist with resolution.
Assisting the Process Artisan/Machine specialist in executing running repairs on shift.
Actively participate in shift meetings, asking questions, understanding and contributing to suggestions of improving performance, making use of the action logs to record issues, problems and improvement opportunities.
Fully understand the team Dream and contribute in achieving it.
Complete required hand over to incoming shift team members, ensuring the issues relating to plant performance, quality and maintenance are communicated.
Where problems occur, use the VPO problem solving tools to resolve and record the issues
Carrying out the required quality checks and analyses and recording the results on the appropriate information system.
The list of quality checks to be executed is contained in the work instructions.
Employment opportunities
React to the results using the VPO tools supplied.

 
 
Minimum Requirements:

Grade 12 certificate
Diploma/Advanced Certificate in Electrical Engineering or mechanical engineering/Technology or its equivalent will be an added advantage.
Min: 2-3 months on the job training. Ideal: 3-6 months on the job training.
Min 9 months on the job training and having completed SKAP within 12 months
0-2 years as operator in a similar industry (FCMG).
Experience in packaging will be an added advantage.

 
Additional Information:

Band: XI

 
ABInBev is an equal opportunity employer and all appointments will be made in-line with AB InBev employment equity plan and talent requirements. We are a company that promotes gender equality. Internal applicants require Line manager approval. Please note that only short-listed applicants will be contacted.The advert has minimum requirements listed. Management reserves the right to use additional/relevant information as criteria for short-listing.

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Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?
The key purpose of this role is to be responsible for a forklift to load, offload, move, stage and stack empties, crates, finished product and wooden pallets in the warehouse and also to count stocks.
 
Key Roles and Responsibilities:
 
Productivity:

Timeously loading of trucks within stipulated standards
Correct and accurate loading of trucks according to the loading/picking slip.
 Correct date codes (expiry dates) loading on trucks
Stock rotation
Timeously offloading of trucks within stipulated standards
Stacking of empties and finished product in designated areas
Transferring of empties into Packaging
Transferring of finished product from Packaging into Warehouse
Stripping packaging receipts
Stripping imports, outbound and inbound trucks
Stripping packaging receipts
Stripping imports, outbound and inbound trucks
New glass injection and sorted glass stacking process.
Participate in daily, monthly, and annual stock counts
Conduct any task assigned which requires use of a forklift

 
Housekeeping/ 5S:

Maintain clean work environment by keeping bins, pallet area and workstations neat
Update 5S boards daily in your area
Emptying waste skips
Ensure 5S is entrenched and implemented in your work area
Reduce/minimise breakages and maintain package quality
Conduct daily stacking adherence audits and discuss in the shift handover meetings

 
Safety:

Maintain a safe work environment by not endangering yourself and others
Conduct daily pre-trip inspections on forklift
Wear the correct Personal Protective Equipment
Entrench and adhere to all company safety standards
Follow safe operating procedures and work instructions at all times.
Report safety hazards, accidents and incidents to your supervisor
Observe all Covid 19 Safety Guidelines / Protocols
Operate a forklift as per safety speed limit of 15 km/h
Apply VPO/DPO practices in daily operational activities and tasks
Participate in VPO Logistics pillar implementation and execution
Initiate and participate in problem solving sessions by using VPO problem solving tools such as 5Whys, OWDs and AB reports
Participate in people engagement
committees when required
Ensure quality standard of the products is maintained

 
Key Attributes and Competencies:

Hardworking
Ability to adhere to instruction
High integrity levels
Honest
Team Player

 
Minimum Requirements:

Grade 12 Certificate
Valid Forklift drivers Certificate
Previous experience with driving a forklift

 
Additional Information:

BAND: XI

 
ABInBev is an equal opportunity employer, and all appointments will be made in line with ABInBev employment equity plan and talent requirements. The advert has minimum requirements listed. Management reserves the right to use additional/ relevant information as criteria for short-listing.
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About Apollo Agriculture:
Apollo Agriculture is a leading agri-fintech platform empowering small-scale farmers across Africa to increase their profits and farm more sustainably. Apollo uses artificial intelligence and automated operations to unlock the massive, untapped small-scale farming market. Apollo enables farmers to access the optimized financing, high-quality farm products, expert digital advice, and risk management solutions they need to invest and scale their businesses. Apollo grew paying customers over 2.5x in 2023 to over 200K small-scale farmers in Kenya and Zambia, increasing revenue to nearly $30M with robust unit economics. Apollo partners with key global agriculture companies like Bayer, OCP and Yara, and is backed by Anthemis, Chan Zuckerberg Initiative, Flourish Ventures, Leaps by Bayer, and Softbank Vision Fund. Apollo’s team brings together technology, credit and operations experience from The Climate Corporation, Google, Capital One, Revolut, and One Acre Fund.
About the Role:
Apollo is seeking a detail-oriented and analytical individual with excellent communication and coaching skills to join our team as a Quality Assurance Agent. In this role, you will conduct thorough evaluations of call interactions, assess agent performance, and provide constructive feedback to enhance service quality. Additionally, you will perform customer satisfaction surveys, generate insightful reports, and collaborate with team leaders to implement improvement plans, ensuring a consistently high level of customer experience.
Contract Duration: Short-term
Responsibilities:

Conduct systematic and comprehensive evaluations of call interactions between call center agents and customers
Analyze calls for adherence to established scripts, policies, and procedures
Evaluate agents’ communication skills, product knowledge, and problem-resolution capabilities

Coaching and Feedback:

Provide constructive and detailed feedback to call center agents based on call assessments
Conduct one-on-one coaching sessions to address performance gaps and enhance agent skills
Collaborate with team leaders and managers to implement improvement plans for individual agents

Report Writing:

Generate detailed and insightful reports on the quality performance of call center agents
Identify trends, patterns, and areas for improvement based on assessment findings
Communicate quality metrics and trends to management, suggesting actionable recommendations

Customer Satisfaction Surveys:

Conduct customer satisfaction and feedback surveys over the phone
Gather and analyze customer feedback to identify areas for improvement
Collaborate with other departments to implement changes based on customer feedback

Requirements:

Be a holder of an Undergraduate degree or a diploma certificate
Proven experience in a call center setting, preferably in a quality assurance role
Strong verbal and written communication skills for providing clear feedback and generating insightful reports
Integrity and a strong sense of ethics
Understanding of customer satisfaction principles and ability to conduct surveys and analyze feedback to improve service quality

We:

Are a collaborative team of smart and ambitious people who are dedicated to serving our customers.
Make magic happen to solve hard problems and always come with solutions when challenges arise.
Are comfortable taking risks that can result in radical scale, and understand that failures are opportunities to learn and improve.
Are considerate listeners and take the time to deeply understand and seek out ideas from the people around us, even when we disagree.
Offer a dynamic environment that fosters talent, collaboration and growth.
Take pride in our work and share the responsibility to see it through from conception to deployment.
Back up our talk with a competitive compensation and benefits package and challenging projects.
Value autonomy, honesty, transparency, and respect.
Are excited to hear from you!

Apollo Agriculture does not discriminate on the basis of race, age, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression. Apollo Agriculture is an equal opportunity/equal access employer fully committed to achieving a diverse workforce.
Apollo Agriculture is committed to providing a safe and productive learning and living community. To achieve that goal, we may conduct background investigations for all final candidates being considered for employment. Background checks may include, but are not limited to, criminal history, national sex offender search, and motor vehicle history.
Apollo Agriculture does not charge money or any kind of fee at any stage of the recruitment process.
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